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Gravity Bugs / Issues

NoseyReporter said:
Exactly why I'm asking.

It can't be at the top either, it has to be at the bottom, closest to the arm rest.
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When mine failed, I placed it there. The spot is indicated with the symbol in the console. No joy. I waved that sucker everywhere when I couldn't get it to work!šŸ˜‚
 
DrZorro said:
I'm installing this now. Fingers crossed šŸ¤ž.
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Excellent! It's already started rolling out! I'll install when it rolls to mine.
 
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DrZorro said:
Installed successfully. Haven't had a chance to drive the car yet though.
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And why are you still hereā€¦go drive and maybe record a video for us:-)
 
Interesting that there is no mention about the issue with fobs/cards
IMG_186B2DCB9085-1.webp
 
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Kicked the update off remotely. Car is in shop getting PPF and ceramic, but they are at a good point to leave it alone to update.
 
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suyoungman said:
Drive system error popped up this AM, and i was unable to change gear. Tried soft resetting several times, walking away for a few, etc etc without luck. Now getting it towed to the SC for this and other issues. Currently at a little over 1000 miles.

Other issues, some of which are software-related;
Missing homelink
Driver side window keeps engaging anti-pinch when closing
Inside Trunk plastic trim keeps comes loose when moving rear seat from enclosed position.
2nd row doesn't fold all the way, leaving one side elevated
2nd row doesn't react/fold to button input from trunk
Steering button to disengage autopilot doesn't work. Have to apply brake to disengage.
Steering buttons occassioanlly doesn't work when pushing for music controls
Frunk doesn't open at first push, and appears to want to lift on one side of hood before other side starts to open. 2nd attempt to open frunk works.
Phone as key doesn't work
Error message that rear steering isn't working, and i should contact service center immediately
Trunk trim- brake light on driver side is loose and rattles.
Wireless charger turns off periodically and throws error message every few mins.
Backup cameras occassionally dont show images, just blank screens. Always happens at the most inconvenient time. Haha
Error message at every startup - headlight not working
Left side view mirror doesn't tilt when reversing.
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3rd week since car was towed to SC on 7/15. SC determined that the error message was due to a fault within the high voltage battery. Hoping to get my car back in the next week or so. Still working through other issues, which they should hopefully resolve soon. Car has now been in the shop as many days as I have driven it. šŸ˜…
 
Apologies, I assumed 3.2.2 was meant to fix the key fob and card issuesā€¦Will ask more questions next time
 

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037 said:
Apologies, I assumed 3.2.2 was meant to fix the key fob and card issuesā€¦Will ask more questions next time
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Oh, ok. Good to know.
 
suyoungman said:
3rd week since car was towed to SC on 7/15. SC determined that the error message was due to a fault within the high voltage battery. Hoping to get my car back in the next week or so. Still working through other issues, which they should hopefully resolve soon. Car has now been in the shop as many days as I have driven it. šŸ˜…
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I feel your pain! My car has been in the shop 4 times as many days as it has been with me šŸ˜­
 
We took friends out to dinner tonight in the Gravity in what turned out to be an evening of Software Behaving Badly. Everything went fine until we finished dinner and headed back to their house. The car recognized the key fob to unlock the doors but then wouldn't recognize it to start the car. We had to use the key card for that. One of our friends is an EV fan and a computer analyst. He had heard about Sanctuary Mode and asked for a demonstration while we were still parked. We turned it on but only got audio even though the video had worked fine a few days earlier sitting at a Supercharger.

Then, after we got them back to their house where we watched a movie, the two of us got back in the car to drive home. My partner had driven earlier but asked me to drive because he had had some wine. I got behind the wheel only to find the "easy entry/exit" feature wasn't repositioning the seat and that the car would not activate my profile. It brought up the profile screen, but the button for my profile would not respond. At that point, I tried the X/mic/brake soft reboot, but the car wouldn't reboot. So I adjusted the seat, mirrors, and squircle manually and drove off. Then I hit the hot button to switch to Swift mode. Instead of switching as it usually does, the screen popped up to ask me what I wanted to program the hot button to do.

With every passing day the Gravity's software is looking just as unstable as the original UX 1.0 in the Air back in 2021. While I figured there would be some glitches with all the new features Lucid was adding to the Gravity's software, I assumed that carryover features from the Air, such as easy entry/exit, driver profile switching, etc. would have been nailed down.

Part of our computer-savvy friend's job is to trouble-shoot bugs during his company's periodic software launches, so he knows the difficulties attendant to that. But he was astonished that a car company would release a car with this much software instability. While I couldn't follow all the technical jargon he was using, he said that some of the standard development protocols that filter certain errors out of software launches appear not to have been followed by Lucid. He likened the situation to Microsoft's history of getting so intent on offering new features that they release software with bugs that could have been avoided with more disciplined development protocols.

We lived through 10 months of roving software gremlins with our 2022 Air Dream until UX 2.0 came out in October 2022. It seems we're in for the same ride with the Gravity until UX 4.0 comes along to put UX 3.0 into an early grave.
 
hmp10 said:
We took friends out to dinner tonight in the Gravity in what turned out to be an evening of Software Behaving Badly. Everything went fine until we finished dinner and headed back to their house. The car recognized the key fob to unlock the doors but then wouldn't recognize it to start the car. We had to use the key card for that. One of our friends is an EV fan and a computer analyst. He had heard about Sanctuary Mode and asked for a demonstration while we were still parked. We turned it on but only got audio even though the video had worked fine a few days earlier sitting at a Supercharger.

Then, after we got them back to their house where we watched a movie, the two of us got back in the car to drive home. My partner had driven earlier but asked me to drive because he had had some wine. I got behind the wheel only to find the "easy entry/exit" feature wasn't repositioning the seat and that the car would not activate my profile. It brought up the profile screen, but the button for my profile would not respond. At that point, I tried the X/mic/brake soft reboot, but the car wouldn't reboot. So I adjusted the seat, mirrors, and squircle manually and drove off. Then I hit the hot button to switch to Swift mode. Instead of switching as it usually does, the screen popped up to ask me what I wanted to program the hot button to do.

With every passing day the Gravity's software is looking just as unstable as the original UX 1.0 in the Air back in 2021. While I figured there would be some glitches with all the new features Lucid was adding to the Gravity's software, I assumed that carryover features from the Air, such as easy entry/exit, driver profile switching, etc. would have been nailed down.

Part of our computer-savvy friend's job is to trouble-shoot bugs during his company's periodic software launches, so he knows the difficulties attendant to that. But he was astonished that a car company would release a car with this much software instability. While I couldn't follow all the technical jargon he was using, he said that some of the standard development protocols that filter certain errors out of software launches appear not to have been followed by Lucid. He likened the situation to Microsoft's history of getting so intent on offering new features that they release software with bugs that could have been avoided with more disciplined development protocols.

We lived through 10 months of roving software gremlins with our 2022 Air Dream until UX 2.0 came out in October 2022. It seems we're in for the same ride with the Gravity until UX 4.0 comes along to put UX 3.0 into an early grave.
Click to expand...

Thank you for continuing to share your journey, itā€™s hard to get honest data be it positive or negative, itā€™s refreshing to just see it as it is in real time, no fluff.
 
hmp10 said:
We took friends out to dinner tonight in the Gravity in what turned out to be an evening of Software Behaving Badly.
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Sounds like performance anxiety...
hmp10 said:
Part of our computer-savvy friend's job is to trouble-shoot bugs during his company's periodic software launches, so he knows the difficulties attendant to that. But he was astonished that a car company would release a car with this much software instability. While I couldn't follow all the technical jargon he was using, he said that some of the standard development protocols that filter certain errors out of software launches appear not to have been followed by Lucid. He likened the situation to Microsoft's history of getting so intent on offering new features that they release software with bugs that could have been avoided with more disciplined development protocols.
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I wouldn't go quite so far. The only bug that's really surprising to me is the key issue, because that's with the ECU rather than the infotainment computer. In the operational E/E system even the QM (quality management -- not safety-related) components are required to go through a pretty rigorous validation process against requirements. (This is the so-called "V model" of development, which will make any modern agile developer cringe.) That this problem crept in after the December friends-and-family vehicles and whatever production test units were out there is really unusual. Same with the spurious light system warnings, which I speculate may be related.

Note that everything that is safety-related seems rock solid. I've seen no reports of drive unit software anomalies, charging system software failures, or instrument cluster telltale issues. That's arguably better than my Tesla, where I've been driving down the highway and had all the screens just go blank for 20-30 seconds. (Not recently, though.)

The rest is the infotainment computer. Even there, we've seen that they aggressively pruned out features that were not quite ready. While I have... problems with the HERE map data, I've never had any functional problems with navigation. On the feature list, sanctuary mode is pretty far down my QE priorities. Not having all these things working is surely embarrassing in a luxury vehicle, but at some point they had to make the call on actually shipping these to customers vs waiting for it to be done. Anyone who has faced a software deadline struggles with these decisions, and I can only imagine it's worse when there's literally billions of dollars of steel, leather, batteries, and plastic piling up behind manufacturing in the supply chain.

There's a reason I'm a software guy; we have things relatively easy.
 
037 said:
Thank you for continuing to share your journey, itā€™s hard to get honest data be it positive or negative, itā€™s refreshing to just see it as it is in real time, no fluff.
Click to expand...

I have to say this, though. Once you finally get into the car, get it started, get everything back into usable position and then start actually driving the car, you are overcome with the sort of euphoria you feel when someone finally stops beating you with a hammer. As with the Air, the Gravity driving experience is like nothing else in its category: powerful, taut, quiet, comfortable. It almost brings back to mind the experience I used to get when the Concorde was still flying. You went from experiencing an incredible surge of power before the plane crossed the sound barrier and slipped into a silky smooth dead silence.
 
hmp10 said:
We took friends out to dinner tonight in the Gravity in what turned out to be an evening of Software Behaving Badly. Everything went fine until we finished dinner and headed back to their house. The car recognized the key fob to unlock the doors but then wouldn't recognize it to start the car. We had to use the key card for that. One of our friends is an EV fan and a computer analyst. He had heard about Sanctuary Mode and asked for a demonstration while we were still parked. We turned it on but only got audio even though the video had worked fine a few days earlier sitting at a Supercharger.

Then, after we got them back to their house where we watched a movie, the two of us got back in the car to drive home. My partner had driven earlier but asked me to drive because he had had some wine. I got behind the wheel only to find the "easy entry/exit" feature wasn't repositioning the seat and that the car would not activate my profile. It brought up the profile screen, but the button for my profile would not respond. At that point, I tried the X/mic/brake soft reboot, but the car wouldn't reboot. So I adjusted the seat, mirrors, and squircle manually and drove off. Then I hit the hot button to switch to Swift mode. Instead of switching as it usually does, the screen popped up to ask me what I wanted to program the hot button to do.

With every passing day the Gravity's software is looking just as unstable as the original UX 1.0 in the Air back in 2021. While I figured there would be some glitches with all the new features Lucid was adding to the Gravity's software, I assumed that carryover features from the Air, such as easy entry/exit, driver profile switching, etc. would have been nailed down.

Part of our computer-savvy friend's job is to trouble-shoot bugs during his company's periodic software launches, so he knows the difficulties attendant to that. But he was astonished that a car company would release a car with this much software instability. While I couldn't follow all the technical jargon he was using, he said that some of the standard development protocols that filter certain errors out of software launches appear not to have been followed by Lucid. He likened the situation to Microsoft's history of getting so intent on offering new features that they release software with bugs that could have been avoided with more disciplined development protocols.

We lived through 10 months of roving software gremlins with our 2022 Air Dream until UX 2.0 came out in October 2022. It seems we're in for the same ride with the Gravity until UX 4.0 comes along to put UX 3.0 into an early grave.
Click to expand...
Could it be that there is some core fault in your car thatā€™s causing this never ending glitching? Itā€™s a small sample size but the types of problems youā€™re having are so vast and all encompassing it doesnā€™t seem to fit with just vague ā€œbad softwareā€ and the others who are mostly having fob/keycard struggles with the intermittent profile not sticking. Like your HUD is the worst of anyone, your navigation doesnā€™t work, Homelink busted, seats donā€™t move, settings donā€™t stay, and I know thereā€™s many many more issues Iā€™m not remembering. Like at this point Iā€™d just do a full system reset and wipe it and start over from scratch if itā€™s really just software.
 
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