Gravity Bugs / Issues

[iThinkEV]

I think you might be confusing V2 and V3. V2 and V3 look pretty much the same (red and white). The new ones are V4 (black and white). V2 is incompatible with any non-Telsa (can't do CCS protocol). *Most* V3 are compatible with non-Teslas, but not all.

There's a few different ways to recognize the difference. V2 is only 150kW max, while V3 is 250kW. So when you see it on Google Maps or elsewhere with a kW designation, eliminate the 150's. Plugshare also designates "Telsa Only" for those, or "open to non-Telsas" for the V3's an V4's. Tesla's own map is perhaps the best way, as it has filters for vehicle type. "Tesla" is the V2s (and a few V3 not authorized for CCS yet), "NACS Partner" is V3 and V4, "Other EV" is V3 and V4 with Magicdock (built-in CCS adapter).

https://www.tesla.com/findus?bounds=45.77311613573792%2C-81.5299550875%2C31.05980308847444%2C-131.5397207125&filters=open_to_all_evs_superchargers%2Cnacs_superchargers%2Ccoming_soon_superchargers

the ones that didn’t work for me were also 250kW Max, to which I assume is V2s. I thought the whole purpose of NACS was that it works with all V2s and up. So maybe that’s where my confusion starts. If it’s V3 and up only, that might make sense, but I’m pretty sure the ones that worked for me were max out at 250kW, so just V2. Wasn’t really paying attention, since in my head, all V2 and up should be working on NACS, so maybe that’s my misunderstanding of NACS.

Will be more attentive on my trip back and see this makes sense.

thanks.

-iThinkEV-

 

[iThinkEV]

Yeah that older 27675 station is an odd one. It's got a mix of V2 and V3 (presumably it expanded over the years). Then they added the new station across the street. My guess is they didn't flip the switch for CCS on the V3s at the mixed station just to avoid confusion (since it hard to recognize the difference between V2 and V3), and left that entire station as Tesla-only.

The V2's do have thicker cables (and a silver ring at the bottom of the handle) than the V3's, but that's not a very noticeable difference to the average user.

Ah. This might be it if they didn’t make it work for non Teslas.

-iThinkEV-

 

[HC_79]

Yeah that older 27675 station is an odd one. It's got a mix of V2 and V3 (presumably it expanded over the years). Then they added the new station across the street. My guess is they didn't flip the switch for CCS on the V3s at the mixed station just to avoid confusion (since it hard to recognize the difference between V2 and V3), and left that entire station as Tesla-only.

The V2's do have thicker cables (and a silver ring at the bottom of the handle) than the V3's, but that's not a very noticeable difference to the average user.

Yeah, I think you’re spot on with the assessment. There’s a Target location in SF with a mix of V2’s and V3’s and the site is off limits to non-Tesla’s. As the chargers look very similar it would be too confusing for people to figure out what’s what

The Lucid App clearly shows which ones to stay away from also

 

[HC_79]

I totally get it if the car has bugs on new things, given Lucid is pushing the boundaries. But a key fob not working? That's just ridiculous. The industry has been using proximity key fobs for what, 15+ years now? They just work in other cars. Like always, every, single, day.

This feels to me like Tesla trying to reinvent the wheel with auto wipers. The industry has solved this problem for 20+ years. And Tesla, in classic stubborn "we know better" attitude, is still trying to do that with cameras and a neural network, which has been a colossal disaster.

My key works 100%.

 

[dbsb3233]

the ones that didn’t work for me were also 250kW Max, to which I assume is V2s. I thought the whole purpose of NACS was that it works with all V2s and up. So maybe that’s where my confusion starts. If it’s V3 and up only, that might make sense, but I’m pretty sure the ones that worked for me were max out at 250kW, so just V2. Wasn’t really paying attention, since in my head, all V2 and up should be working on NACS, so maybe that’s my misunderstanding of NACS.

Will be more attentive on my trip back and see this makes sense.

thanks.

-iThinkEV-

It is quite confusing. Hard to tell the difference between a V2 and V3 just looking at it (the stand is exactly the same, just the cables and handles slightly different). And not all V3's are activated for CCS protocol (although roughly 90% are), even tho they're technically capable, which adds to further confusion.

V2 is definitely not CCS compatible, so none of those will work for anything but Teslas.

Bottom line: we can't assume all Tesla stations will work for our non-Teslas. Need to confirm it via the variety of tools available. I don't have my Gravity yet, but I assume the car nav shows only stations that work. Google maps only goes as far as saying 150 or 250, so while you can rule out the 150s, you can't be sure even if it says 250 (although it's likely). The best tool is the Tesla webpage I linked above. Go into the filters and play with them a little (I set them for non-Tesla access in that link). If you turn the "Tesla" filter on to also see the stations that WON'T work for us, you'll see the 3rd type of station icon on that looks a bit different (like the pic below).

 

[bryway]

For purely selfish reasons, please keep the stories coming, about all the bugs, gremlins, glitches, bug-a-bears, problems and yes, “ISSHHOOOES”.

It’ll help delay me from doing something really financially ill-advised, like placing an order right now!

I really need to wait another two years. By that time, if my history in buying Teslas and a Lucid is anything to go by, the Gravity will be cheaper. It’ll also drive farther, faster, quieter and be delivered to me vastly improved. And lastly my much loved Air GT will be paid off.

Agree it’s good for new owners to enumerate the issues they run into post-delivery, during the early phases of ownership. Not to warn off folks, but rather for people like me for whom delivery is still imminent (my GDE has been ‘In Production’ with a VIN assigned for over two months now). I’m using first-hand owner impressions to cobble together a checklist of sorts for delivery day, so in all the excitement I don’t forget to check everything and ask the right questions in the moment. So everyone please keep the helpful updates coming

 

[johnse]

The other way to tell difference between V2 and V3 is the labeling on the posts. V1 and V2 have pairs of posts sharing a charging cabinet and sharing power. These are labeled with a number and A or B, (e.g. 2A, 2B, 3A, 3B).

V3 are in groups of 4, A,B,C,D per cabinet, but don't share power.

As others have said: V2 limited to 150kW (shared between A & B sides).
V3 250kW not shared.

There's also 72kW "urban Superchargers" they are smaller posts that effectively is 1/2 of a V2 cabinet and Plugshare shows them as Tesla Only as well.

 

[zoomzoom]

Would be very useful if there was an updated consensus 'delivery day checklist' of things to ask about and verify that included some of the bugs/trim/alignment noted on early deliveries. Would be helpful also as a way to organize the pain points so Lucid can direct their attention appropriately as they work through early issues

 

[Bdr100]

Yes I’ve been pretty understanding/forgiving of the other issues I’ve encountered since it’s something I decided to accept as an early adopter. However, a situation where the key fob doesn’t work and BOTH back up key cards also don’t work is completely unacceptable IMO.

I absolutely agree.

 

[HC_79]

Yes I’ve been pretty understanding/forgiving of the other issues I’ve encountered since it’s something I decided to accept as an early adopter. However, a situation where the key fob doesn’t work and BOTH back up key cards also don’t work is completely unacceptable IMO.

Did the key cards ever work? Wondering if they were never paired to the car to begin with.

 

[HC_79]

Ah. This might be it if they didn’t make it work for non Teslas.

-iThinkEV-

Moral to the story, check your Lucid App or in car navigation to know which ones can be used. There’s one site for me in town for me that has 250kW chargers but both the Lucid App and in car navigation tell me it can’t be used.

Also, navigating to a charger vs just showing up starts to pre-condition the battery automatically so unless you remember to manually start the pre-conditioning it’s always best to navigate to a charger and let the car manage it all for you.

 

[Kvothe89]

Did the key cards ever work? Wondering if they were never paired to the car to begin with.

I never tried them, since I’ve always been using the key fob, but when we took delivery they explicitly told us that both were paired with the vehicle. I’m not 100% sure, but I think the delivery associate might have even demonstrated one of them on the driver’s side B pillar. In any case, when I wasn’t able to shift the car into drive, I looked into paired keys and it seemed to have two key cards paired with the guest profile but both of them were grayed out for some reason.

 

[Sunscreen]

Would be very useful if there was an updated consensus 'delivery day checklist' of things to ask about and verify that included some of the bugs/trim/alignment noted on early deliveries. Would be helpful also as a way to organize the pain points so Lucid can direct their attention appropriately as they work through early issues

I agree.
My advice.
1- Turn off audible speed limit alarms. (I didn’t and it drove me crazy until I figured it out… there are also attentive and drowsy driver alarms that bing if you look away from the road. Once I figured this out, I turned them off and appreciate the lack of bings and left screen pop ups)
2- Check the covering of the hinges in your right second row seat. (Mine is missing)
3- Height adjustment for the rear clamshell. Push it manually to where you want it height wise- hold the open / close button for 5 seconds to set the height (mine was way too low then read owners manual available in the vehicle)
4- make sure your delivery person pairs both the cards and the key fob.
5- you’ll be excited- don’t skip the test drive after the set up and prior to departure. I almost did, and glad I didn’t.
6- be patient. They haven’t delivered a lot of these. They are well trained, but you may know as much or more about the gravity than they do. Everyone is super nice though.
7- Take a breath and document anything you see. It will take two hours and the delivery guy will make punch list of stuff at the end, but with all the excitement and how cool the car is, it’s easy to lose track as it’s cool to try everything.
8- you’ll have a mobile charging cable and two adapters included. So no need to pre-buy one if you have a 240 plug at home.

 

[Bunnylebowski]

I never tried them, since I’ve always been using the key fob, but when we took delivery they explicitly told us that both were paired with the vehicle. I’m not 100% sure, but I think the delivery associate might have even demonstrated one of them on the driver’s side B pillar. In any case, when I wasn’t able to shift the car into drive, I looked into paired keys and it seemed to have two key cards paired with the guest profile but both of them were grayed out for some reason.

Keep us updated on this. The two main problems the test drive Gravity I drove on Friday had was the keyfob not working, and with the Keycard it’s like Tesla where you have to hold it over the NFC logo on the B pillar and then place it in exactly the perfect spot in the center arm rest to drive. The SA said they were updating the software to fix the fob just you were told. The other issue was no music apps were searchable, neither Tidal nor Spotify nor radio.