Yesterday, I noticed that when I walked by the car, it didn't unlock as usual. So I made a point of walking up to it to unlock it, but it didn't work. Reached for the keyfob and pressed it: nothing. This led down to a rabbit hole, learning that the only way I could lock/unlock the car was via the mobile app (hit unlock on the screen) Fobs don't work (not even when touching the B pillar - yes, put in fresh batteries), and keycards don't work either. Consistent with this finding is that I can't unlock it by pushing on the door handle either. Reported to service, waiting in the scheduling call.
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The mobile key, keyfob, and keycards stopped working at the same time
- Thread starter kismalac
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Is the car out of (12V) battery?
Not that I can tell - when I unlock it works as it should.
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Or, is your car computer dead? Maybe you can't tell because you can't get into your car. That's my nightmare scenario!
I can get into the car by unlocking it via the mobile app. Once I'm in, it works normally. It is if - somehow - all NFC/BT sensing capability (for this purpose) would've disappeared. But BT audio works, last night when I was on the call with Lucid the car picked up the connection and BT audio got restored after the hard reset, too.
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So, you 12V battery is good, the car computer seems good, but FOB, Mobile key, and valet key don't work. You got entry by using the App. Did I get that right?
That is correct (to be precise: I see no signs of the 12V battery being on the fritz but didn't measure voltage or anything like that)
You'll probably need a new CCC module.
They do. I would try to reinstall both, but now I am too scared to lose access altogether
Mobile service is scheduled for next Monday - I'll let you know the verdict..
