- Joined
- May 2, 2024
- Messages
- 18
- Reaction score
- 12
- Cars
- Lucid Air Touring
Dear Lucidians,
My mobile app is almost entirely unresponsive, except for the keyless entry, which is hit or miss. I've tried all basic troubleshooting steps and contacted customer support, but received an unsatisfactory response stating that the issue cannot be fixed. I'm using an iPhone 14 Pro with iOS 17.5. Not being able to use the mobile app and having to carry around the keyfob is frustrating. I'm seeking advice and troubleshooting tips from fellow Lucidians!
On a positive note, the drive and comfort of the car are unmatched, and I'm truly enjoying everything about it.
Email from CC
Piot Panel -> Data Sharing ->Turned On
Unresponsive App Screenshot
My mobile app is almost entirely unresponsive, except for the keyless entry, which is hit or miss. I've tried all basic troubleshooting steps and contacted customer support, but received an unsatisfactory response stating that the issue cannot be fixed. I'm using an iPhone 14 Pro with iOS 17.5. Not being able to use the mobile app and having to carry around the keyfob is frustrating. I'm seeking advice and troubleshooting tips from fellow Lucidians!
On a positive note, the drive and comfort of the car are unmatched, and I'm truly enjoying everything about it.
Email from CC
Piot Panel -> Data Sharing ->Turned On
Unresponsive App Screenshot