Lucid will not offer heads-up display on Gravity GT (for now)

[borski]

FWIW, the HUD in the showroom car at Valley Fair works and looks great. Can’t use because I’m not driving, but positioning and placement looks amazing. It’s painted way ahead of me, not *on* the glass.

 

[Sam6062]

Part of the reason the DE hasn't sold out yet is that it's a slightly rarer bird who wants what "Dream Edition" means when it comes to an SUV.

More horsepower on a sedan? Yes, please. In a 7-seater? I can't drive like a maniac with kids in the car, anyway. So meh?

There have been high performance SUVs on the market forever, of course. It's just even more niche than it would be for a sedan or sports coupe.

People are more likely to want more range in an SUV. Or more towing capacity. Something Lucid isn't really in a position to offer beyond what the GT can already do.

Ironically, a Dream Edition Range, which sold poorly for Air, would have been the much more popular package for Gravity, I think. But they likely couldn't add that range without taking away some interior space. I wonder how many would take that tradeoff?

What if Dream Edition Gravity had been a 5-seat only option, with the extra floor space under where the last row would be stored sacrificed for more battery? Would that have been more attractive, I wonder?

I'd say at this point the Gravity DE is demonstrating a Sapphire Gravity is out of the question.

Midsize Sapphire? Much more likely.

Great Points.

 

[hmp10]

They wouldn't need to sacrifice the sub-trunk, eliminating the 3rd row would free up its footwell for more batteries. And putting the batteries in that footwell space would have better weight balance than putting them in the sub-trunk space.

I don’t think safety concerns would permit battery modules behind the rear axle.

 

[NoseyReporter]

The HUD is going to kick ass, I'm so convinced of it. It is why I absolutely have to have it on my Gravity.

 

[Shane_SLC]

Lucid should NEVER send out a notification this significant without running it by Twork first.

I suspected it wasn’t his work.

Yeah, yet another unfortunate learning opportunity for Lucid...

 

[sri]

Whether you like the answer or not, I appreciate Lucid being upfront and engaging their customers. If the heads-up display is really important to you, you’ll have to splurge for the Dream! Or wait.

I really appreciate his response. He was straight in the answer and no beating around the bush. I just posted here so that others know.

 

[Kevmark58]

Also, don’t expect Lucid to be very forthcoming on the real reasons for the HUD elimination on GGT. If they give people any hope that this is a temporary supply chain issue, it will keep some of the people considering jumping to DE to get HUD and also have a number of people delay their orders to wait for HUD to become available on GGTs early next year.

on the Reddit Lucid blog

 

[Kevmark58]

Asked ChatGPT

How about creating new version that excludes the removed feature, close the ordering of previous version, inform community that orders of new version will be delivered quicker
Response:

That’s a proactive and effective approach! Here's how it could work, step by step:

1. **Develop the New Version**: Create a version of the product without the removed feature. Highlight any enhancements or improvements to showcase its value, even without the excluded component.

2. **Close Ordering for the Previous Version**: Communicate to your customers that orders for the original version are no longer being accepted. Ensure this message is clear and aligns with the timeline for transitioning to the new version.

3. **Announce the Change to the Community**:
- **Transparency**: Explain the reasoning behind the update, emphasizing the benefits of the new version (e.g., quicker delivery, streamlined features).
- **Highlight Quick Delivery**: Appeal to customers eager to receive their orders faster by promoting the shorter delivery timelines for the new version.

4. **Offer Support to Existing Customers**: For those who ordered the original version, provide options such as:
- Seamless transition to the new version with faster delivery.
- Staying with their original order and estimated delivery timeline.
- Refunds or compensation if they feel impacted by the changes.

5. **Engage the Community with a Positive Spin**:
- Use messaging like, “We’re refining our offering to prioritize quicker delivery and streamlined features, ensuring you get the best experience sooner than ever!”
- Highlight any upgrades or reduced costs for the new version, if applicable, to make the change even more appealing.

By positioning this update as an opportunity for customers to receive an enhanced product faster, you can turn potential dissatisfaction into excitement. Would you like help crafting a specific announcement or customer outreach plan?

Now that is a real customer centric approach and response. Love it.

 

[Kevmark58]

I would wait, I’m sure in a year or two it will be available for the GT

I'm hoping months as I can't stay with the EV I have, mostly due to range issues. Baby battery and all.

 

[Disco Marathon]

Do you think we’ll be able to take delivery of a GGT now without the HUD, but then add it for a fee later when Lucid straightens out its supply chain issues?

 

[hydbob]

Do you think we’ll be able to take delivery of a GGT now without the HUD, but then add it for a fee later when Lucid straightens out its supply chain issues?

Nick said most likely no

 

[Penguin]

What would be sweet is for them to allow us to wait to take delivery of an ordered GGT until the HUDs are again available for them.

 

[DeaneG]

What would be sweet is for them to allow us to wait to take delivery of an ordered GGT until the HUDs are again available for them.

Call your sales advisor to ask.

 

[msaunders9430]

I contacted my SA and let them know my preference is to wait for the HUD, depending on the length of the wait.
I requested they let me know the wait time when available to them.
The SA responded "I have notated that you most likely want to hold off on proceeding with production until the package is available. I will keep you posted on any updates as I receive them".

Based on my understanding of how Lucid handles orders and production (with the help of ChatGPT) and considering the latest supply issue involving the HUD, I see six types of Gravity customers divided among two groups:

Two groups: 1) Current Lucid Air owners, and 2) non-Lucid Air owners

ChatGPT info:

Six customer types:

• 1a: current Lucid Air owner with GDE order
• 1b: current Lucid Air owner with GGT order and is ok with no HUD
• 1c: current Lucid Air owner with GGT order and prefers to wait until HUD is available
• 2a: non-Lucid Air owner with GDE order
• 2b: non Lucid Air owner witrh GGT order and is ok with no HUD
• 2c: non-Lucid Air owner with GGT orers and prefers to wait unti HUD is available

Group 1 customers are contacted first to verify their orders.
Customer type 1a easy to determine; no HUD-related question asked when contacted by SA for verfication of order and notification that production starting soon; await VIN.
Customer types 1b and 1c are determined based on their answer, when contacted by SA, to the question "Do you want to proceed with your GGT order w/o a HUD?".
If yes, customer is considered customer type 1b.
If no, customer is considered customer type 1c.

After the status of group 1 orders are determined, group 2 customers are contacted.
Customer type 2a easy to determine; no HUD-related question asked when contacted by SA for verfication of order and notification that production starting soon; await VIN.
Customer types 2b and 2c are determined based on their answer, when contacted by SA, to the question "Do you want to proceed with a GGT order w/o a HUD?".
If yes, customer is considered customer type 2b.
If no, customer is considered customer type 2c.

The timing of contact by the SA are determined by Lucid based on production line scheduling, the normal production factors, and the kicker, when the supply issue with the HUD is resolved.

Production and Delivery order (subject to change based on resolution of HUD supply issue):

• 1a
• 1b
• 2a (if the HUD supply issue is not resolved for customer type 1c)
• 2b (if the HUD supply issue is not resolved for customer type 1c)
• 1c
• 2c

As a group 2 customer with a GGT order, I have to decide if I want to be a 2b or 2c customer type.
Depends on the wait time and when the HUD supply issue is resolved, I could end up ahead of a 1c customer type or behind them.

Obviously all of this could be an oversimplification on my part.

 

[msaunders9430]

What would be sweet is for them to allow us to wait to take delivery of an ordered GGT until the HUDs are again available for them.

How would you take delivery if your GGT has only been ordered (online)?
If the HUD isn't available and you've indicated you want it, would your order be verified with the HUD not yet available?
No order verification, no production?
No production, no delivery?

Sounds like you would be a customer type 2c based on my post here.
I could be wrong.

 

[joec]

This might be a good time to remind people to read a thread before posting. A lot of repetition and talking in circles going on here at the moment.