Brown Eyes
Member
- Joined
- Apr 9, 2022
- Messages
- 70
- Reaction score
- 23
- Cars
- Lucid Air Grand Touring
Good morning,
When I attempted to drive my AGT this morning, I had an alert "Steering Assistance Reduced." That was putting it mildly. It was worse than when power steering did not exist. I could not turn the wheels. I am unable to drive the car. When I called Customer Care, I was told the Service Center would call when it was open (tomorrow). Has anyone else seen this "Steering Assistance Reduced" alert? If so, what was the issue? How long did it take to correct the issue? Could it be fixed through troubleshooting or was your Lucid towed to the Service Center?
What did Lucid do, if anything, regarding your inability to use your Lucid? When I asked about an Uber/Lyft, I was told the Service Center may be able to tow me a vehicle tomorrow if my car is towed in or other options may be available. For today, I am without transportation. Previously, Lucid supplied Uber/Lyft rides when my Lucid was unavailable due to service issues. Now, it appears we are left to fend for ourselves.
Thanks,
When I attempted to drive my AGT this morning, I had an alert "Steering Assistance Reduced." That was putting it mildly. It was worse than when power steering did not exist. I could not turn the wheels. I am unable to drive the car. When I called Customer Care, I was told the Service Center would call when it was open (tomorrow). Has anyone else seen this "Steering Assistance Reduced" alert? If so, what was the issue? How long did it take to correct the issue? Could it be fixed through troubleshooting or was your Lucid towed to the Service Center?
What did Lucid do, if anything, regarding your inability to use your Lucid? When I asked about an Uber/Lyft, I was told the Service Center may be able to tow me a vehicle tomorrow if my car is towed in or other options may be available. For today, I am without transportation. Previously, Lucid supplied Uber/Lyft rides when my Lucid was unavailable due to service issues. Now, it appears we are left to fend for ourselves.
Thanks,