Gravity Bugs / Issues

[Elfin]

Going to pile on and point out that it launched 7 months ago. That the software team can't get keys to work reliably after 7 months is not a good sign.
I will also victim blame and say that people should do their research and not buy the car if they care about these bugs. Personally I'm waiting to see how it shakes out.

 

[Kevmark58]

My sense is that Google Maps won't let a manufacturer add their own touches to the system. For example, Lucid's display of the region that you have the range to get to without charging is perhaps not possible if they adopt Google Maps. Whether the flexibility is worth the tradeoff of using a different mapping provider is up to you.

That actually makes sense.

 

[prodolf]

These are the types of things that made me swear I'd never buy a 1st year EV again (like I did with my First Edition Mustang Mach-E). They can be frustrating.

But then I remember how much fun I *still* had with the Mach-E from day 1, and wouldn't have wanted to miss any of that. So as long as the car drives OK, it's worth putting up with some early growing pains. (Well, up to a reasonable point.) Although those were nearly always software, not physical things (with one notable exception).

I ordered my GGT in June after the 1st wave, so I'm hoping they have many of these things figured out for the 2nd wave. Or... maybe they'll be so wrapped up in dealing with higher volume production at that point with less individual attention, and it'll be even worse!

I feel that a car in serial production shouldn’t require a lot of individual attention. The issues are mainly within the software stack since they can be fixed by OTA’s. I think this company is running out of leeway to address some very core issues with the car.

 

[Ron_Burgundy]

I feel that a car in serial production shouldn’t require a lot of individual attention. The issues are mainly within the software stack since they can be fixed by OTA’s. I think this company is running out of leeway to address some very core issues with the car.

I wouldn’t say the Gravity is in “serial production”. Seriously. From what we are all seeing and hearing in and outside of the forum, it’s a very low volume production at this point. I’d say the Air is in serial production. Semantics…

I respectfully disagree with the comment about time, though. There are plenty of folks and plenty of demand to keep selling Gravity through year end or longer even with the bugs, etc. And as folks have said, all of these issues are common issues for other startups.

More importantly, there is unlimited money for KSA to fund Lucid. They have plenty of time and money to get to their smaller, “affordable” vehicles on the market, regardless of current challenges with the Gravity.

I say this as someone who is very disappointed with the wait time given Lucid’s guidance last year and this year and the glacial production ramp but…whatever. It takes time. Better than delivering a POS and going BK like Fisker and others…

 

[Ron_Burgundy]

Going to pile on and point out that it launched 7 months ago. That the software team can't get keys to work reliably after 7 months is not a good sign.
I will also victim blame and say that people should do their research and not buy the car if they care about these bugs. Personally I'm waiting to see how it shakes out.

The only thing I’ve heard about bugs that is inexcusable (to me) is the fob issues. This is not new tech for ICE or EVs and fairly basic to test. But, regardless, one can only hope it’s fixable over time and/or PaaK comes soon and works even better.

 

[HC_79]

The only thing I’ve heard about bugs that is inexcusable (to me) is the fob issues. This is not new tech for ICE or EVs and fairly basic to test. But, regardless, one can only hope it’s fixable over time and/or PaaK comes soon and works even better.

I would call the fob issue inexcusable if it was happening to 100% of cars but as someone whose fob has worked 100% I don’t agree with that label. I was literally walking up to the car last night in a parking garage, at 10 feet or so away it lit up like a Christmas tree and then within a few feet it unlocked

legacy OEM seemed to have figured it out with decades of experience. Not so much for the new kids on the block

 

[Ron_Burgundy]

I would call the fob issue inexcusable if it was happening to 100% of cars but as someone whose fob has worked 100% I don’t agree with that label. I was literally walking up to the car last night in a parking garage, at 10 feet or so away it lit up like a Christmas tree and then within a few feet it unlocked

legacy OEM seemed to have figured it out with decades of experience. Not so much for the new kids on the block

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I get it and you’re right - we don’t know what percentage of folks are having the issue. To me, that’s the key piece. We will know more over time.

Rivian and Tesla and every OEM will have results as you showed above, but what does “common issue” mean, right?

With my R1S, fob never has issues, PaaK always opens, but sometimes after standing next to car like an idiot for five seconds!

 

[hmp10]

Our driver binnacle and HUD are continuously displaying the posted speed limit as 18mph no matter what it actually is. Is anyone else having this issue?

 

[hmp10]

I would call the fob issue inexcusable if it was happening to 100% of cars . . . .

I disagree.

In the first couple of weeks of deliveries starting to a relatively small number of people, more than half a dozen people on this forum alone were reporting problems with their fobs. Lucid took the extraordinary step of issuing a public statement acknowledging it was a serious issue they were working to address and that people experiencing the problems should carry key cards at all times as a backup. And even with key cards, there were reports here from owners still not being able to get into or to start their cars.

This is like saying that if only 10% of a tire model are blowing out, it's not really a problem as 90% of the tires don't blow.

And this issue comes on top of a reputational fiasco with the Air fob that still hangs over some discussions in the professional press about Lucid. And it comes on top of Lucid's making repeated assurances in the run-up to the Gravity introduction that they were all over the fob issue, turning to different suppliers, different technology, and different hardware to ensure the Gravity would not experience such problems.

Lucid can fairly put forward excuses and expect forbearance for difficulties in nailing things down in the many arenas in which they are breaking new technology ground. But key fobs? Give me a break.

 

[HC_79]

I disagree.

In the first couple of weeks of deliveries starting to a relatively small number of people, more than half a dozen people on this forum alone were reporting problems with their fobs. Lucid took the extraordinary step of issuing a public statement acknowledging it was a serious issue they were working to address and that people experiencing the problems should carry key cards at all times as a backup. And even with key cards, there were reports here from owners still not being able to get into or to start their cars.

This is like saying that if only 10% of a tire model are blowing out, it's not really a problem as 90% of the tires don't blow.

And this issue comes on top of a reputational fiasco with the Air fob that still hangs over some discussions in the professional press about Lucid. And it comes on top of Lucid's making repeated assurances in the run-up to the Gravity introduction that they were all over the fob issue, turning to different suppliers, different technology, and different hardware to ensure the Gravity would not experience such problems.

Lucid can fairly put forward excuses and expect forbearance for difficulties in nailing things down in the many arenas in which they are breaking new technology ground. But key fobs? Give me a break.

Fair point, but let’s not forget not all Gravity or Air owners for that matter are on this forum. These spaces tend to skew negative since people usually post when something goes wrong, not when everything works fine.

We can agree to disagree, but drawing broad conclusions from a small, self-selecting group isn’t the full picture.

 

[hmp10]

Fair point, but let’s not forget not all Gravity or Air owners for that matter are on this forum. These spaces tend to skew negative since people usually post when something goes wrong, not when everything works fine.

We can agree to disagree, but drawing broad conclusions from a small, self-selecting group isn’t the full picture.

I think we can fairly say that Gravity delivery numbers were also very small at the point when several owners were already raising concerns about the fob on this forum. Yes, it is a small, self-selecting group. But the larger universe of Gravity owners when these posts emerged several weeks ago was also very small. And still is.

Also, don't forget that many owners were only given one fob at delivery instead of the intended two, as well as some reports of only one key card being issued, too . . . indicating something else odd going on with these fobs and cards. In my over half a century of buying cars, I have never received only one key or one fob to a car.

 

[borski]

I think we can fairly say that Gravity delivery numbers were also very small at the point when several owners were already raising concerns about the fob on this forum. Yes, it is a small, self-selecting group. But the larger universe of Gravity owners when these posts emerged several weeks ago was also very small. And still is.

Also, don't forget that many owners were only given one fob at delivery instead of the intended two, as well as some reports of only one key card being issued, too . . . indicating something else odd going on with these fobs and cards. In my over half a century of buying cars, I have never received only one key or one fob to a car.

We got both cards and only one fob, so it hasn’t been consistent. I don’t suspect there’s any issue other than they are waiting on orders of fobs and cards.

 

[bryway]

At least the ghost is there in only some light conditions. The blue oval never disappears, no matter lighting conditions, no matter whether the HUD is on or off, no matter whether I'm wearing polarized or non-polarized sunglasses or none at all.

I have to think it's due to a defect in our HUD. I simply can't believe Lucid would not have noticed and dealt with this during development of the HUD feature if it were present in all units.

I’m seeing a blue (horizontally oriented) oval as well. I try ignoring it by consciously adjusting my focus, but my gaze is invariably drawn back to the oval Gonna take some getting used to.

 

[prgarg]

I’m seeing a blue (horizontally oriented) oval as well. I try ignoring it by consciously adjusting my focus, but my gaze is invariably drawn back to the oval Gonna take some getting used to.

I remember during the test drives in May they were covering the HUD with a black cloth... they were probably trying to avoid drivers seeing this...

 

[Bunnylebowski]

Exactly. If they know one or the other don't work, then why would you give it to customers? This is one issue that should be addressed and solved within a months time, once it appears more than a few cars. This issue is scary. What if there were someone stalking you in a dark parking lot? You move quickly to your car to get in, and you can't? No escape? No way to get out of a real dicey situation? This is a lawsuit waiting to happen, as this is a scenario that is very likely to happen at some point. You've got to be able to get in a vehicle in seconds and also to be able to drive away, in seconds.....NOT minutes.

Drop the lawsuit talk, it’s useless. Any mishap in any car can turn into a lawsuit. This thread is for issues, their prevalence, and possible solutions.

 

[bryway]

Yes, I tried a steering wheel reset and also letting it sleep for a while, but this error still persists, unfortunately.

Great. Now I have one more thing to worry about

I also had more time with the car in the last 48 hrs. Admittedly I didn't do any looking around when I picked up the car. They literally hooked up my phone and I left.

This I assume is this misalignment in the rear spoiler.
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There are other small trim misalignments too. Honestly no big deal. The black wheel arch trim in the driver side rear sags slightly relative to the black trim piece on the driver side rear door. You can push it up by hand to match it but it doesn't stay.

The trim on the rear windows, just above the body panel, seemingly steps up relative to the same piece from the front door all the way back. This is the same on both sides of the car even though the door to body panel alignment seems fine. Not sure if this is intentional or not.

There is a gap here between the seal and the metal panel, not sure if this will be an issue for water. Will ask mobile about it when they address the frunk alignment issue

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There is a scuff mark, difficult to see here on the black panel between the gaps. If the image top is north, look at the X and think North East.

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Finally our driver side passenger door requires and higher than avg amount of force to close. Likely another alignment issue.


Honestly none of these a huge issues. I'm being picky here. It doesn't take away from the enjoyment of the car. I really look forward to driving it every time.

The alignment of the center portion of the spoiler is pretty consistently lower than the flanking spoiler sections on the early deliveries in this thread, so methinks it’s by design. Here’s mine (images showing left and right ends of spoiler meeting respective corner pieces):

 

[Bunnylebowski]

Pet mode not working is not a big issue? This one feature alone is why my family is interested in this vehicle.

Are you able to turn on the climate via the app? Yes you are. The Air didn’t have a pet mode for 2 years. This is how owners didn’t kill their pets, by turning it on via the app. As long as you tell people “this feature isn’t working yet, but we will get it to you, for now don’t try to use it” is a reasonable way to handle it. Or should they just not deliver anyone any cars? Then people will go complain in the Gravity delivery tracker thread about how Lucid sucks for not delivering cars.

 

[bryway]

The only V3 limitation is that at Tesla Supercharger stations with both V2 and V3 at the station, Tesla will not allow any 3rd party at the station at all, despite the fact that the V3s should theoretically be working. I think this is the main sticking point that's going to catch people up

That perfectly describes the Kettleman City supercharger (the one wit’s the Tesla lounge) off Interstate 5 here in California). The majority of the stalls are V2 150’s, but there’s also a row of V3 250’s. Regardless, that spot is off limits to non-Teslas.

 

[NoseyReporter]

Great. Now I have one more thing to worry about

The alignment of the center portion of the spoiler is pretty consistently lower than the flanking spoiler sections on the early deliveries in this thread, so methinks it’s by design. Here’s mine (images showing left and right ends of spoiler meeting respective corner pieces):

View attachment 31100View attachment 31101

I'm actually referring to that same piece but much further back where it meets the rear glass. You can see in my photos the driver side is flush but the passenger side it raise.

 

[hmp10]

I’m seeing a blue (horizontally oriented) oval as well. I try ignoring it by consciously adjusting my focus, but my gaze is invariably drawn back to the oval Gonna take some getting used to.

I think I found the source of that blue oval that you and some others are seeing in the windshield above the HUD screen.

I was on a step stool cleaning the windshield and saw a bubble in the HUD screen under where the blue oval floats. I think the screen is supposed to have a flat curvature across its width along the windshield. But on the left side of our screen (near the A pillar) there is a bubble that breaks the curvature line. It's not in a protective film but in what appears to be the plastic HUD screen itself. I frankly cannot conceive how such a defect could have made it through inspection either by the HUD unit supplier or by Lucid. Depending on how many units are affected, this is going to put something of a burden on the service department time- and cost-wise.

And, given that HUD units still seem to be in short supply, it will likely not be a quick fix for those of us with this blue oval in our line of sight.