New 2025 Lucid Air Won't Charge on Chargepoint home charger?

[fisheral]

I have been using ChargePoint charger as well. Occasionally, you will see a RED light on the charger for unknow reason. The only way to get around is turn off the breaker and turning it back on.
You would see the solid RED on right side of the charger as shown below

View attachment 25443

Every once in a while, I have this happen, and there is no rhyme or reason. I flip the breaker for a minute, and it's back to normal.

 

[DreamDrive]

New AT owner. Faced this issue today (3rd day of ownership). Thanks to this thread, resolved issue in less than an hour.

 

[Quimby]

We installed a hard wired ChargePoint in our garage last September that very often flipped the breaker. I complained enough that ChargePoint (after blaming Lucid) exchanged our hard wired unit for a plug in unit. I still have the frequent breaker problem but no longer have to go from our garage to our basement to activate a breaker. We just unplug the charger & plug it back in. Incidentally we only use the car's charging program. The ChargePoint software did not work when first installed & so we just ignore it.

 

[newlucidguy]

Not sure if I posted my resolution to my chargepoint issue, so here it is. My chargepoint was three years old. I called chargepoint and they pushed new firmware to it and it now works flawlessly with my lucid. (It's hardwired fwiw).

 

[DeaneG]

Not sure if I posted my resolution to my chargepoint issue, so here it is. My chargepoint was three years old. I called chargepoint and they pushed new firmware to it and it now works flawlessly with my lucid. (It's hardwired fwiw).

Great! What firmware version does it have now?

 

[newlucidguy]

Great! What firmware version does it have now?

5.5.4.8

 

[DreamDrive]

5.5.4.8

I'm on 5.5.4.4 now. Will try calling them.

 

[MGRMLN]

I’ve had an issue with my old Clipper Creek that would do this behavior. It would regularly start charging and then error out afterwards. Sometimes in an hour or two, other times within minutes.

I finally got rid of it and had the Lucid charger installed and it hasn’t happened since.

 

[Sandvinsd]

I'm on 5.5.4.4 now. Will try calling them.

I’m on 5.5.4.13