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OTA

niejelow

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Nov 18, 2021
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Does any one have information from their tech guy or rep why the OTA are not distributed to everyone??
 

Travelguy2500

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Dec 24, 2021
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Lucid Dream Edition P
I had to call to get them to push the .07 OTA to me - didn’t install in the first try when it came automatically (could be due to terrible cell and Wifi service in my garage). Worked fine when they pushed it to me. Was told .07 is the latest in the wild even though about page also shows .08 and 1.1 details but told they have not yet been pushed to cars.
 

HC_79

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2019 Audi e-Tron
At this stage of the game they're probably wanting to make sure the updates go out in batches in case something goes wrong they don't destroy the entire fleet of cars. Keep in mind that this all ties back to backend infrastructure as well so they may be doing more testing to see how the backend performs with cars phoning home to grab updates etc.
 

Paladin732

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Nov 21, 2021
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Taycan
No manufacturer will ever send updates to all vehicles at once. It should always be a rolling process to minimize risk and damage from poor updates.
 

niejelow

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Connecticut
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Lucid Air Dream P
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45
I had to call to get them to push the .07 OTA to me - didn’t install in the first try when it came automatically (could be due to terrible cell and Wifi service in my garage). Worked fine when they pushed it to me. Was told .07 is the latest in the wild even though about page also shows .08 and 1.1 details but told they have not yet been pushed to cars.
BTW it doesn’t come over Wifi but comes over in LTE
 

dawktah LucidGT

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Has anyone figured out which cellular provider the cars are using? I'm really considering a dedicated WAP in garage just for the cars.
 

niejelow

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Lucid Air Dream P
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45
What would be the purpose of putting in a wap net work when all OTA’s are sent over LTE?
 

niejelow

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Lucid Air Dream P
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Audi
Currently, Audi does offer over the air updates, but only for its vehicle maps. Those sorts of updates are sent out regularly and can be done from home an a wifi connection. Unfortunately for current e-tron owners, any other software updates must be manually done at a dealership.

Part of the issue with OTA capabilities is that Audi utilizes much of its controls with physical knobs and buttons. These toggles must all be checked to ensure they’re all synced up with a given software update. Most other EV manufacturers have transitioned to tablets and touchscreens.

BMW
BMW began using OTA updates in 2018 and has slowly increased its presence since. The automaker does offer over-the-air software updates to most of its models, but not to the full extent as some other competitors.

Currently, BMW’s OTA updates extend to infotainment systems and to purchase and install “optional equipment features.” Furthermore, updates to the Advanced Driver Assistance Systems (ADAS) can be updated OTA in a limited capacity.
 

HC_79

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2019 Audi e-Tron
Audi
Currently, Audi does offer over the air updates, but only for its vehicle maps. Those sorts of updates are sent out regularly and can be done from home an a wifi connection. Unfortunately for current e-tron owners, any other software updates must be manually done at a dealership.

Part of the issue with OTA capabilities is that Audi utilizes much of its controls with physical knobs and buttons. These toggles must all be checked to ensure they’re all synced up with a given software update. Most other EV manufacturers have transitioned to tablets and touchscreens.

BMW
BMW began using OTA updates in 2018 and has slowly increased its presence since. The automaker does offer over-the-air software updates to most of its models, but not to the full extent as some other competitors.

Currently, BMW’s OTA updates extend to infotainment systems and to purchase and install “optional equipment features.” Furthermore, updates to the Advanced Driver Assistance Systems (ADAS) can be updated OTA in a limited capacity.

Updating maps OTA is a lot less serious than updating a cars whole firmware. Apart from maps (which isn't done via Wifi it's LTE and take 10 years to install) you have to take the car to the dealer and Audi picks and chooses who gets updates based on VIN so not all e-trons get the same version. It's a hot mess of a way to manage software.
 

dawktah LucidGT

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What would be the purpose of putting in a wap net work when all OTA’s are sent over LTE?

I believe @hmp10 had stated his LTE was poor enough they had him do his update over Wi-Fi. In my experience with data downloads the faster the connection is better for continuity and less packet loss. I've been sitting at a restaurant near our home and have had no cell data. Cell towers are victim to usage. Hopefully, an update will give owner option.
 

niejelow

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Lucid Air Dream P
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I guess I missed that statement. All updates according to the head tech at Lucid come over LTE.
 

Lucken

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Jan 31, 2021
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Audi
Currently, Audi does offer over the air updates, but only for its vehicle maps. Those sorts of updates are sent out regularly and can be done from home an a wifi connection. Unfortunately for current e-tron owners, any other software updates must be manually done at a dealership.

Part of the issue with OTA capabilities is that Audi utilizes much of its controls with physical knobs and buttons. These toggles must all be checked to ensure they’re all synced up with a given software update. Most other EV manufacturers have transitioned to tablets and touchscreens.

BMW
BMW began using OTA updates in 2018 and has slowly increased its presence since. The automaker does offer over-the-air software updates to most of its models, but not to the full extent as some other competitors.

Currently, BMW’s OTA updates extend to infotainment systems and to purchase and install “optional equipment features.” Furthermore, updates to the Advanced Driver Assistance Systems (ADAS) can be updated OTA in a limited capacity.
Coincidentally I was at Audi today getting a software update for my e-Tron. BTW, the e-Tron has very few physical buttons. Most operations are conducted via 2 touchscreens.
 

hmp10

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I believe @hmp10 had stated his LTE was poor enough they had him do his update over Wi-Fi.

This is what the mobile techs said I could do due to my weak signal. However, yesterday the car was showing 1 bar on LTE in the garage, so I decided to try the 10.0.8 update as Lucid recommended -- car unplugged and WiFi turned off. The update loaded successfully. (But the download time was estimated at only 7 minutes, so it wasn't a big data dump.)
 

SaratogaLefty

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Dream Edition P 21"
Ok but did you notice any improvement(s) in your problems after the download?
 

hmp10

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Ok but did you notice any improvement(s) in your problems after the download?

No. And today, for the first time since the mobile techs flushed and replaced the computer coolant, the Pilot Screen froze again. Also, Alexa, as usual, was declining to call up any music. Although I was in a strong cell signal area, the car was showing zero signal strength.

I pulled into a grocery store parking lot to take this picture. You can see that the car was not displaying any cell phone or WiFi signal at all. It's a bit fuzzy, but that slender line just to the left of the oak tree is the cell phone tower I was looking at from the car. Lucid uses AT&T, and that tower transmits an AT&T signal.

IMG_0931.jpg


I called Lucid Customer Service, and they told me to attempt a soft reset. I did, and nothing corrected. So we did a second soft reset. At that point the Pilot Screen unfroze, and the car was displaying four bars of cell phone strength (as it should, given it was parked right in front of the tower).

Lucid has decided a computer module needs to be replaced, but it is not a mobile repair. When the part arrives, the car is going to have to be transported over to the east coast of Florida.
 

Paladin732

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Nov 21, 2021
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Taycan
How are they planning on transferring it and getting it to the repair shop? (How far away is the shop?)
 
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