App keeps signing me out and requires me to login again

Fatsat

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Feb 19, 2025
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My problem: Everytime I close the app (through the recent apps screen) i get a notification saying "for the best mobile key experience, keep the Lucid app running". Whenever I click on this notification, the app logs me out, requiring to put my e-mail and password again (for some reasing it doesn't save my login credentials as all my other apps do, so manual entry is required). Also, randomy, after a few hours/days when I open the app I notice I have been logged out.

My situation: I use a Pixel 7 (android). I bought my Air Pure from the official dealer in Hilversum, Netherlands but I am located in Belgium. Since my Google account's country is set to Belgium there is no way do download the official app through the Play store as it is "Unavailable in your country". Therefore I had to find the latest version of the app through Google and download an APK. All functions seem to work but I am unsure if this allows for any updates of the app.

Anyone has similar problems or a solution? Thank you.
 
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