Needing suggestions in how to get an answer from Lucid Delayed Title Transfer to my State DMV

[LucidKYMan]

I purchased my Lucid May 20th part of which was financed and paid directly to Lucid from bank and the rest cash. Including tax title and transfer. Received a temp tag which is within a few weeks of expiration. Lucid has yet transferred and paid taxes to my state DMV and now the bank is calling and sent a letter saying that the lien must be put on title within ten days of loan will be cancelled.
I have texted, emailed customer service, Ted the sales person, and the sales person listed on my profile page and none have helped, only to say I am sure it will be done in a few days. That was weeks ago.
Who do I talk to?

 

[agarner]

Did you surrender your plates? I think I nyc until you surrender your plates the car is still registered to you

Yes. I've never had this issue with trading cars in. I ended up dealing with it online so hopefully that works.