So I received an email before noon that my car had just arrived at the delivery center and was next in queue for PDI. I was never told that it actually left the factory. Surprise, surprise. Thanks for the heads up Lucid. Can you guys just communicate these things? Is that hard to give some notice?
Then to top it off, just 3 hours later, I get a call that my car is done and it is ready to pick up.. I have never heard of the PDI being completed in just a 2 hour window. Did they actually inspect and detail during that time? Are you kidding me? It sounds as shoddy as their factory QC has been. Please sign the purchase docs. When can I tell the service center you are coming? Rush rush, hurry hurry. Just bring a cashier's check. That is the fastest way.
Look. first of all, you dicked around for over 7 months, strung me along, kept missing timelines, never gave me any answers and now its a rush on your end because the second quarter ends tomorrow? Give me a break. If you had been better at communication on status, I might actually have had the cash ready and pick it up tomorrow. You do realize that this takes planning, don't you? Yes, I would like to get the car. But now I am expected to just drop everything and take a 2 hour trip to the service center? Its a holiday weekend. I just made some plans last night starting on Friday and have appointments next week that I am not going to reschedule. And, sure, I keep $150k sitting in my bank account for 7 months so I can go get a cashier's check. Funds are in brokerage accounts. Trades need to happen and the proceeds settle. That all takes time. I am not just going 10 miles to the car dealer, but it is an all day trip This communication fail never ends.
Then to top it off, just 3 hours later, I get a call that my car is done and it is ready to pick up.. I have never heard of the PDI being completed in just a 2 hour window. Did they actually inspect and detail during that time? Are you kidding me? It sounds as shoddy as their factory QC has been. Please sign the purchase docs. When can I tell the service center you are coming? Rush rush, hurry hurry. Just bring a cashier's check. That is the fastest way.
Look. first of all, you dicked around for over 7 months, strung me along, kept missing timelines, never gave me any answers and now its a rush on your end because the second quarter ends tomorrow? Give me a break. If you had been better at communication on status, I might actually have had the cash ready and pick it up tomorrow. You do realize that this takes planning, don't you? Yes, I would like to get the car. But now I am expected to just drop everything and take a 2 hour trip to the service center? Its a holiday weekend. I just made some plans last night starting on Friday and have appointments next week that I am not going to reschedule. And, sure, I keep $150k sitting in my bank account for 7 months so I can go get a cashier's check. Funds are in brokerage accounts. Trades need to happen and the proceeds settle. That all takes time. I am not just going 10 miles to the car dealer, but it is an all day trip This communication fail never ends.