Weak LOW end bass and rattle in front end

[mdscafetta]

With SS PRO sound system I'm getting a strange rattle from the front end speakers at low volumes and there seems to be no bass output below maybe 30hz. Anybody else having this issue? Heard someone had their front subs disconnected to "solve" the rattle but imo this is not a solution. It honestly sounds like the speaker is moving in it's mount or that it is out of phase or something like that. Seems to go away at higher volumes but probably just being drowned out but the louder music. As for the weak low end, pretty sure there just isn't enough cone area to move air at low frequencies or they do it by design to limit rattles? All I know is that 2 10" subwoofers running off of 15 watts each in the rear deck of my cadillac puts out way more bass output below 30hz than my lucid does and is rather embarrassing tbh.

 

[mikecronis]

TL;DR EQ sucks, speakers are good, get a 3rd party App bass-booster.

The car seems to suffer from lack of bass. Some have put in subwoofers to compensate for the lack, with reasonable results at a high cost.

My observation is not the hardware but the software, in particular, the Pilot Panel's EQ settings.

I have been able to solve this problem by adding an EQ App from my phone and then it sounds great. (I'm using "Bass Booster" from g000sha256 from the Google Play Store that doesn't collect or distribute user-data (most of the EQ Apps do, however). My settings are 7db Bass, 2db Boost, NOT using the "Old Effects Engine".) This warms up the bass guitar nicely and pulls up "warm" tones. IT'S NOT THE SPEAKERS, IT'S THE SOFTWARE. Sounds great.

This proves to me the speakers are up to the challenge, but the software programmers for the audio system are seemingly overpaid and tone-deaf, and probably used to Apple Earbuds as being "okay" when, if you look at the frequency specifications, are very lousy. Apple hides this data from its users, but it's lowest possible frequency is 285 Hz. A good set of earphones might be 3 Hz for the low-end. I owned a set out of curiosity and they sound tinny, flat, clinical, and soul-less like listening to cheap, 1990's laptop speakers from across the room. Lucid's "Surreal Sound Pro" sounds the same, like if you EQ'ed a HiFi system by dropping all frequencies to -10 db except 2000 Hz, cranked to 10 db.

A bass guitar or cello is 40 Hz to 400Hz, which is what most people want to give that warm punch. Kenwood is a company that understands this.

An example is the software for this 3-band EQ Lucid system is it just pulls up one frequency they choose out of a theoretical 10 band EQ. This has been played-around a bit with the software releases, but they NEED to pull-up that band's frequency on either side as well, so that it would look like 100 Hz is amplified by 10 db, and then 90 Hz and 110 Hz are amplified by 8 db, and then 80 Hz and 120 Hz are amplified by 6 db, vs JUST 100 Hz at 10db and the rest at 0 db.

For some reason, the bands are very narrow in the software's EQ, and the "Bass" setting is around 40 Hz ONLY with a very narrow and harsh drop-off on either side of that. Each of the EQ settings is a very narrow vs. very wide adjustment for some reason. Oh, you want a MID boost? Sure, we'll give you ONLY 2000Hz when you adjust that.
A 10-band EQ (easy software) with the frequencies listed would be a great improvement.

 

[mustafam1]

Does it sound like this? (This was a “bass test” sound track from tidal)

 

[mikecronis]

It sounds like the balance is shifted all the way to the front of the car and not centered?
Mine sounds more like a 1960's transistor mono-speaker radio though and the bass sounds like a pencil hitting piece of paper.

 

[Lucken]

I assume, unfortunately, using an EQ app via the phone would not work for the onboard apps, only audio output from the phone.

 

[knewman]

It sounds like the balance is shifted all the way to the front of the car and not centered?

I've experienced this behavior. One time the balance was actually set to the front right, the next time it happened the balance showed center but sound was definetly focused on front right. Adjusting the balance would not bring up the other speakers, but would bring down the front right. This fixed itself next time I got in the car.

The sound system is a huge letdown in this car. Really hoping it's a software fix. I hear the 2.6 update improves the system so we'll see.

 

[RobertW23]

With SS PRO sound system I'm getting a strange rattle from the front end speakers at low volumes and there seems to be no bass output below maybe 30hz. Anybody else having this issue? Heard someone had their front subs disconnected to "solve" the rattle but imo this is not a solution. It honestly sounds like the speaker is moving in it's mount or that it is out of phase or something like that. Seems to go away at higher volumes but probably just being drowned out but the louder music. As for the weak low end, pretty sure there just isn't enough cone area to move air at low frequencies or they do it by design to limit rattles? All I know is that 2 10" subwoofers running off of 15 watts each in the rear deck of my cadillac puts out way more bass output below 30hz than my lucid does and is rather embarrassing tbh.

That's a known problem .Call your salesperson or lucid service. Mine were fixed with some type of adhesive tape, no issues so far.

 

[mdscafetta]

Does it sound like this? (This was a “bass test” sound track from tidal)

Exactly like that!

 

[mdscafetta]

TL;DR EQ sucks, speakers are good, get a 3rd party App bass-booster.

The car seems to suffer from lack of bass. Some have put in subwoofers to compensate for the lack, with reasonable results at a high cost.

My observation is not the hardware but the software, in particular, the Pilot Panel's EQ settings.

I have been able to solve this problem by adding an EQ App from my phone and then it sounds great. (I'm using "Bass Booster" from g000sha256 from the Google Play Store that doesn't collect or distribute user-data (most of the EQ Apps do, however). My settings are 7db Bass, 2db Boost, NOT using the "Old Effects Engine".) This warms up the bass guitar nicely and pulls up "warm" tones. IT'S NOT THE SPEAKERS, IT'S THE SOFTWARE. Sounds great.

This proves to me the speakers are up to the challenge, but the software programmers for the audio system are seemingly overpaid and tone-deaf, and probably used to Apple Earbuds as being "okay" when, if you look at the frequency specifications, are very lousy. Apple hides this data from its users, but it's lowest possible frequency is 285 Hz. A good set of earphones might be 3 Hz for the low-end. I owned a set out of curiosity and they sound tinny, flat, clinical, and soul-less like listening to cheap, 1990's laptop speakers from across the room. Lucid's "Surreal Sound Pro" sounds the same, like if you EQ'ed a HiFi system by dropping all frequencies to -10 db except 2000 Hz, cranked to 10 db.

A bass guitar or cello is 40 Hz to 400Hz, which is what most people want to give that warm punch. Kenwood is a company that understands this.

An example is the software for this 3-band EQ Lucid system is it just pulls up one frequency they choose out of a theoretical 10 band EQ. This has been played-around a bit with the software releases, but they NEED to pull-up that band's frequency on either side as well, so that it would look like 100 Hz is amplified by 10 db, and then 90 Hz and 110 Hz are amplified by 8 db, and then 80 Hz and 120 Hz are amplified by 6 db, vs JUST 100 Hz at 10db and the rest at 0 db.

For some reason, the bands are very narrow in the software's EQ, and the "Bass" setting is around 40 Hz ONLY with a very narrow and harsh drop-off on either side of that. Each of the EQ settings is a very narrow vs. very wide adjustment for some reason. Oh, you want a MID boost? Sure, we'll give you ONLY 2000Hz when you adjust that.
A 10-band EQ (easy software) with the frequencies listed would be a great improvement.

It sounds like the balance is shifted all the way to the front of the car and not centered?
Mine sounds more like a 1960's transistor mono-speaker radio though and the bass sounds like a pencil hitting piece of paper.

Yes mine does sound like you describe. I will try to use the app you suggest and see if I can get and of the much needed subbass that this car lacks from the factory. The pencil hitting paper sound sounds like it's a known hardware issue though.

I've experienced this behavior. One time the balance was actually set to the front right, the next time it happened the balance showed center but sound was definetly focused on front right. Adjusting the balance would not bring up the other speakers, but would bring down the front right. This fixed itself next time I got in the car.

The sound system is a huge letdown in this car. Really hoping it's a software fix. I hear the 2.6 update improves the system so we'll see.

2.6 doesn't fix my issues at all. Still gobs of bass 60hz and up and nothing 30 and below and the rattle is still there at low volumes, especially with the bass turned up. This makes me pretty sure it only "goes away" at high volumes because it's drowned out by the higher frequencies at high volume.

That's a known problem .Call your salesperson or lucid service. Mine were fixed with some type of adhesive tape, no issues so far.

I'll get Eric over here. He's gotta fix my broken window switch too. Thanks!

 

[mustafam1]

Exactly like that!

That’s how it was returned to me after they supposedly replaced the woofer… I’ve also had the tape fix applied twice.

Hoping you get yours fixed

 

[mikecronis]

Yes, the App only affects a signal coming off your bluetooth device (phone); however you can stream SiriusXM, Tidal, Pandora, Waze, with your login account.

All signals will be reduced to stereo, however, and not Dolby Atmos.

Personally, I don't find Dolby Atmos to be useful in music. I have a few Bluray Audio Discs that use it, and aside from songs like Iron Maiden's, Passchendaele, which has WWI soldiers jumping out of a trench towards a barrage of gunfire creating a surround effect, I don't see something kids listen to these days, like TayTay, Doja Cat, Teddy Swims, Shaboozy, Lady Gaga, or some offering from Megan The Stallion to be beneficial. I don't need Lil' Wayne saying, "WHAT?" in one corner quadrophonically and then, "OH-KAAAAY!" in another corner. Meh. Parlor trick at best. A novelty.

 

[mdscafetta]

TL;DR EQ sucks, speakers are good, get a 3rd party App bass-booster.

The car seems to suffer from lack of bass. Some have put in subwoofers to compensate for the lack, with reasonable results at a high cost.

My observation is not the hardware but the software, in particular, the Pilot Panel's EQ settings.

I have been able to solve this problem by adding an EQ App from my phone and then it sounds great. (I'm using "Bass Booster" from g000sha256 from the Google Play Store that doesn't collect or distribute user-data (most of the EQ Apps do, however). My settings are 7db Bass, 2db Boost, NOT using the "Old Effects Engine".) This warms up the bass guitar nicely and pulls up "warm" tones. IT'S NOT THE SPEAKERS, IT'S THE SOFTWARE. Sounds great.

This proves to me the speakers are up to the challenge, but the software programmers for the audio system are seemingly overpaid and tone-deaf, and probably used to Apple Earbuds as being "okay" when, if you look at the frequency specifications, are very lousy. Apple hides this data from its users, but it's lowest possible frequency is 285 Hz. A good set of earphones might be 3 Hz for the low-end. I owned a set out of curiosity and they sound tinny, flat, clinical, and soul-less like listening to cheap, 1990's laptop speakers from across the room. Lucid's "Surreal Sound Pro" sounds the same, like if you EQ'ed a HiFi system by dropping all frequencies to -10 db except 2000 Hz, cranked to 10 db.

A bass guitar or cello is 40 Hz to 400Hz, which is what most people want to give that warm punch. Kenwood is a company that understands this.

An example is the software for this 3-band EQ Lucid system is it just pulls up one frequency they choose out of a theoretical 10 band EQ. This has been played-around a bit with the software releases, but they NEED to pull-up that band's frequency on either side as well, so that it would look like 100 Hz is amplified by 10 db, and then 90 Hz and 110 Hz are amplified by 8 db, and then 80 Hz and 120 Hz are amplified by 6 db, vs JUST 100 Hz at 10db and the rest at 0 db.

For some reason, the bands are very narrow in the software's EQ, and the "Bass" setting is around 40 Hz ONLY with a very narrow and harsh drop-off on either side of that. Each of the EQ settings is a very narrow vs. very wide adjustment for some reason. Oh, you want a MID boost? Sure, we'll give you ONLY 2000Hz when you adjust that.
A 10-band EQ (easy software) with the frequencies listed would be a great improvement.

I found that that app did absolutely nothing for me and I'm fully convinced the hardware is not up to the task of sub bass. The best example I have is when I put the 10's in my Cadillac. I fully expected to need an amp but simply swapping the 8's for 10's made a massive improvement is sub bass response. Pretty sure same would happen here as well. Unless lucid simply completely cut sub bass frequencies in the software. Wish it was easy to pop in and aftermarket headunit to test this theory