Unable to engage drive or reverse

This happened to me today! Received the 2.0.50 update this morning and drove the car fine. Then in the afternoon, the car would not go into reverse or drive. Reset the car and nothing has worked. Customer care is now coming to tow the car. :(
 
So last night for the first time I forgot to put the fob in thefaraday bag. It was non responsive with dead battery in morning. Lasted maybe a month and I was away for two weeks with car garaged .. Pain in the butt and reportedly unfixable. They need a new fob manufacturer
 
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