New 2025 Lucid Air Won't Charge on Chargepoint home charger?

[fisheral]

I have been using ChargePoint charger as well. Occasionally, you will see a RED light on the charger for unknow reason. The only way to get around is turn off the breaker and turning it back on.
You would see the solid RED on right side of the charger as shown below

View attachment 25443

Every once in a while, I have this happen, and there is no rhyme or reason. I flip the breaker for a minute, and it's back to normal.

 

[DreamDrive]

New AT owner. Faced this issue today (3rd day of ownership). Thanks to this thread, resolved issue in less than an hour.

 

[Quimby]

We installed a hard wired ChargePoint in our garage last September that very often flipped the breaker. I complained enough that ChargePoint (after blaming Lucid) exchanged our hard wired unit for a plug in unit. I still have the frequent breaker problem but no longer have to go from our garage to our basement to activate a breaker. We just unplug the charger & plug it back in. Incidentally we only use the car's charging program. The ChargePoint software did not work when first installed & so we just ignore it.

 

[newlucidguy]

Not sure if I posted my resolution to my chargepoint issue, so here it is. My chargepoint was three years old. I called chargepoint and they pushed new firmware to it and it now works flawlessly with my lucid. (It's hardwired fwiw).

 

[DeaneG]

Not sure if I posted my resolution to my chargepoint issue, so here it is. My chargepoint was three years old. I called chargepoint and they pushed new firmware to it and it now works flawlessly with my lucid. (It's hardwired fwiw).

Great! What firmware version does it have now?

 

[newlucidguy]

Great! What firmware version does it have now?

5.5.4.8

 

[DreamDrive]

5.5.4.8

I'm on 5.5.4.4 now. Will try calling them.

 

[MGRMLN]

I’ve had an issue with my old Clipper Creek that would do this behavior. It would regularly start charging and then error out afterwards. Sometimes in an hour or two, other times within minutes.

I finally got rid of it and had the Lucid charger installed and it hasn’t happened since.

 

[Sandvinsd]

I'm on 5.5.4.4 now. Will try calling them.

I’m on 5.5.4.13

 

[newlucidguy]

my chargepoint home flex updated to v5.5.4.14 on March 30 (automatically). Since then, I've had two red error lights on my charger which required me to flip the breaker to clear. anyone else having issues with this current version? I'll call chargepoint but thought I'd ask around before doing that.

 

[josejoseph2000]

Hi! We just brought home our new baby Lucid Air and they told us our Chargepoint home charger (which we installed to charge our previous Jaguar I-Pace and current Cadillac Lyriq ) would work just fine . . but alas. It won't charge the car. Is this just a thing? Do we need to invest in a Lucid charger now? Or does anyone have any suggestions on settings we can play with to make these things compatible? I would rather not have to get a new charger . . .as it is, the new car is already in the shop for 10 days because the Apple CarPlay and other items are all screwy. Sigh.

I have had this problem numerous times. The quickest solution is remove the charger plug from the car, switch off the circuit breaker of the line for ChargePoint. Wait for 30 seconds and then swith it back on. Then start charging the car. This has worked for me every times and I have done this at least over 5 times in the last 6 months.

 

[Doxly]

Hi! We just brought home our new baby Lucid Air and they told us our Chargepoint home charger (which we installed to charge our previous Jaguar I-Pace and current Cadillac Lyriq ) would work just fine . . but alas. It won't charge the car. Is this just a thing? Do we need to invest in a Lucid charger now? Or does anyone have any suggestions on settings we can play with to make these things compatible? I would rather not have to get a new charger . . .as it is, the new car is already in the shop for 10 days because the Apple CarPlay and other items are all screwy. Sigh.

I have a Chargepoint Charger and I regularly charge my Air GT without a problem. Check your settings on your Chargepoint and make sure that the timer for timed charging is off.
This is something I experienced once. When turned off, everything worked. Good luck,

 

[L-Dude]

my chargepoint home flex updated to v5.5.4.14 on March 30 (automatically). Since then, I've had two red error lights on my charger which required me to flip the breaker to clear. anyone else having issues with this current version? I'll call chargepoint but thought I'd ask around before doing that.

I'm on 5.5.4.14 (updated on March 27), and I've had no troubles, but I am charging an Audi not a Lucid.