Finally, someone who has a reference point.A few weeks ago, I was able to test the audio in a Touring which has the hardware for Surreal Sound Pro but without the subscription to premium. Which should sound like a regular Surreal Sound car.... And it sounded amazing. Hopped back into my car and it sounded like garbage, I would expect the base Surreal Sound in Touring to sound the same in the Pure, but that's not the case.
Just yesterday, my wife started playing a song on her iPhone before pairing it with the Bluetooth of my car. It actually sounded worse when connected to the car than when playing on the iPhone speakers :'(
I have a service appointment on Thursday, I will try to get them to look (or listen) at it and tell me why my sound system sounds surreally bad
Definitely seems like some folks are getting cars with a sound system that is malfunctioning in some way. Keep us posted on what the service folks say.