Sorry another problem I deal with is Premature posting! back to
Smith1959 "Been there done that, stopped at Walmart to charge, I got out to attempt to hook up the car, of course, as always, it requires my Wife's assistance in these matters... Has anyone noticed that the front doors almost always close by themselves, and won't remain open unless you totally extend them. Yep, you guessed it, both doors closed after we exited the car with both of our phones and the useless key fob resting comfortably on the console. In the time it took to educated us on how to charge the car, the doors also locked. We quickly determined our only course of action was to call Customer service to assist us by opening the car, so I began my quest. It took little time to realize the lack of payphones available for use now days, which left me with the option of begging
a Walmart employee to use their counter phone. Now, you have to ask yourself, how many emergency phone numbers do you have memorized
, least of all, Lucid's Customer Service line! Multiple phone calls and 20 minutes later, my Wife sent word that good fortune had shined on Her. As luck would have it, there just happened that a fellow Lucid owner had stopped to charge. He was kind enough to loan her his phone to reach out to Lucid's CS. After some interrogation, a promise of our first born, they finally agreed to unlock the car for us. 2 Lucids at the same Walmart? what are the odds of that! Off I went to buy a lottery ticket.
OK wait for it.... with our car still hooked to the charging station throughout this entire process, thinking we were good to go, we attempted to restart the session. Nope... after contacting EA, they said we needed to move to another station? Unfortunately, the cord wouldn't release from the charger port on the car. With the EA customer service clueless at that point, it was back to Lucid's Customer service, where we were lucky enough to get the same rep that opened the car the first time. Needless to say, that saved us another 20 minutes of explanation and again "what are the Odds of that" so it's back inside to buy another lottery ticket.
Well, he determined that since the car had been opened from an outside source during an active charging session, it would require a reboot which it did, and we charged the car. I took the time to entertain you with our Griswald's Family charging adventure, so you had a head start if it ever happened to you. Note to Lucid, you may want to consider stiffening the hinges on the front doors, so we don't have to continue to sacrifice our shins to keep them from closing. Note to self, keep my phone in my pocket and leave my key fob at home because it's useless.