service center

Heartbroken to see that the car was damaged while in the transit from Rocklin service center to Salt Lake. Saw a body damage with big scratch on the front passenger side fender and several prominent and some light scratches. The vehicle was super dusty when being delivered so could not spot the...

Apologies in advance for the rant. Ordered a set of crossbars and based on reports on this forum called to ask for service to have them installed in order to avoid screwing it up. Service told me that they won't do a mobile service call "because risks to the paint." The center is over an hour...

Ok - from the looks of it, I'm not the only one with key fob issues - but I have been told different stories. Here's the story: Brought my car in for a questions I had. The team at the local center offered to do the latest update while I was there. After an hour observing the process from the...