customer service

It was around February 19th, 2024, when a seemingly mundane mishap turned into a nightmare with Lucid Motors' customer service. My 21" Pirelli tire developed a bubble, a not uncommon occurrence. Fortunately, having the tire registered and with Discount Tire having a replacement in stock, I...

I posted earlier about suspension issues and terrible King of Prussia customer service. Their manager has since contacted me to help resolve the situation. But now, multiple new issues are arising. 1. My car still will not charge on schedule. I have a Lucid charger, excellent WiFi network...

Our Lucid Air Touring's driver door mechanism broke when my wife drove it to her work place this morning. After getting in touch with Lucid Customer Care, the care first agent advised me that driver can still exit from passenger side door and the service center will contact me in 24 to 48 hours...

I got my Air Touring in November and I am pretty pleased with it after 1600 miles. I live in the Philly area. After our first big snow storm, I heard a rattling under the driver side front and rear of the car. The car still performed fine but it sounded like something fell off. I called them...