Great customer service

Rhinoww

Member

Joined
Jun 9, 2026
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I bought a preowned 2025 air touring on Thursday. Late on Thursday I sent the required paperwork by email. My app did not work on Friday, I called Saturday morning. Spoke to a representative immediately and she escalated the enrollment to her manager that morning and my app and logon were linked Shortly thereafter.
With so many negative reviews of customer service, I thought I would add at least one positive Saturday experience.

And yes, after driving the car 600 miles, it’s still awesome. I’m glad I opted for the model exactly as I wanted it and drove a bit to pick it up. Had a lovely trip to the Carolinas with my wife, and got to know my car as a bonus, I also was able to use and Iona, Rivian and Buc’ees fast charger.

Sirius radio, home link and mobile key are all
Set up. Waiting on my wall charger to be delivered and installed.
 
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