Gravity Bugs / Issues

[TahoeMichael]

To add to this, the key does go to sleep by design to preserve battery so if you’re storing it in an area that’s not moving it a lot it could still be asleep while approaching the car. I have mine in my front pocket and it freely moves around while walking and haven’t had to take it out to get the car to unlock.

I'm baffled by the whole fob-goes-to-sleep thing. My Toyota fob either doesn't sleep, or does so entirely transparently, and the battery lasts for years.

 

[HC_79]

I'm baffled by the whole fob-goes-to-sleep thing. My Toyota fob either doesn't sleep, or does so entirely transparently, and the battery lasts for years.

Maybe it needs tweaking a little but when you’ve experienced how quickly draining the Air fob was I don’t blame Lucid for maybe being a little over zealous with how this one behaves to preserve battery.

 

[TahoeMichael]

I tried the smaller one and it was not fitting. I’ll try again.

To your previous comment regarding the airflow to the third row- thanks for pointing it out. I tried it today. My kids are low weight and when they were sitting in two seats it didn’t work but when I asked them to sit on one seat together the vent started working. @HC_79 mentioned works with only occupancy. Please do try out again and check.

The discussion about 3rd row airflow is a little concerning. I wonder what's supposed to occur in a 5 seat configuration? I intend to transport my dogs in the rear of the vehicle, and I want airflow back there, as they need it cooler than I do during hot weather, courtesy of the fur coat they have. I know there are others here who plan the same. Turning off airflow unless something triggers a weight sensor in the seat isn't ideal, unless there's an override in the software.

 

[TahoeMichael]

Maybe it needs tweaking a little but when you’ve experienced how quickly draining the Air fob was I don’t blame Lucid for maybe being a little over zealous with how this one behaves to preserve battery.

As an engineer, I'm aware that sometimes even simple things have deceivingly sophisticated engineering behind them. Judging from the photos, the Toyota fob is smaller than either Lucid fob, is exceptionally reliable, and has a physical key you can extract as a backup if the battery ever dies. My last two vehicles were Toyota, and prior to that all my vehicles had traditional keys only, so I'm unsure if Toyota's design really stands out from what other manufacturers have done.

 

[DrLucid]

The discussion about 3rd row airflow is a little concerning. I wonder what's supposed to occur in a 5 seat configuration? I intend to transport my dogs in the rear of the vehicle, and I want airflow back there, as they need it cooler than I do during hot weather, courtesy of the fur coat they have. I know there are others here who plan the same. Turning off airflow unless something triggers a weight sensor in the seat isn't ideal, unless there's an override in the software.

That’s a good point . After folding the third row seats need to check if the vents would work. I’ll try taking my dog today or tomorrow and check what happens. Hopefully it’ll work.
Just FYI the air flow from the second row is good and after five minutes it should not be much of a problem.

 

[Pragmatic]

Your Toyota's fob experience matches my experience with a mid 2000's Chevrolet. Walk up to the car touch the door handle and it opens. Press the start key and it starts. Batteries last approximately 5 years. If the battery dies there is a key to open the hatch with a mechanical door backup. A fob with a dead battery can be used (NFC chip perhaps) to start the car by placing it in a holder in the glove box.

None of this is rocket science nor hard to design.

 

[Bunnylebowski]

The discussion about 3rd row airflow is a little concerning. I wonder what's supposed to occur in a 5 seat configuration? I intend to transport my dogs in the rear of the vehicle, and I want airflow back there, as they need it cooler than I do during hot weather, courtesy of the fur coat they have. I know there are others here who plan the same. Turning off airflow unless something triggers a weight sensor in the seat isn't ideal, unless there's an override in the software.

I think the 2nd row vents just come on if you manually turn on rear climate. They came on in my test drive GT without me sitting in the second row. Same as the Air, if you turn on rear climate with no one back there the rear vents work. The second row climate screen does not come on unless it senses weight in the second row seats.

 

[prodolf]

I'm about 3 weeks in and I also do not have any key issues. Perhaps your settings are different than mine and how you are interacting with the car is different...That may make the difference. Here's what has worked for me since day 1:

--I have the proximity/auto lock/unlock thing in the settings switched to OFF
--To open the car: Key in pocket, approach car, push in the door handle...It then presents and the door opens (and car drives without issue)
--To lock the car: Key still in pocket, push door handle in until mirrors begin to fold. Let go, door handles disappear. Walk away.

I don't have to ever touch the fob. It stays in my pocket. Works every time! Let us know what your settings/procedure is so maybe we can figure out how to solve the issue.

Great advice! This is working as you described. Nobody gave me that advice until now. If this continues to work I can wait on updates for the other stuff. Thank you.

 

[hmp10]

Your Toyota's fob experience matches my experience with a mid 2000's Chevrolet. Walk up to the car touch the door handle and it opens. Press the start key and it starts. Batteries last approximately 5 years. If the battery dies there is a key to open the hatch with a mechanical door backup. A fob with a dead battery can be used (NFC chip perhaps) to start the car by placing it in a holder in the glove box.

None of this is rocket science nor hard to design..

Same with our Hondas since 2011 and with some others cars I had years before that. This having to stand on one foot while patting your head in the hope the fob will work is just plain weird. I’ve dealt with this for three and a half years with the Air and was really hoping for something different with the Gravity.

Maybe it’s something that will get addressed with an OTA update, as someone suggested. But to send test drive cars to the studios and to deliver them to customers with this happening to even a few cars just boggles my mind after the now infamous Air fob experience.

 

[hmp10]

Great advice! This is working as you described. Nobody gave me that advice until now. If this continues to work I can wait on updates for the other stuff. Thank you.

If the fob only works with one of its main convenience features turned off there is still work to be done.

 

[Bunnylebowski]

Same with our Hondas since 2011 and with some others cars I had years before that. This having to stand on one foot while patting your head in the hope the fob will work is just plain weird. I’ve dealt with this for three and a half years with the Air and was really hoping for something different with the Gravity.

Maybe it’s something that will get addressed with an OTA update, as someone suggested. But to send test drive cars to the studios and to deliver them to customers with this happening to even a few cars just boggles my mind after the now infamous Air fob experience.

To be fair you’re not messing with the fob at all during the test drive, the Lucid employee opens the car with the keycard and puts it in the console and it works fine, so as a prospective owner you’re not seeing a keyfob fail or waiting outside of the car forever pushing handles in etc, BUT when you actually take delivery that may happen, so far. . I’m ok pushing handles in if they haven’t sorted out this dumbass problem by the time I get my car, as I’ve got to touch the handles too on my wife’s Volvo and it doesn’t bother me, but yes ideally the handles should just present (my Air really does present the handles 99% of the time with the fob in my pocket, maybe even 99.9% of the time, I think I’ve only had to push the handles in 3x this year for all the times I’ve driven the car).

 

[TahoeMichael]

To be fair you’re not messing with the fob at all during the test drive, the Lucid employee opens the car with the keycard and puts it in the console and it works fine, so as a prospective owner you’re not seeing a keyfob fail or waiting outside of the car forever pushing handles in etc, BUT when you actually take delivery that may happen, so far. . I’m ok pushing handles in if they haven’t sorted out this dumbass problem by the time I get my car, as I’ve got to touch the handles too on my wife’s Volvo and it doesn’t bother me, but yes ideally the handles should just present (my Air really does present the handles 99% of the time with the fob in my pocket, maybe even 99.9% of the time, I think I’ve only had to push the handles in 3x this year for all the times I’ve driven the car).

I'm going to guess that most people wouldn't care about having to touch the handles. The only thing that will outrage people is the key just not working, or having to be puzzled over to make it work.

 

[Kvothe89]

It's been a week since my car has been at the service center, and they still haven't managed to get the car to work with the key fob OR either of the key cards. They also still don't have an ETA for when they expect to get the car back to me. I'm wondering if I just got unlucky and ended up with a lemon ...

 

[TahoeMichael]

It's been a week since my car has been at the service center, and they still haven't managed to get the car to work with the key fob OR either of the key cards. They also still don't have an ETA for when they expect to get the car back to me. I'm wondering if I just got unlucky and ended up with a lemon ...

I'd guess not. Initial problems, yes. But it seems that Lucid has a pretty good track record of making early owners happy.

 

[Kvothe89]

I'd guess not. Initial problems, yes. But it seems that Lucid has a pretty good track record of making early owners happy.

Yes I really hope they can resolve this. It’s just really frustrating after waiting so long to finally get the car and then run into this issue after 5 days of having the car. I was fully expecting to have small issues here and there as an early adopter, but I was not expecting the car to be unresponsive to all of the keys!

I will say this — for the 5 days that the car did work, I thoroughly enjoyed it (even with the software bugs). They’ve really done a fantastic job with this car and it truly might be the best EV on the market (at least once they figure out the kinks).

 

[Bunnylebowski]

Yes I really hope they can resolve this. It’s just really frustrating after waiting so long to finally get the car and then run into this issue after 5 days of having the car. I was fully expecting to have small issues here and there as an early adopter, but I was not expecting the car to be unresponsive to all of the keys!

I will say this — for the 5 days that the car did work, I thoroughly enjoyed it (even with the software bugs). They’ve really done a fantastic job with this car and it truly might be the best EV on the market (at least once they figure out the kinks).

I gotta add one thing too as an early Air GT owner. Basically every meetup or encounter I’ve had with owners and a Lucid employee, over and over and over again the question was “when can we charge on Tesla, EA sucks, CCS sucks” etc. They said they were working on a solution, and they did it. Not only did they do it, but they made the first non Tesla EV you can just do plug & charge on and walk away, and it charges faster than Tesla on Tesla stations. Tesla opened up NACS to other cars awhile ago, but so far I think only the new Ioniq can do NACS and it’s not Plug & Charge, so I guess if I have to push the handles in on the Gravity to get it to unlock, but then don’t have to worry about a broken/slow/occupied EA when road tripping then I’m totally cool with that.

 

[HC_79]

I gotta add one thing too as an early Air GT owner. Basically every meetup or encounter I’ve had with owners and a Lucid employee, over and over and over again the question was “when can we charge on Tesla, EA sucks, CCS sucks” etc. They said they were working on a solution, and they did it. Not only did they do it, but they made the first non Tesla EV you can just do plug & charge on and walk away, and it charges faster than Tesla on Tesla stations. Tesla opened up NACS to other cars awhile ago, but so far I think only the new Ioniq can do NACS and it’s not Plug & Charge, so I guess if I have to push the handles in on the Gravity to get it to unlock, but then don’t have to worry about a broken/slow/occupied EA when road tripping then I’m totally cool with that.

I also think it’s the fastest charging 800V+ vehicle on 500V chargers @ 225kW. Plus the port is in the right location to not block chargers either.

Lucid has also said that they’ll continue to work with charging providers to add more Plug n Charge directly into the Lucid App so it’s your one and only charging app needed.

 

[prodolf]

If the fob only works with one of its main convenience features turned off there is still work to be done.

Completely agree. Just the same for me this the only thing that has worked consistently and reliably. Baby steps for me cause I get a lot of warnings from the car that still need addressing.

 

[Kvothe89]

I gotta add one thing too as an early Air GT owner. Basically every meetup or encounter I’ve had with owners and a Lucid employee, over and over and over again the question was “when can we charge on Tesla, EA sucks, CCS sucks” etc. They said they were working on a solution, and they did it. Not only did they do it, but they made the first non Tesla EV you can just do plug & charge on and walk away, and it charges faster than Tesla on Tesla stations. Tesla opened up NACS to other cars awhile ago, but so far I think only the new Ioniq can do NACS and it’s not Plug & Charge, so I guess if I have to push the handles in on the Gravity to get it to unlock, but then don’t have to worry about a broken/slow/occupied EA when road tripping then I’m totally cool with that.

Trust me, if my only problem was that I need to push the handles to unlock the car, I would be totally fine with that. When I say it's unresponsive to all of the keys, I mean that the car is not drivable at all!

 

[hmp10]

I gotta add one thing too as an early Air GT owner. Basically every meetup or encounter I’ve had with owners and a Lucid employee, over and over and over again the question was “when can we charge on Tesla, EA sucks, CCS sucks” etc. They said they were working on a solution, and they did it. Not only did they do it, but they made the first non Tesla EV you can just do plug & charge on and walk away, and it charges faster than Tesla on Tesla stations. Tesla opened up NACS to other cars awhile ago, but so far I think only the new Ioniq can do NACS and it’s not Plug & Charge, so I guess if I have to push the handles in on the Gravity to get it to unlock, but then don’t have to worry about a broken/slow/occupied EA when road tripping then I’m totally cool with that.

I love our Air, too, despite all the software gremlins we dealt with early on -- so much so that I've been willing to order two Gravity Dream Editions in full expectation that they will have some early-production glitches. But I'm a bit perplexed why people on this forum who are reporting not only problems with the Gravity fob but also with the keycards are having their concerns so blithely dismissed. If you can't get into or drive your car, its fueling or charging advantages, its roominess, how fast it is, how well it handles become completely immaterial.

Like every automaker, Lucid's engineering effort is segmented into sub-specialities. And Lucid is an absolute world-beater in some of the most complex areas of automotive design and engineering. BUT . . . there is growing evidence that the missteps, be they with hardware or software, that created the Air fiasco around entry and starting the car have not been rectified.

I am dreading the day that a major auto reviewer reports that to gain entry to a Gravity or to start it he had to turn off the proximity sensing of the fob (something about which a Lucid advisor never informed him) or use a key card -- and even then had a problem.