Really sorry to hear that. I totally get how frustrated you were. I'm on 1.2.21 and so far my EA charging experience has been great. There were a couple of time I had authentication issue. And the way I resolve it is by resetting the car. To reset the car, just turn on the turn signal, leave the car and lock it. After the turn signal turned off, go back and unlock the car. Before my Lucid, I was driving a R1T, it didn't come with free EA charging. And I used EVgo, EA and chargePoint. ChargPoint worked most consistently, never had a single time it won't charge. Evgo is the second best, EA is by far the worst. So, have a backup plan and don't solely rely on EA. Also, EA has the worst customer service. For EA, ask them to reset the station, also try reset your car. If after resetting, it doesn't work. Just leave, there is no point debugging on the road.