Yeah. This is the downside to a long-term review with a brand new car. On the one hand, multiple articles mean consistent exposure. On the other hand, anything you improve in your manufacturing process does not get reflected in articles written long after.
I don’t think the article was unfair at all. I just don’t think it reflects my personal experience with my own car. Such is the nature of reviews.
As I've posted several times over the past couple of years, our Air, despite being an early unit from a new brand, was considerably less plagued than some other new models I've bought from long-established brands, the two worst being a C5 Corvette and a Mercedes SL55 AMG. And Lucid Customer Service has never let me down in getting problems resolved quickly and smoothly.
My main irritation with the car (software woes aside) was not its early build quality
per se, but the disappointment I felt after all the promises Peter Rawlinson had made on that score. In interview after interview as the reservation waiting period stretched from months to years, Rawlinson pressed the point that the Air was not going to be released until it was of a quality that would fulfill expectations for its lofty price point. Even when the final production delay was announced in spring of 2021, Rawlinson pinned it on the need to do final quality tweaking.
Of course, having spent two decades of my career with a manufacturing company, I understood the impact COVID-related supply chains disruptions were having on Lucid, and Rawlinson's explanation that it kept Lucid quality engineers from going on site with vendors -- some of which I'm sure bailed during the pandemic -- resonated with me. But the assurances kept coming that the car would not be released until all those hurdles had been cleared, and the $169,000 Dream would be delivered at a quality commensurate with the price.
Lucid has now been producing market cars for coming up on three years. They have learned lessons from the Air. We're not in a pandemic environment. I'm hoping the Gravity will hit the market with the initial quality we were promised with the Air. I am still passionately in love with my Air . . . and I expect a repeat with the Gravity.
Although I sort of wish Motor Trend was not publishing a review today of a car they bought over a year ago from a new company, another part of me says that there is no reason they should not hold the car up against the standard that was repeatedly promised from the get-go.