Warranty expiration imminent

[msaunders9430]

Also, my main reason for considering an extended warranty would be to cover extreme, unplanned repair costs, not maintenance costs.
I ask myself would is "extreme"; maybe $5-7k. Maybe higher.
An extreme cost should be rare if ever. If more frequent, ... . Not sure I'd keep paying.

 

[Halodde]

Well, I have not done anything yet. And I'm at 52k. Because, of course, you guys are correct in that the high-priced components are still covered. So, I'm rolling the dice a bit. But at the rate I'm going, I'll be done with the 100k warranty before 2027 lol

 

[chinesejpl]

Is there a word whether lucid will offer extended warranty that can be purchased separately before the standard warranty ends? My car has been to the sc at least 15x so I'm concerned about keeping it without warranty

 

[Halodde]

Is there a word whether lucid will offer extended warranty that can be purchased separately before the standard warranty ends? My car has been to the sc at least 15x so I'm concerned about keeping it without warranty

I was told by a CS manager that they are working on it. No ETA

 

[Snafu]

I brought my car in for the 48K service, and aside from correcting the A Pillar speaker distortion, it was a typical service - with checks, tire rotation and alignment, replacing batteries and filters, etc. I'm now over 50K miles and my plan is just a slush fund for repairs as needed, with the hopes that Lucid will make sure to keep the early adopters' cars in line with the newer models. I plan to keep this car for the duration UNLESS the mid-size comes out in a couple years and has the drive quality of my current GT. I wouldn't mind a slightly smaller vehicle, but I'm still very satisfied with what I have.

 

[hourglass]

the car is out of warranty and the vehicle is refusing to update OTA.
SC wants the car in and "there is a possibility that components may need to be replaced for the new software. It is a possibility of the modules and cameras will need to be replaced."
will schedule the service and see how that goes, if its similar to traditional dealerships I am expecting 1 hr labor for diagnostics and either a bill for the hours they spent updating the vehicle(probably multiple hours) or a giant bill to replace all components unreachable, or both.
Seeing that some cars had to have cameras and TCU replaced, I am not very optimistic

 

[Steveinarizona]

I brought my car in for the 48K service, and aside from correcting the A Pillar speaker distortion, it was a typical service - with checks, tire rotation and alignment, replacing batteries and filters, etc. I'm now over 50K miles and my plan is just a slush fund for repairs as needed, with the hopes that Lucid will make sure to keep the early adopters' cars in line with the newer models. I plan to keep this car for the duration UNLESS the mid-size comes out in a couple years and has the drive quality of my current GT. I wouldn't mind a slightly smaller vehicle, but I'm still very satisfied with what I have.

It would be great if Lucid did keep the early adopters cars in line with the newer models but I wouldn't hold my breathe. Car companies limit this capability to encourage users to periodically upgrade. Fixes...yes.

I am with you on the smaller vehicle. In the words of Audrey Hepburn "wouldn't it be Loverly" if they would equip the smaller vehicle in the same way (or at least offer such an equipped vehicle as an option) as the full sized Air, Most of the competition require one to go up in size to get more features; if Lucid offered that option on the smaller vehicle, it would be competing in a much smaller cohort.

 

[Cosmo Cruz]

However, I do not like the industry trend of over-relying on powered technology in order to access a dead battery instead of just a backup mechanical key with no need for power.

In first week of ownership I had an intermittent failure that was traced to a defective module.
It was behind the glovebox.
You could not open the glovebox without the pilot screen, which was out, because of the defective module.
Catch 22.

 

[Halodde]

the car is out of warranty and the vehicle is refusing to update OTA.
SC wants the car in and "there is a possibility that components may need to be replaced for the new software. It is a possibility of the modules and cameras will need to be replaced."
will schedule the service and see how that goes, if its similar to traditional dealerships I am expecting 1 hr labor for diagnostics and either a bill for the hours they spent updating the vehicle(probably multiple hours) or a giant bill to replace all components unreachable, or both.
Seeing that some cars had to have cameras and TCU replaced, I am not very optimistic

Please keep us posted on this. As far as I know, your vehicle is the first one to require service out of warranty.

 

[hmp10]

the car is out of warranty and the vehicle is refusing to update OTA.
SC wants the car in and "there is a possibility that components may need to be replaced for the new software. It is a possibility of the modules and cameras will need to be replaced."
will schedule the service and see how that goes, if its similar to traditional dealerships I am expecting 1 hr labor for diagnostics and either a bill for the hours they spent updating the vehicle(probably multiple hours) or a giant bill to replace all components unreachable, or both.
Seeing that some cars had to have cameras and TCU replaced, I am not very optimistic

Wow. You must really be racking up the miles on your Air.

 

[hmp10]

I was told by a CS manager that they are working on it. No ETA

I really hope that materializes. Cars are the only products for which I've ever bought extended warranties, and I'm very nervous about keeping our early-production Air beyond the base warranty period.

I hope Lucid doesn't play the kind of footsie Tesla does with its extended warranty, which they offer but make very tricky to purchase. If you want the tedious story, read on . . . .


In 2021, I wanted to trade in my 2015 Model S (on which I had a Tesla extended warranty) for a Model S Plaid for my partner. The 2015 was titled to me, and the sales rep at the local Tesla Store said the easiest way for him to do the trade was to purchase the Plaid under my Tesla account but have the car titled in my partner's name. While we were doing the paperwork I asked to purchase an extended warranty. He said they were sold only at Service Centers and that I could purchase it there when we took delivery on the car.

When we were taking delivery, I asked to purchase the extended warranty. The service rep began typing the order into his computer, paused a few seconds, and looked up to tell us it wasn't available. I asked why, and he said the car was purchased under my account but titled to someone else. I explained that it was purchased under my account only because the sales rep said the paperwork at his end would be easier if we managed the trade-in that way. He said he could nevertheless not sell us the extended warranty.

I went back to the Tesla Store to try to straighten the situation out. The sales rep called Tesla to see if he could resolve the situation but could not get anyone on the phone. So he wrote an email to Tesla and said he would get back to me with a response. After not hearing from him for several days, I went back to the store to see what was up. He said no one at Tesla HQ had answered his email.

We've tried twice since to purchase the extended warranty, but Tesla still won't sell it to us.

It's just one of the growing list of reasons I will never buy another Tesla.

 

[Tâm]

I really hope that materializes. Cars are the only products for which I've ever bought extended warranties, and I'm very nervous about keeping our early-production Air beyond the base warranty period.

I hope Lucid doesn't play the kind of footsie Tesla does with its extended warranty, which they offer but make very tricky to purchase. If you want the tedious story, read on . . . .


In 2021, I wanted to trade in my 2015 Model S (on which I had a Tesla extended warranty) for a Model S Plaid for my partner. The 2015 was titled to me, and the sales rep at the local Tesla Store said the easiest way for him to do the trade was to purchase the Plaid under my Tesla account but have the car titled in my partner's name. While we were doing the paperwork I asked to purchase an extended warranty. He said they were sold only at Service Centers and that I could purchase it there when we took delivery on the car.

When we were taking delivery, I asked to purchase the extended warranty. The service rep began typing the order into his computer, paused a few seconds, and looked up to tell us it wasn't available. I asked why, and he said the car was purchased under my account but titled to someone else. I explained that it was purchased under my account only because the sales rep said the paperwork at his end would be easier if we managed the trade-in that way. He said he could nevertheless not sell us the extended warranty.

I went back to the Tesla Store to try to straighten the situation out. The sales rep called Tesla to see if he could resolve the situation but could not get anyone on the phone. So he wrote an email to Tesla and said he would get back to me with a response. After not hearing from him for several days, I went back to the store to see what was up. He said no one at Tesla HQ had answered his email.

We've tried twice since to purchase the extended warranty, but Tesla still won't sell it to us.

It's just one of the growing list of reasons I will never buy another Tesla.

The car in your account is legally not yours because the title belongs to your partner.

Since you don't legally own that car, there are certain menus that are not available to non-owners, including yourself, for buying an extended warranty for that car.

It sounds like your partner should create a different account and take ownership of that car in that different account to open up other menus, such as buying the extended warranty.

Nevertheless, misinformation is often practiced by the profession of salespeople. They can verbally promise lots of things but they don't provide any written contracts to backup their claims.

 

[Tâm]

In first week of ownership I had an intermittent failure that was traced to a defective module.
It was behind the glovebox.
You could not open the glovebox without the pilot screen, which was out, because of the defective module.
Catch 22.

Good point. I usually keep my car's paperwork there but since now you mentioned the electronic failure, I won't keep anything important there anymore.

 

[hmp10]

The car in your account is legally not yours because the title belongs to your partner.

Since you don't legally own that car, there are certain menus that are not available to non-owners, including yourself, for buying an extended warranty for that car.

It sounds like your partner should create a different account and take ownership of that car in that different account to open up other menus, such as buying the extended warranty.

Nevertheless, misinformation is often practiced by the profession of salespeople. They can verbally promise lots of things but they don't provide any written contracts to backup their claims.

My partner does have a Tesla account in his own name with the car on it. The sales rep who sold us the car set it up the day we were in the store to purchase the car. Tesla still won't sell him the extended warranty, saying the car was purchased under another account. I've tried to explain until I'm blue in the face that the purchase transaction was done under my account only because the Tesla sales rep said it was easier for him to manage the trade-in that way. When I asked the sales rep about an extended warranty, he told me I could get one but that I had to get it from a Service Center.

Aside from what menus are available, there is still the issue that neither we nor the sales rep can get a human at Tesla on the phone or to answer an email about how to do this outside the account menus. It's a complete shit show.

 

[Halodde]

I really hope that materializes. Cars are the only products for which I've ever bought extended warranties, and I'm very nervous about keeping our early-production Air beyond the base warranty period.

I hope Lucid doesn't play the kind of footsie Tesla does with its extended warranty, which they offer but make very tricky to purchase. If you want the tedious story, read on . . . .


In 2021, I wanted to trade in my 2015 Model S (on which I had a Tesla extended warranty) for a Model S Plaid for my partner. The 2015 was titled to me, and the sales rep at the local Tesla Store said the easiest way for him to do the trade was to purchase the Plaid under my Tesla account but have the car titled in my partner's name. While we were doing the paperwork I asked to purchase an extended warranty. He said they were sold only at Service Centers and that I could purchase it there when we took delivery on the car.

When we were taking delivery, I asked to purchase the extended warranty. The service rep began typing the order into his computer, paused a few seconds, and looked up to tell us it wasn't available. I asked why, and he said the car was purchased under my account but titled to someone else. I explained that it was purchased under my account only because the sales rep said the paperwork at his end would be easier if we managed the trade-in that way. He said he could nevertheless not sell us the extended warranty.

I went back to the Tesla Store to try to straighten the situation out. The sales rep called Tesla to see if he could resolve the situation but could not get anyone on the phone. So he wrote an email to Tesla and said he would get back to me with a response. After not hearing from him for several days, I went back to the store to see what was up. He said no one at Tesla HQ had answered his email.

We've tried twice since to purchase the extended warranty, but Tesla still won't sell it to us.

It's just one of the growing list of reasons I will never buy another Tesla.

I was hoping it would be available before I crossed the 50k threshold but no luck for me on that

 

[msaunders9430]

I really hope that materializes. Cars are the only products for which I've ever bought extended warranties, and I'm very nervous about keeping our early-production Air beyond the base warranty period.

I hope Lucid doesn't play the kind of footsie Tesla does with its extended warranty, which they offer but make very tricky to purchase. If you want the tedious story, read on . . . .


In 2021, I wanted to trade in my 2015 Model S (on which I had a Tesla extended warranty) for a Model S Plaid for my partner. The 2015 was titled to me, and the sales rep at the local Tesla Store said the easiest way for him to do the trade was to purchase the Plaid under my Tesla account but have the car titled in my partner's name. While we were doing the paperwork I asked to purchase an extended warranty. He said they were sold only at Service Centers and that I could purchase it there when we took delivery on the car.

When we were taking delivery, I asked to purchase the extended warranty. The service rep began typing the order into his computer, paused a few seconds, and looked up to tell us it wasn't available. I asked why, and he said the car was purchased under my account but titled to someone else. I explained that it was purchased under my account only because the sales rep said the paperwork at his end would be easier if we managed the trade-in that way. He said he could nevertheless not sell us the extended warranty.

I went back to the Tesla Store to try to straighten the situation out. The sales rep called Tesla to see if he could resolve the situation but could not get anyone on the phone. So he wrote an email to Tesla and said he would get back to me with a response. After not hearing from him for several days, I went back to the store to see what was up. He said no one at Tesla HQ had answered his email.

We've tried twice since to purchase the extended warranty, but Tesla still won't sell it to us.

It's just one of the growing list of reasons I will never buy another Tesla.

@hmp10 what makes you nervous about keeping your Air beyond the base warranty period?

You've owned a ton of cars:
(Miata, an RX7 Turbo, three Audi R8s, a Corvette, an Audi S6, a Mercedes SL55AMG, a Mercedes McLaren SLR, a Lucid Air Dream Performance)

If you're nervous ...

Or is it just your ownership strategy to not keep cars long beyond warranty periods?

 

[msaunders9430]

@hmp10 what makes you nervous about keeping your Air beyond the base warranty period?

You've owned a ton of cars:
(Miata, an RX7 Turbo, three Audi R8s, a Corvette, an Audi S6, a Mercedes SL55AMG, a Mercedes McLaren SLR, a Lucid Air Dream Performance)

If you're nervous ...

Or is it just your ownership strategy to not keep cars long beyond warranty periods?

And if I'm being nosey, say it.
You've owned a bunch, so I kinda value your opinion.

 

[hmp10]

@hmp10 what makes you nervous about keeping your Air beyond the base warranty period?

You've owned a ton of cars:
(Miata, an RX7 Turbo, three Audi R8s, a Corvette, an Audi S6, a Mercedes SL55AMG, a Mercedes McLaren SLR, a Lucid Air Dream Performance)

If you're nervous ...

Or is it just your ownership strategy to not keep cars long beyond warranty periods?

It depends a bit on the car. I always kept the German cars under extended warranty when available because of the expense of parts and service for them and the fact that the warranties were transferable to subsequent owners. For example, with the repair history of the MB SL55 AMG, the only way I was able to sell it was by providing proof to the buyer that it had a transferable extended warranty.

With the Air, the worry aside from repair cost is that there are no service centers on our side of the state. The car has had to be trucked to the east coast several times for service, and Lucid has made the arrangements and borne that cost. Once out of warranty, were the car not drivable to a service center, I would have arrange and pay for transport on top of the cost of repair, plus either pay for return transport of have someone drive me across the state to pick the car up. I'm not sure I want the hassle.

 

[msaunders9430]

It depends a bit on the car. I always kept the German cars under extended warranty when available because of the expense of parts and service for them and the fact that the warranties were transferable to subsequent owners. For example, with the repair history of the MB SL55 AMG, the only way I was able to sell it was by providing proof to the buyer that it had a transferable extended warranty.

With the Air, the worry aside from repair cost is that there are no service centers on our side of the state. The car has had to be trucked to the east coast several times for service, and Lucid has made the arrangements and borne that cost. Once out of warranty, were the car not drivable to a service center, I would have arrange and pay for transport on top of the cost of repair, plus either pay for return transport of have someone drive me across the state to pick the car up. I'm not sure I want the hassle.

Got it.
Thanks.

 

[hourglass]

the car is out of warranty and the vehicle is refusing to update OTA.
SC wants the car in and "there is a possibility that components may need to be replaced for the new software. It is a possibility of the modules and cameras will need to be replaced."
will schedule the service and see how that goes, if its similar to traditional dealerships I am expecting 1 hr labor for diagnostics and either a bill for the hours they spent updating the vehicle(probably multiple hours) or a giant bill to replace all components unreachable, or both.
Seeing that some cars had to have cameras and TCU replaced, I am not very optimistic

Okay got a reply from lucid finally. They said the access module needs to be replaced for sure and that itself is 10K+ in cost and one week of service time. After that it's possible other modules and cameras may need to be replaced as well and who knows how much those would cost....... Asked about whether they would consider good willing it since in my opinion I shouldn't pay for Lucid QA which allows update on incompatible hardware at minimum and it seems to me that its a little deceiving to promise future capability that the hardware could never achieve. The answer was since it's above the threshold, no goodwill

So now I have two options: pay the 10K+ bill for lane centering and future OTA or be stuck on 2.3.10 forever..... Btw Tesla's FSD only costs 8K...