Based on the Gravity frunk seat being shown as "coming soon" and limited availability of the Lucid Connected Home Charging System (LCHCS) in the past with the CCS version, I ordered the LCHCS (NACS version) this morning. My GGT is scheduled to be through the production line within the next two months and with other GGTs and GDEs finished production now or those in the coming months, I didn't want to take the chance of the LCHCS being out of stock as sometimes happened with the CCS version. When I select the Gravity Sunshade Set, currently the option to "Add to Bag" isn't available. Perhaps it's a temporary system glitch.
I may be overreacting, but I prefer to be proactive rather than reactive.
The Lucid Store FAQ about shipping mentions "your selected shipping method". See the image below.
However, during my ordering process the option to select a shipping method didn't appear.
My shipping experiences with FedEx haven't been that good and based upon forum posts, I'm not alone, so I'd prefer to not use FedEx.
I called Customer Care to inquire and the rep stated he could add a note to my order to ship with UPS.
He said he would follow up with me tomorrow.
Going back to the FAQ; "same day" shipping if ordered before 1PM CST. I ordered at 8AM CST.
When the rep started saying he would contact someone on the west coast I said nevermind, cancel the request to use UPS.
Just ship the item with FedEx (which he stated Lucid uses; also confirmed on this forum).
Has anyone had success with using UPS or another carrier other than FedEx?