Locked Out

[Adnillien]

You comprehend the difference between audio and software right?

The audio in Lucid is heavily driven by software, but I guess you know the difference better than anyone else here.

 

[Bobby]

Back to the subject. I’ve had my Lucid for almost 3 years and 37,000 miles I have never been locked out a single time because I use my brain to understand the way the locking system works. Is it ideal? No. I myself have complained about it numerous times. But it is what we have.

 

[joec]

News flash - you can love a car for it's beautiful styling, ground breaking driving dynamics and hate it for the sh** a** software engineers who screw the pooch every turn they get at the same time. This is the single best designed and engineered driving sedan I have seen in a long time which is why I got one. It is a stellar car - for driving.

I'd like it to unlock let me drive it though and I won't shut up about that (or schedule a service appointment). The software team is letting the whole house down, and I'd clear that house if I were in charge - DAY 1. HAVE YOU EVER SEEN A SOFTWARE ENGINEER INTERACT HERE (or anywhere else) IN ANY WAY?

I put no words in your head, yet you tell me to sit down and shut up?

“A ton of people here will tell you…”

That’s not putting words in other people’s mouths?

Listen, wherever your particular axe to grind is, you’re obviously not winning anyone over here. We’re all for respectful discourse and of course differences of opinions. But you are making it quite clear you don’t want to have a discussion. You want to give a lecture. And frankly, many people have pointed out they aren’t interested in your consistent negativity and rude behavior.

You have every right to your opinions. You don’t have a right to make other people here feel unwelcome or miserable.

So as a moderator, I’m giving you one, and only one friendly warning. Be respectful. Say your piece without insulting others. We have very clear rules here about name calling and other forms of bad behavior. I suggest you read them and reconsider your future posts.

Take a deep breath. Step away from the keyboard. And have a good evening.

 

[Amster]

Key Fob, My Wallet w Key Card and phone ALL in my Lucid. Not overacting. This is the 32nd time it’s happened!!!! And that’s only cuz I started counting more recently!!!!

I'm just catching up on this whole thread. I will agree that the car really shouldn't lock itself if the fob is in the car. My other car does not. Although I doubt I'd do it more than once myself. When you put it in park and open the door, it does remind you to take your fob with you.
What I really don't get is this. I don't know where you park, but I can't comprehend even wanting to leave my phone, fob and card in the car and have it stay unlocked for hours. Are you hoping someone else gets in it and drives it away?

 

[joec]

I’ve accidentally left my phone in the car, or the fob in the frunk a few times. And the doors locked. Then I tapped on the door handle and it unlocked. Because it saw the fob.

That’s what’s supposed to happen and I was glad it did.

I agree with @Amster that I’d ideally want the door handles to “appear” to lock in these situations. So long as that tap on the handle opened it back up. That way, the car at least looks like it’s locked to a casual passer by.

Now, if the door handle trick isn’t working for some people, yeah that’s a bug that should be fixed. But door locks are a major source of complaint on the Air. So this is nothing new.

Eventually Air will get whatever Gravity has for a door system and all will be right with the universe. In the meantime, I doubt much is going to change for current Air owners beyond steady, very minor improvements to what’s essentially a not-so-great designed hardware and software system.

 

[knewman]

Really getting a kick out of this thread, thanks for a late night laugh

I locked myself out once so far, left my phone in the car and the door handles disappeared while I was dropping a package in a mailbox. Wasn't carrying the fob but of course I had the NFC card in my wallet. No worries. That's why Lucid includes the card.

I consider myself an enthusiast, comfortable on the bleeding edge. The first model from a brand new manufacturer is always going to be a bumpy adventure - there will be blood. I can totally understand how a "normal" would be flummoxed by such a scenario and proceed into a fit of rage. Between wonky locks, software reboots, etc.. the Air is not a car for the "normals." Maybe the Gravity is, but the Air isn't there yet. I don't fault OP for wanting out; the Air is a bit much to ask of someone who is merely seeking comfortable transportation. I only wonder how/why they got in.

 

[A Fischman]

You will make a fine dad borski!

Yay to that; even if only to a kindergartner.

 

[DeaneG]

FWIW the Air's key issues are likely mostly hardware related, not software.

 

[boydracing]

Yay to that; even if only to a kindergartner.

Babies first - don't give too big of a head yet. He needs to evolve into a proper dad.

 

[AirQuality]

The easy fix if you get locked out is to log in to Lucid app using a different phone and unlocking the car

This is a greatly underrated hack that I have used on a few occasions. Not in lockout situations, but definitely when I didn’t have immediate access to any of the opening modalities for whatever reason.

 

[Batteryman]

I just got locked out of my Lucid AT. I leave my key fob in the car all the time. I never take it out. Nor should I ever have to take it out. Especially since I have the lucid app (mobile key) on my phone. And, there should be Geo-fencing so that when I get out of my car to grab my mail from the mailbox, and my phone is sitting on my car seat I should not get locked out. It should recognize that, if my mobile key (my iphone) is within the car itself, it should never lock the car unless I were to force it to lock in the app cuz maybe I pulled over and I’m taking a nap and want security. This is messed up. With all the technology available, this should be an easy fix. Tesla got it right. I am ready to give up my lucid and go back to a Tesla because I never got locked out of my Tesla ever ever ever ever!!!

Keep the keycard in your wallet.

 

[Batteryman]

A car should never, ever auto-lock with a key in the car, while not responding to unlock, plain and simple.

Of course a ton of people here will tell you how it was your fault, you should have a backup, etc.

It is really silly and "stooped" at the end of the day - no other brand self-apologizes for this silliness.

I think I'll call it "Lucidibation" from now on. It's really rather silly the ends folk go to justify their purchases.

Simple, just have a keycard in your wallet. Its not abig deal, anyway, who leaves a keyfob and phone in the car and walk away? If locked out, you can call Lucid customer care. I got locked out of my Hyundai- keyfob in the trunk...which wasnt recognized after I closed the trunk. Got locked out. It's quite a common problem.

And Hyundai couldnt open it remotely- so had to go home a get another key. No need to get all fluffy about it. And we are not justifying the purchase, car is too good a drive to make this non-issue a reason to be regretful about the purchase. Ghosh, no need to make a mountain out of a molehill.

 

[Batteryman]

forgot D): be a fanboy and deflect every mention of it telling you to take it in for service.

It's D that sort of lights my fuse - cmon folk be realistic - the car sucks in this tiny little area but is brilliant elsewhere... be seemingly it is verboten to raise that topic and everyone needs to jump on the new guy that asks it and tell them to take it in for service?

Really???

Mmmm....if it happened a 32nd time you would think....

 

[borski]

Babies first - don't give too big of a head yet. He needs to evolve into a proper dad.

I have no idea what’s happening anymore. What are we talking about? Haha

 

[Chris R]

I love the way my car drives, but I can see why the key fob drives people crazy. It is something that worked so transparently on every other car I have owned, but on the Lucid has been a pain since day 1. On the day I picked up the car, I had to enter the house to open the garage door manually because the HomeLink wasn't programmed yet; I left the fob, the box with the spare fob and the key cards and my phone in the car and the damn thing locked itself. Fortunately, the driver's side window was down so I could reach in and manually open the door. I live in an area with no cell service, so I would have really been in trouble had the window not been down (dead car blocking the driveway so no way to use other vehicles).