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The Long Goodbye

prgarg said:
When all of this is done, Lucid will have to rename the Arizona factory to "The hmp10 AMP" in your honor, nobody has done more for them than you have.
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If they truly dial in @hmp10 's cars it will be a significant milestone and accomplishment they should celebrate:)
 
9.81ms2 said:
How frequently do you change the fob battery?
My experience has been first month of new battery I am not waiting on handles to present doors lock when walking away. Week 5 and 6 handles slower to present, I start using key card or phone to unlock. On walk away, doors sometimes fail to lock. I put in new battery 3.25 , old battery that I replaced reports 2.95 charge.
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Once, and only once my car would not shift into drive so I took out the fob battery for 10sec and put it right back in and drove off. Hasn't happened since.

Last week I finally got curious and took the battery out to check the voltage and found it low so I replaced it but that was the only time so far
 
hwy17er said:
Once, and only once my car would not shift into drive so I took out the fob battery for 10sec and put it right back in and drove off. Hasn't happened since.

Last week I finally got curious and took the battery out to check the voltage and found it low so I replaced it but that was the only time so far
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I change mine about every 6-8 weeks and yes, it does make a difference in a) how responsive handles are and b) whether they all present. YMMV
 
Ron_Burgundy said:
I change mine about every 6-8 weeks and yes, it does make a difference in a) how responsive handles are and b) whether they all present. YMMV
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I recall Emad said in an interview around 3.4 or so they modified the fob firmware to extend battery life. It was ranging when in the car, so obviously that was unnecessary.
 
drb3333 said:
I recall Emad said in an interview around 3.4 or so they modified the fob firmware to extend battery life. It was ranging when in the car, so obviously that was unnecessary.
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That’s true. There was a fob update that helped, but it still eats batteries. This is especially pronounced because our Rivian and Tesla use PaaK.

They just need to get rid of the fob.

I have to find the bugs thread again as, unfortunately, my list is growing as it’s wont to do the further we get from the prior update.
 
Ron_Burgundy said:
That’s true. There was a fob update that helped, but it still eats batteries. This is especially pronounced because our Rivian and Tesla use PaaK.

They just need to get rid of the fob.

I have to find the bugs thread again as, unfortunately, my list is growing as it’s wont to do the further we get from the prior update.
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Even with other cars that use PaaK, fob battery life is measured in years, not months. There is something massively wrong with the whole fob infrastructure.
 
Exxxviii said:
Even with other cars that use PaaK, fob battery life is measured in years, not months. There is something massively wrong with the whole fob infrastructure.
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Since I started keeping my fob in a faraday pouch, I am getting 4-6 months of battery life, previously the battery was dying in a month or so. But agree, there is a problem and batteries have lasted years in fobs for other vehicles.
 
hmp10 said:
We're back in a window where the unlocking/locking issues with our newer Gravity have receded, as they do periodically.

Emad Dlala had earlier asked for current videos of the behavior when the audio pauses in both cars when any two of our Lucids are on the road at the same time. After watching them, he replied that he and his team were "at a loss" with the behavior. But yesterday he sent a message saying they had managed to duplicate the issue at their end, and he wanted me to run an experiment that involved switching sources in one car, skipping forward several songs, and then switching back to the original source. He said they saw the pausing by doing that and wanted to see if we saw the same. We did.

However, he added that, although he had been sending me a lot of questions about this, he was asking fewer questions about our other issues, as they have now identified a root cause for many of them and that resolution should be coming with the next two updates in late May and July.

From his mouth to God's ear.
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I know this has been a frustrating rollercoaster for you, but I want you to know I'm thankful that you're very methodical with your investigation and that you document your steps so well. I wish there were more people like you when they send feedback on projects/software
 
Need4Sleep said:
I know this has been a frustrating rollercoaster for you, but I want you to know I'm thankful that you're very methodical with your investigation and that you document your steps so well. I wish there were more people like you when they send feedback on projects/software
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That's basically what these threads are, I had a couple that have been considilated into one to track the issues, might serve as a good post mortem for Lucid to see where/how things went wrong since its kinda been all over the place with a service shuffle in the middle. Helps me, too, to feel like I have somewhere to update when things go wrong or right. I try to keep it even.
 
hmp10 said:
From the moment I was told about Lucid in 2016 I became intrigued. The Air prototype broke so many automotive molds at once, and the credentials of the engineering team were so impressive, that I began following everything I could find about the company. When reservations opened, I was near the head of the line for a Dream Edition. When the first pre-production Air hit the new Lucid showroom in Miami I was there for opening day, and seeing and sitting in that display car simply blew me away.

As soon as the Lucid stock moved out of the SPAC phase, I invested enthusiastically and continued to do so for some time – not because I didn’t know it was risky but because I wanted to support Lucid’s stated mission and the technology behind it.

In the decade since the first prototype was revealed I have followed the company assiduously and supported it by buying its products . . . a total of five Lucids, three of which are currently sitting in our garage: an Air Dream Edition Performance and two Gravity Dream Editions.

So where is my head today about this company?

Well, I have written off my stock investment. I’m not angry about that, as I’m a big boy and understood the risk.

And I have reveled in the fun and comfort of driving Lucids on those days when they are mostly functioning as intended.

But the Gravities have finally broken me. They have the power, handling, style, room, comfort, and structural solidity that is – or should be – the hallmark of the brand. But they also have the more regrettable hallmark of woefully troublesome software.

The software improvements that eventually came to the Air and brought it up to acceptable standards of everyday reliability have sadly eluded the Gravity, and they don’t appear to be anywhere on the horizon.

We’re going to keep the three Lucids we have for a while yet, mostly because I have put close to $20,000 into each car for radar detection systems and PPF protection. And I will keep posting of our experiences with driving and servicing them as they unfold.

Beyond that, though, the exhaustion of dealing with unrelenting Gravity software glitches – even reaching to opening up the cars and starting a drive – has finally worn me down.

We will not be buying another Lucid product in our household as the Gravities have proved to be too erratic and unreliable for everyday transportation needs, and I'm not one for collecting Garage Queens.

It may soon be a moot point. If Lucid rolls out the Cosmos to the mass market with anything like the software problems of the Gravity, the company won’t be around to sell anything, anyway.
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I feel the exact same way - and also am watching my stock fade to nothing. My experience has been more brief. I had Teslas for the last 6 years, and would not have leased the Gravity GT if the Rivian R2 had come out in time for the end of my last lease. That was more of a size issue. The Gravity is just too big and heavy for me.

The Teslas had a level of convenience and reliability that the Gravity is far far away from. I think a lot of it is bad engineering design. I struggle to think of a good reason that I should have to count to 5 after I push the back hatch release before it starts to open. Or why the car cannot remember my settings after I lock the doors. Or why the phone key doesn't work like the fob (never had or needed a fob with the Teslas). These seem like they aren't bugs, but are byproducts of bad choices. I also can't figure out why most of this stuff could work on the Air, but not on the Gravity. And that's all before getting into the error warnings that tell me to schedule service every couple of days - and then they go away. As it stands, I will not be a repeat customer.
 
dbsb3233 said:
I'm not there yet, but I'm about at the point where I feel like it was a mistake to buy my Gravity. And obviously it was a mistake to but LCID stock. I'm not nearly as far underwater as some, as I only started buying last year. I've been accumulating on the way down (I'm averaged in at $13.50). But it's adding up (500 shares at a time). I knew it was a swing at a home run though. Money I could afford to lose.

But my $108k car is a different matter. It was supposed to be my ultimate car. My last car purchase (I'm 67yo). Most luxury, most capable, best equipped. I know there's always some growing pains with a 1st year model from a new startup automaker. I still hold out some hope they'll get their act together. But I'm getting seriously concerned about their ability to (1) stay in business, and (2) properly support 2026 Gravitys. To survive, they have to get Cosmos and Earth right. I could see nearly all their focus and resources going to those now, leaving existing Gravity owners in the lurch. We'll get some crumbs along the way but I'm not expecting a serious effort to fix our many ongoing problems and annoyances. Just gonna be stuck with a lot of compromises, I'm afraid. I've lowered my expectations for improvements and fixes. ☹️
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I tend to agree...all true ".leaving existing Gravity owners in the lurch. We'll get some crumbs along the way....." but I hope they realize that customer support for existing customer is a must. It is true for Apple but more true if you buy such an expensive hardware/software car that has a lot of issues and service is terrible..... The problem is in so called paid "moderators" who show positivity and neglect the people who share real issues for the car. People know who they are.
 
AirBo said:
I tend to agree...all true ".leaving existing Gravity owners in the lurch. We'll get some crumbs along the way....." but I hope they realize that customer support for existing customer is a must. It is true for Apple but more true if you buy such an expensive hardware/software car that has a lot of issues and service is terrible..... The problem is in so called paid "moderators" who show positivity and neglect the people who share real issues for the car. People know who they are.
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We are sorry for neglecting you. I hope you find someone to help you with those feelings.

I’d jump into my bathtub of gold coins but it would hurt because porcelain is hard and I have no gold coins
 
AirBo said:
I tend to agree...all true ".leaving existing Gravity owners in the lurch. We'll get some crumbs along the way....." but I hope they realize that customer support for existing customer is a must. It is true for Apple but more true if you buy such an expensive hardware/software car that has a lot of issues and service is terrible..... The problem is in so called paid "moderators" who show positivity and neglect the people who share real issues for the car. People know who they are.
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The moderators aren’t paid and it does no good to complain about them.

The moderators aren’t responsible for bugs that have been around for almost a year or more.

Honestly, I don’t think they will get their midsize out the door at this point. It will need software and they don’t have stable software…yet.
 
AirBo said:
I tend to agree...all true ".leaving existing Gravity owners in the lurch. We'll get some crumbs along the way....." but I hope they realize that customer support for existing customer is a must. It is true for Apple but more true if you buy such an expensive hardware/software car that has a lot of issues and service is terrible..... The problem is in so called paid "moderators" who show positivity and neglect the people who share real issues for the car. People know who they are.
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This is funny. @prgarg I think I misjudged you. You were giving me @socktucker vibe, but I have to admit even him can do better than what you have been doing lately.
 
Jumped in but @Ron_Burgundy said it all.
Moderators aren't paid and have to put up with crazy postings with restraint and patience. They often bear the brunt of our displeasure with Lucid when they have no affiliation with the company. If you have an issue with Lucid, call them, email them but don't post in this forum expecting them to respond.

And I really hope they don't put out a mid size soon. They should focus on honing the vehicles they already produce jn terms of quality control, software and after sales service. Releasing a product that isn't reliable only hurts the brand, no matter how advanced the hardware seems. After they reach that milestone, then they can focus on a new model. I'm sure it's not a popular view with investors, but that is the oponion of this investor and customer.
 
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AirBo said:
I tend to agree...all true ".leaving existing Gravity owners in the lurch. We'll get some crumbs along the way....." but I hope they realize that customer support for existing customer is a must. It is true for Apple but more true if you buy such an expensive hardware/software car that has a lot of issues and service is terrible..... The problem is in so called paid "moderators" who show positivity and neglect the people who share real issues for the car. People know who they are.
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IMG_2488.webp
 
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