[In reference to soft-close door malfunctions]
Yep. Worked perfectly until I got in my car and checked things out after 2.3.10 finished installing back in August. Ever since then, soft-close works normally about 50% of the time on Doors 2, 3, 4. The driver's door is worse, and has a quirk where I have to close it extremely gently to the first "click" for it to actuate; if I sling the door shut in normal fashion and without that technique, it will fail to soft-close 100% of the time. So when I get out at home or in a parking lot, my options are to slam it (harder than a non-soft-close door would require) or to stick my fingers in the gap and use my thumb to give the door a slow, controlled push to the first click. Another method that doesn't work as well is to set the door to a position before the first click, and gently tap the door with a knuckle until it hits that click. All of this sounds silly, but if it closes with anything resembling normal force, it won't shut/seal.
Remote Service looked at it a week after the update, said the hardware looked normal and the update likely broke it for the time being. Riviera Beach Service Center looked at it in October and the invoice says they adjusted the latch by 1mm and all was normal. Obviously it wasn't, but I just wanted my car back after it was down there for a month. The place is 180 miles away and I'd be a fool to send it back in for an issue that I've been told was caused by a software glitch.
