- Joined
- Mar 7, 2022
- Messages
- 124
- Reaction score
- 123
- Cars
- Lucid AGT Black/Mojave
My damage was on the side wall so no way to repair.Thank you for that info. Do all flats in the 21's require a new tire, or did you have one that could not be repaired?
My damage was on the side wall so no way to repair.Thank you for that info. Do all flats in the 21's require a new tire, or did you have one that could not be repaired?
So I finally took the tire to a local Pirelli dealer. The guy pulled up the warranty info and apparently 'Road Hazard' damage (ie blowouts, etc) are only covered for run flats, so he said that the tire wouldn't be covered.Lucid told me to bring the tire to a Pirelli authorized retailer to try to get a warranty claim. Didn't have time to go this week, but hopefully I'll do so next week and report back if it worked.
Do you know if Lucid has a roadside assistance plan ?Lucid seems to have a fluid policy regarding blowouts. They might cover 1/2 of your first one I was told. They certainly cover bubbles although I had to pay 1/2 for a new tire after a bubble was found after my first bent rim episode. Other people I know got a free tire.
Yes lucid will tow you after a blowoutDo you know if Lucid has a roadside assistance plan ?
The roadside assistance plan will not pay for the tow truck to help change the tire to a spare. They will only pay for TOW.Do you know if Lucid has a roadside assistance plan ?
How about getting the old-fashioned AAA? They will change the tire. The only question is how long the wait will be.The roadside assistance plan will not pay for the tow truck to help change the tire to a spare. They will only pay for TOW.
I put my EZ Spare in the frunk.I have the ez spare and I bought a compact electric tire changing kit off Amazon that works great if you also buy a 12 volt extension cord. Functionally I’m fine but hate losing so much trunk space. Has anyone found a compact spare that works that would fit in the frunk?
I'd hope so, but I've not come across the evidence so I'm asking for some enlightenment and education.There is a tremendous amount of engineering and design into each type of tire. The recommended tire pressure and rated highest speed is not a guess.
One of the Lucid technicians I'm not fond of just told me that the "Pirelli" warranty was only received if you got your Lucid in June of last year..... not even sure how that's possible and I wasn't looking to argue with the guy. Even if he meant June of this year, something was off.Lucid told me to bring the tire to a Pirelli authorized retailer to try to get a warranty claim. Didn't have time to go this week, but hopefully I'll do so next week and report back if it worked.
hmmm - that doesn't sound like the customer service we expect from Lucid Motors?My tech guy told me to register the tires with Pirelli online and that they were no longer handling the tire warranty claims. He said that any Pirelli authorized retailer would be handling the tire warranty claims going forward.
Well, it just cuts out the middle man because all Lucid does is take the tire to a Pirelli dealer and do all the paperwork which you still need to be involved...hmmm - that doesn't sound like the customer service we expect from Lucid Motors?