- Joined
- Jan 20, 2026
- Messages
- 1
- Reaction score
- 0
- Cars
- Lucid Air Touring
Have had my Touring for less than a year - love the drive but it is not a cold weather car (am in New Jersey). We have had snow and cold temps.
And can use some thoughts and recommendations.
- Even after warming car up with defrosters, etc -- unlocking the doors are a complete pain. Because of the flush handles, there is no way to open the car door until you physically warm the handles up yourself. I had to rub the car handle door like a genie's lamp for 30 minutes with my gloves before it would open.
- This morning i pressed the button to open the frunk, the frunk got stuck and would not open, even when hitting the button to close it again, it would not close (looks closed but it's not) - therefore not allowing you to drive the car more than 12mph. I physically pushed the frunk down (with hands on L and D as they share to do) and it closed again. The customer care agent asked me to open the frunk again and close it - this time when i pushed the button to open the frunk i heard a ripping sound and the ice ripped the front casing - therefore again, not allowing you to close the frunk
- Also the de-icer doesn't work which will also be looked at when taken in
The positive here is that customer care is kind and trying to help and welcomed a service appointment under warranty however it's January 20th and the first available appointment they can give me is in March. The service body shops they also recommended me who could potentially take me earlier won't take the car and said anything under warranty needs to go to a service center.
I asked the service center for a car in the meantime - and they said i have to manage on my own until the appointment which is more than a month away..... Lucid you can do better! HELP
And can use some thoughts and recommendations.
- Even after warming car up with defrosters, etc -- unlocking the doors are a complete pain. Because of the flush handles, there is no way to open the car door until you physically warm the handles up yourself. I had to rub the car handle door like a genie's lamp for 30 minutes with my gloves before it would open.
- This morning i pressed the button to open the frunk, the frunk got stuck and would not open, even when hitting the button to close it again, it would not close (looks closed but it's not) - therefore not allowing you to drive the car more than 12mph. I physically pushed the frunk down (with hands on L and D as they share to do) and it closed again. The customer care agent asked me to open the frunk again and close it - this time when i pushed the button to open the frunk i heard a ripping sound and the ice ripped the front casing - therefore again, not allowing you to close the frunk
- Also the de-icer doesn't work which will also be looked at when taken in
The positive here is that customer care is kind and trying to help and welcomed a service appointment under warranty however it's January 20th and the first available appointment they can give me is in March. The service body shops they also recommended me who could potentially take me earlier won't take the car and said anything under warranty needs to go to a service center.
I asked the service center for a car in the meantime - and they said i have to manage on my own until the appointment which is more than a month away..... Lucid you can do better! HELP