Just to clarify: I did email them with my temp registration, ID and bill of sale immediately I collected the car.
A little more detail, from the email I received:
It does appear that while [email protected] is properly associated with the Lucid, that email address is not yet associated to your "account."
This is just a logistical action that our internal operations department is fulfilling; while granting access vehicle access to your email address is quite instant, transferring Lucid accounts does take some time. I've seen this process typically take 5 business days, then everything should be properly integrated.
Please check back on this throughout the week, and if you still can't access the Lucid portal, please let us know towards the end of the coming week. I'd like to follow-up with our internal department if this does not get successfully transferred over in due-time.
I'll report back once anything changes ...
A little more detail, from the email I received:
It does appear that while [email protected] is properly associated with the Lucid, that email address is not yet associated to your "account."
This is just a logistical action that our internal operations department is fulfilling; while granting access vehicle access to your email address is quite instant, transferring Lucid accounts does take some time. I've seen this process typically take 5 business days, then everything should be properly integrated.
Please check back on this throughout the week, and if you still can't access the Lucid portal, please let us know towards the end of the coming week. I'd like to follow-up with our internal department if this does not get successfully transferred over in due-time.
I'll report back once anything changes ...