Yay, Tesla charging … July 31!

[Worldwide Beagle]

Wow, thanks for the details.
You've taught me something I didn't think about.
As a layperson, I didn't appreciate the Lectron's statement about UL certification.
While technically transparent, their UL claim is not what I assumed.
There is only one UL, and UL is UL, not SGS.
In my profession, a medication is either approved by FDA or not approved.
Approval by anyone else is irrelevant.
Now I'll look for the info on the certifying body before buying into the claim.
Thanks again for explaining the nuances of commercial ads.

Actually, nothing was "wrong" with what Lectron said. As a lawyer, they should have said: certified to meet UL standards. As @DeaneG said, there is no way UL or ETL can test everything. That's why there are several highly regarded NRTLs. Like SGS.

The real fraud is when weirdo Chinese sellers on Amazon or Ebay say UL certified, but show a simple certificate from their brother in law's company, all in Chinese. Worse, when the fine print shows the company claims to have self certified. I would estimate a high percentage of UL claims on Amazon from unknown sellers are fraudulent. Sadly, claiming UL CE CSA is just puffery to them.

@EVCar. The whole point of my loooong post was to let you know that saying UL certified means little without a lot of digging. No one polices fraudulent safety certification in US commerce. Very different in the EU with CE certification, which is EU dictated and required.

 

[Worldwide Beagle]

Of those who thus far gotten the Lucid CCS to NACS adapter, anyone who paid with their via referral points or everyone thus far purchased with credit card? Wondering if there is any prioritization.

Points. Got it Friday. But like @Babyrocko1908 , I am a night owl, got the email from lucid at midnight and ordered at 12:05 am. I really guess that it is first come first served. Lucid just wants them out there. Selling a shit load of adapters ain't going to raise the stock price.

 

[EVCar]

Actually, nothing was "wrong" with what Lectron said. As a lawyer, they should have said: certified to meet UL standards. As @DeaneG said, there is no way UL or ETL can test everything. That's why there are several highly regarded NRTLs. Like SGS.

The real fraud is when weirdo Chinese sellers on Amazon or Ebay say UL certified, but show a simple certificate from their brother in law's company, all in Chinese. Worse, when the fine print shows the company claims to have self certified. I would estimate a high percentage of UL claims on Amazon from unknown sellers are fraudulent. Sadly, claiming UL CE CSA is just puffery to them.

@EVCar. The whole point of my loooong post was to let you know that saying UL certified means little without a lot of digging. No one polices fraudulent safety certification in US commerce. Very different in the EU with CE certification, which is EU dictated and required.

Yes, understood and agreed, Peter.
My post probably came out as being harsh on Lectron when I said: "As a layperson, I didn't appreciate the Lectron's statement about UL certification."
What I really meant as I didn't fully comprehend the complexity of the whole thing. - there's a reason why I'm not a lawyer - but always want to be one.
By the time I realized this, it was too late to edit.
Thanks.

 

[Babyrocko1908]

Of those who thus far gotten the Lucid CCS to NACS adapter, anyone who paid with their via referral points or everyone thus far purchased with credit card? Wondering if there is any prioritization.

Picked up both of mines with points as soon as Zak tweeted us it was available in the rewards store. Both were delivered Friday.

 

[Tesla2Lucid]

Picked up both of mines with points as soon as Zak tweeted us it was available in the rewards store. Both were delivered Friday.

Wait, I wonder who proposed that the adapters be available for Lucid Points? Well for those not on Twitter/X... that was @Babyrocko1908 !!!

 

[Babyrocko1908]

Wait, I wonder who proposed that the adapters be available for Lucid Points? Well for those not on Twitter/X... that was @Babyrocko1908 !!!

Thank Ya Doc!

 

[Yenaphe]

So my first charge at a Tesla charger was a failure. It's a nice new v4, plenty of space, easy to plug the Nacs into the Lucid adapter. When plugged I got the message asking for additional steps on the dash. I open up the iOS app, select the correct charger number, and then charge stays in initializing mode for a minute of so, until I get a failure notice, asking me to unplug and plug again.

I do so, and I immediately get kicked out of the Lucid Payment plan. I get additional error message on the pilot panel and the phone telling me I need to have a valid Lucid plan to charge, and that I need to reach to customer service to get the plan reinstated.

When I checked on both the website and the app, my wallet was still there with my authorized cards and no errors from any of the card ompanies (like a failed payment).

Hopefully that was just a test charge just fo see how it worked, but not great. Changing mydefault payment card seems to have reactivted my Lucid plan so I'll go check back tomorrow.

Anyone had this issue? @marqie do you know if we have to reconfirm our Lucid plan to enable Tesla charging?

 

[Tesla2Lucid]

So my first charge at a Tesla charger was a failure. It's a nice new v4, plenty of space, easy to plug the Nacs into the Lucid adapter. When plugged I got the message asking for additional steps on the dash. I open up the iOS app, select the correct charger number, and then charge stays in initializing mode for a minute of so, until I get a failure notice, asking me to unplug and plug again.

I do so, and I immediately get kicked out of the Lucid Payment plan. I get additional error message on the pilot panel and the phone telling me I need to have a valid Lucid plan to charge, and that I need to reach to customer service to get the plan reinstated.

When I checked on both the website and the app, my wallet was still there with my authorized cards and no errors from any of the card ompanies (like a failed payment).

Hopefully that was just a test charge just fo see how it worked, but not great. Changing mydefault payment card seems to have reactivted my Lucid plan so I'll go check back tomorrow.

Anyone had this issue? @marqie do you know if we have to reconfirm our Lucid plan to enable Tesla charging?

I'm the first Lucid owner to be kicked off of free EA charging (okay, not kicked off but termed out) and have had this exact experience with EA charging ever since. I've escalated it pretty high up but no fix. Now, when I use EA chargers, I just use the EA app and not Lucid's.

So for this, as @Plg recommended on his YouTube video, you'll need to use the Tesla app to pay/charge. Maybe when the new Lucid app drops, it'll all get fixed

 

[Yenaphe]

Sorry to hear it’s a permanent issue on your side. Never had any issues at Electrify America since I had to start paying for it in Feb.

I’ll check if I can repro the issue at EA too tomorrow. Both the Tesla and the AE are on the same parking lot, easy to test things

 

[SaratogaLefty]

I ordered mine with points but they charged me 2750 points instead of the 1800 points now in the Rewards Store. I contacted them and requested they issue me a points refund for the difference (plus tax) but they haven't responded thus far.

 

[Worldwide Beagle]

I ordered mine with points but they charged me 2750 points instead of the 1800 points now in the Rewards Store. I contacted them and requested they issue me a points refund for the difference (plus tax) but they haven't responded thus far.

I think @marqie said they were working on it. Same for me.

 

[Tâm]

So my first charge at a Tesla charger was a failure. It's a nice new v4, plenty of space, easy to plug the Nacs into the Lucid adapter. When plugged I got the message asking for additional steps on the dash. I open up the iOS app, select the correct charger number, and then charge stays in initializing mode for a minute of so, until I get a failure notice, asking me to unplug and plug again.

I do so, and I immediately get kicked out of the Lucid Payment plan. I get additional error message on the pilot panel and the phone telling me I need to have a valid Lucid plan to charge, and that I need to reach to customer service to get the plan reinstated.

When I checked on both the website and the app, my wallet was still there with my authorized cards and no errors from any of the card ompanies (like a failed payment).

Hopefully that was just a test charge just fo see how it worked, but not great. Changing mydefault payment card seems to have reactivted my Lucid plan so I'll go check back tomorrow.

Anyone had this issue? @marqie do you know if we have to reconfirm our Lucid plan to enable Tesla charging?

I haven't read any one successfully using Lucid app to use with a Supercharger but there have been reports to bypass Lucid app, go straight to Tesla app and it works.

Sounds like the integration into Lucid app still needs some finishing touch.

 

[Andretex]

i have used Tesla level 2 before just with the app. i imagine level 3 should be the same. not sure why Tesla would let Lucid charge for the kw and make money on the credit card fees. Tesla probably just had to allow Lucid card to charge but still wants to control the credit card process.

are there instructions from Lucid that say otherwise?

 

[Andretex]

I'm the first Lucid owner to be kicked off of free EA charging (okay, not kicked off but termed out) and have had this exact experience with EA charging ever since. I've escalated it pretty high up but no fix. Now, when I use EA chargers, I just use the EA app and not Lucid's.

So for this, as @Plg recommended on his YouTube video, you'll need to use the Tesla app to pay/charge. Maybe when the new Lucid app drops, it'll all get fixed

again, same comment as before on the Tesla level 3 charging. why would EA allow Lucid to control the credit card fee? the normal process should be to use the EA app. when Lucid was paying for the electric charge then it made sense for Lucid to control the credit card fees also. there is a benefit and profit of controlling the credit card process.

 

[Tâm]

i have used Tesla level 2 before just with the app. i imagine level 3 should be the same. not sure why Tesla would let Lucid charge for the kw and make money on the credit card fees. Tesla probably just had to allow Lucid card to charge but still wants to control the credit card process.

are there instructions from Lucid that say otherwise?

Ford owners use Ford app to charge at a Supercharger but they can also bypass their own Ford app to use Tesla app directly.

Same with GM and others.

I have no idea why Tesla would allow its competitors to control the credit cards. But that has been the arrangement and it works just fine. Ford, GM and other owners don't need to download an extra app (Tesla) because they already have their own (Ford, GM...) apps. Also, that's how the plug and charge works automatically.

For those non-Tesla owners who register directly with Tesla app, the disadvantage is it is manual, not plug-and-charge convenience like their own Ford, GM... car apps.

 

[Andretex]

Ford owners use Ford app to charge at a Supercharger but they can also bypass their own Ford app to use Tesla app directly.

Same with GM and others.

I have no idea why Tesla would allow its competitors to control the credit cards. But that has been the arrangement and it works just fine. Ford, GM and other owners don't need to download an extra app (Tesla) because they already have their own (Ford, GM...) apps. Also, that's how the plug and charge works automatically.

For those non-Tesla owners who register directly with Tesla app, the disadvantage is it is manual, not plug-and-charge convenience like their own Ford, GM... car apps.

yes, you are correct. I just checked and Gravity does have plug and charge at tesla super chargers. the payment is handled by Lucid on the credit card on file. no app required.

GM does not yet support plug and charge at tesla superchargers. i think the nacs port is required for plug and charge. but it does go thru their own app.

 

[hydbob]

yes, you are correct. I just checked and Gravity does have plug and charge at tesla super chargers. the payment is handled by Lucid on the credit card on file. no app required.

GM does not yet support plug and charge at tesla superchargers. i think the nacs port is required for plug and charge. but it does go thru their own app.

the port itself is not required because the ccs protocol is the communication channel.

 

[johnse]

I'm confused. Many of you commented about Tesla or Lucid "controlling credit card fees"... I don't think either company gets money from cc fees...they pay the cc fees for every transaction. It's the cc companies that earn the rent on the payments.

 

[Andretex]

I'm confused. Many of you commented about Tesla or Lucid "controlling credit card fees"... I don't think either company gets money from cc fees...they pay the cc fees for every transaction. It's the cc companies that earn the rent on the payments.

When you allow your customers to use credit cards, you need to negotiate with the credit card company or merchant account the fees charged. The more you bill out in credit cards the lower the fee. So a company can technically, "benefit" if it has enough volume.

 

[Miami_Lucid_Man]

I ordered this adapter as soon as it was announced. I paid with a CC. I it is supposed to get here Aug 5th.

Same here.