Frunk Issue

[translux]

I have an appointment for next week to address frunk latches. Fingers crossed this puts this to bed. Don’t want to see the turtle

 

[JoshG]

I had a frunk issue too. the chrome plastic piece that spans across and in front of the hood wasnt aligned properly, preventing hood to open. haven't repaired it yet, I parked the car in the hot SoCal sun and forgot about it. the heat softened the plastic, I have dad brain, I forgot, so I opened it.

now the frunk opens and the chrome piece is broken. delivery team documented the issue before I picked it up, so i'm not worried about it.

Weird, I had this exact same thing happen today... maybe it is heat related as it has been quite hot today. Like you, the long plastic trim piece that goes across the front right under the funk opening came loose on the driver's side and blocked the remote opening frunk. Didn't know what was happening at first... frunk just started to open and then closed itself again several times. Then saw that problem - i pushed the trim piece back in and, for now, i think it's opening propertly again, but seems it's only a matter of time before that trim pops out of the clip again. Sounds like i should take it to service and get it fixed right.

 

[Volund]

Just got the work order for my frunk issue. Lucid is replacing both the frunk latches.

For me service is stellar.

I can't speak more highly of James and Ryan here in the Midwest/west
Phenomenal. If I need anything I just call them directly. They're the definition of luxury service in my opinion. But I don't know how other techs are in the other states.

 

[hmp10]

For me service is stellar.

I can't speak more highly of James and Ryan here in the Midwest/west
Phenomenal. If I need anything I just call them directly. They're the definition of luxury service in my opinion. But I don't know how other techs are in the other states.

I've had very good service from both the Riviera Beach and Miami Service Centers. Also, when we got a mysterious charge limit message on a recent road trip, Lucid had a nearby mobile tech in North Carolina contact me. The problem got resolved, but the tech followed up with us via text on his own initiative through the remainder of the trip to be sure everything was okay.

Despite my frustration that it took so long to get my stranded car retrieved from a public parking lot in this instance, it turns out Lucid was making real efforts. It seems they have a towing arrangement with an outfit called Urgent Towing. Urgent dispatching was not responding to Lucid's calls, so Lucid bumped it up to an Urgent manager. Still no results. Finally, Lucid sent one of their own enclosed transport trucks down from Orlando, 200 miles away. The driver got tied up in traffic snarls and didn't get to the car until 10:30 p.m., and then the poor guy had to sleep in a local motel after a very long day. The car was in Miami by mid-morning the next day, and the work order was sent to me shortly thereafter.

Can't say I'm happy with the guy who engineered those latches, but the service experience with Lucid is almost always A-Ok.

 

[hmp10]

Weird, I had this exact same thing happen today... maybe it is heat related as it has been quite hot today. Like you, the long plastic trim piece that goes across the front right under the funk opening came loose on the driver's side and blocked the remote opening frunk. Didn't know what was happening at first... frunk just started to open and then closed itself again several times. Then saw that problem - i pushed the trim piece back in and, for now, i think it's opening propertly again, but seems it's only a matter of time before that trim pops out of the clip again. Sounds like i should take it to service and get it fixed right.

From this thread, it seems there are three separate problems occurring with the frunk latches: software hiccups, trim piece interference, and eventual failure of the latches due to water intrusion.

We've had recurrent frunk lid problems. Several disappeared with software reboots. One disappeared after the car sat overnight. One required a trim piece realignment. And now we're getting latch replacements due to water intrusion-induced failure.

Our car was a very early build (No. 395). Has anyone with a build from the last year or so had these problems, or has Lucid addressed them at the source?

 

[Lucken]

Has anyone with a non-powered frunk had this issue or is it only the fully powered frunks? The non-powered frunks only have the power closure for the last part of the closing operation. Personally, I’ve never had the issue.

 

[bikeriderbryan]

I have non-powered front trunk and no issues, yet.

 

[translux]

Has anyone with a non-powered frunk had this issue or is it only the fully powered frunks? The non-powered frunks only have the power closure for the last part of the closing operation. Personally, I’ve never had the issue.

Mine is non-powered and has latch issues.

 

[Keithm]

I also have non powered frunk issues, the frunk only opens part was when unlatched but still catches and has to be re closed and try again. I was told it was the sealing rubber molding that was sticking to the lid and it will stop over time. It has been over a year now and it still sticks. But then again I don't open it all that often so maybe it will fix itself, in time. Not a major issue. "Hey Lucid" is a major issue,

 

[Jiminga]

Our car is still waiting for a tow truck, which is being sent down from Orlando (200 miles away) to take the car to Miami (another 125 miles). As a stockholder, I don't even want to think about what it's going to cost Lucid to get this frunk lid operating properly.

The irony is that we drove the car over to the Miami Service Center two days ago to look at the Gravity they had on display. I could have left the car there and come home in a loaner had they scheduled the latch replacement after the most recent frunk service call.

These latches are not just occasionally snagging. They are entering failure mode and should be scheduled for replacement in affected cars before the cars are rendered undriveable and strand drivers.

Is this not justification for a nationwide "RECALL", or global recall if such a thing exists? What is corporate Lucid doing/saying about the frunk issue(s)?

 

[hmp10]

Is this not justification for a nationwide "RECALL", or global recall if such a thing exists? What is corporate Lucid doing/saying about the frunk issue(s)?

I don't know the exact criteria that trigger an obligatory recall. It may be that, since the jammed frunk lid puts the car into "turtle mode", it's not deemed a safety issue?

 

[b8conator]

I fall under the category of the lid getting caught under the chrome piece. It happened on a very hot day and ironically when I was showing a friend the frunk. I have a Pure so manual lid. I noticed it was hard to open and saw the edge was getting caught on the chrome piece. Luckily we were able to push the chrome piece back a little and get the frunk closed but I know if I tried to open the frunk it would get caught again.

Called the service center and they said they would send a mobile tech out since I live a few hours away. My appt day came for someone to come out and no one ever showed up. Finally got a hold of someone at the service center and was told they messed up and it would not be a simple mobile fix and would have to be taken back to a service center to get repaired. Was also told that the piece is backordered with no idea when it would be restocked. This was over a month ago so we will see.

Reviving this post to see if anyone has heard any further updates for this specific issue? It hasn't been a huge inconvenience yet. I have been able to just fit everything in my trunk for trips but I have to remind myself not to accidentally push the button for the frunk or use it for the time being.

 

[hmp10]

We got our car back last week from the frunk repair. It turned out the latches on our car had been replaced in January 2023. (Our first Dream got wrecked, and our current Dream is a replacement we bought used in spring of 2023.)

The most recent issue was caused by the bolts on the frunk lid hinge on the right side loosening, causing the lid to get out of alignment.

 

[b8conator]

We got our car back last week from the frunk repair. It turned out the latches on our car had been replaced in January 2023. (Our first Dream got wrecked, and our current Dream is a replacement we bought used in spring of 2023.)

The most recent issue was caused by the bolts on the frunk lid hinge on the right side loosening, causing the lid to get out of alignment.

Glad you finally got yours fixed and hopefully it's not a recurring issue if it already got replaced another time.

Maybe they'll get the trim pieces in next!

 

[CalNeva]

Yes. Frunk has been unusable since day one. I had the same latch issue as described, maximum speed 10 mph due to frunk not latched. Shortly thereafter it tore off a little rubber spacer from one of the corners. Continues to catch on the trim so I don't use it at all, but can get it to work if I'm standing right there to guide it. I'm far away from the service center so it's just not convenient to get it addressed - but maybe I will now that I've read this thread and see that it is fixable.

 

[borski]

Yes. Frunk has been unusable since day one. I had the same latch issue as described, maximum speed 10 mph due to frunk not latched. Shortly thereafter it tore off a little rubber spacer from one of the corners. Continues to catch on the trim so I don't use it at all, but can get it to work if I'm standing right there to guide it. I'm far away from the service center so it's just not convenient to get it addressed - but maybe I will now that I've read this thread and see that it is fixable.

They can fix your latches via mobile service.