Too bad. She had no clue how to use the manual door release. Doors will be impossible to open until the vehicle fills with water. If the window controls aren't working, then wait for the vehicle to fill, them open the door manually. She had enough time to make a call, but couldn't do a simple google search? Proves money doesn't buy brains. Plus, considering she had multiple false activations of the gear selector in the past, she should have either spent more time learning/practicing the features of her vehicle or simply gone to a traditional ICE with standard controls. I'm not defending Tesla's stupid screen based PRND, but many people don't spend time to learn. RIP
For those that are unaware, on the Air, you need to double pull the door release and on the 2nd pull, pull hard to utilize the manual open feature.