Upcoming Lucid Cloud Update -- July 8 @ 10 pm PDT (Air and Gravity owners)

[marqie]

Attention, Air and Gravity owners (North America only).

We are planning an important update to the Lucid cloud at 10:00 pm PDT on July 8, 2025. The Lucid cloud infrastructure enables core services for connected functions for your vehicle. The update is expected to take less than an hour but could potentially last up to 5 hours.

During the update, you can still use your vehicle, but certain cloud-enabled vehicle features will not work:

• Lucid mobile app: The Lucid mobile app will be unable to communicate with your vehicle. Car controls, remote climate, and other mobile app interactions will be disabled.
• Scheduled Charging: Any charging sessions scheduled during this time will not begin until after the cloud update is completed. If a charging session is already in progress, it will continue during the cloud update.
• Driver profiles: If you log out of your driver profile, you will be unable to log back in until the update is complete. You can use the Guest profile in the meantime.
• Electrify America: You will not experience any disruption to the plug-and-charge service during the cloud update.

If you anticipate needing to use your vehicle during the update window, here’s how you can prepare:

• Use your key fob: If you use your phone as your primary method for unlocking and locking your vehicle, bring your key fob in case your phone does not work during this time.
• Plan to charge at another time: Start charging before the cloud update begins to ensure you have the desired range when needed.

Cloud feature functionality will return to normal as soon as the update is complete.

If you have any questions or concerns, contact Lucid Customer Care at [email protected] or (888) 995-8243.

 

[SaratogaLefty]

Marqie,
Thank you for the heads up.

 

[Sid432]

Thank you for the heads up...

 

[MSH2]

Any word on what this will do? Mike

 

[Worldwide Beagle]

In the words of our ineffable guru, @Bobby , it will make the cloud make the Lucid cloud more ROBUST.

 

[L-Dude]

Any word on what this will do? Mike

It might be interesting to see what comes out of this.

 

[thyname]

it will make the cloud make the Lucid cloud more ROBUST

It will make Lucid great again

 

[Bobby]

It might be interesting to see what comes out of this.

Probably nothing consumer-facing.

 

[MSH2]

Why isn’t Lucid telling us why they are doing this and what it will do. Mike

 

[borski]

Why isn’t Lucid telling us why they are doing this and what it will do. Mike

It will take the servers down for a few hours while they upgrade some software.

Not all upgrades are consumer facing. There is nothing to tell you except it’ll “improve robustness.”

 

[L-Dude]

Could possibly provide more bandwidth for when Lucid rolls out OTAs. Wild-assed guess on my part.

 

[HC_79]

Why isn’t Lucid telling us why they are doing this and what it will do. Mike

Probably because it’s none of our business. All we need to know is exactly what they’ve told us.

We do this stuff at my work all the time. We notify the user the services it’s impacting not the ins and outs of what we’re doing because to be frank, most people wouldn’t give a damn or even understand.

 

[Worldwide Beagle]

Probably because it’s none of our business. All we need to know is exactly what they’ve told us.

We do this stuff at my work all the time. We notify the user the services it’s impacting not the ins and outs of what we’re doing because to be frank, most people wouldn’t give a damn or even understand.

I knew there was a reason your are my hero. So much kinder than a litigator. But none of us will ever be as kind as @DeaneG

 

[Pragmatic]

I got an e-mail from Lucid detailing the planned outage sometime earlier this week. Read it and threw it away.

 

[L-Dude]

I got an e-mail from Lucid detailing the planned outage sometime earlier this week. Read it and threw it away.

The name checks out

 

[fadooly]

The reason could be anything
System update
Cybersecurity upgrade
Upgrading servers or replacing server
Switching data center vendors
Upgrading core switches

So many things none of them could of interest to end user

 

[CongBroChill17]

Hoping this robustness update is paving the way for the Apple digital key implementation lol

 

[Bobby]

Hoping this robustness update is paving the way for the Apple digital key implementation lol

Perhaps on Gravity. Air does not have the hardware.

 

[Cosmo Cruz]

have the fob with you = your phone might not
keep a healthy charge on before update starts