i run into this issue sometimes when the car wouldn't unlock (I only carry my phone these days - no fobs). the one thing that always helped is taking the iPhone out of my pocket. it immediately unlocks the car. you can also try pushing the door knob to 'force' unlock the car.
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Unlocking with mobile key unreliable
- Thread starter pyle112
- Start date
I’ve come to the conclusion that this has something to do with the Bluetooth signal itself. When the phone is in your pocket it is possibly blocked by the middle of the car. When you take it out, you lift it up higher and the sensor inside the car can “see“ the phone better through the glass. I have no idea if this is actually true, but it certainly seems to be correlated in my car.
Just having the app is not enough. Has your family member set up mobile key properly?
Science
Member
The mobile key is paired with the car. Sometimes the car unlocks. Sometimes it doesn't and, of course, we remember the cold days when it doesn't.
Do you mean anything specific when you ask if we set up the mobile key properly? Anything for us to check?
