The Long Goodbye

If you happen to talk/email him again, consider stressing to him how helpful a lock confirmation chirp would be for all of us with undependable fob behavior. That would be a huge help for walkaway lock confirmation. (Not to mention just being a basic feature many would expect in a luxury car.)
Rubbernecking to 180 degrees to make sure the car locked itself while walking away in the parking lot is a great excercise, keeps your spine flexible, helps in balancing, etc. Many doctors recommend Lucid for pain in the neck.
 
Can anyone explain in layman's terms what the "new platform architecture" means? I can only conjecture
I don't have any insight into their platform details, but given that I've seen mention of them running containers, it could be anything from:

- changing from running kubernetes to running basic docker containers (or vice versa)
- changing from running heavy Ubuntu/Debian containers to running super slimmed down Alpine
- Changing the language certain parts of the code are written in (eg replacing some slow parts of interpreted code with compiled code or even assembly)
- changing to a faster type of database for storing data locally
-changing to a better/faster/more-reliable message queue platform

or it could be one (or more) of a dozen other things.
 
Turns out he is in Arizona working with the team on software for the production-intent Cosmos. He really did text me at 4:23 a.m. his time.
Having spent nearly all my life in the OEM world (my Dad was in advanced product engineering, I am a car nut and most of my clients are current or retired automotive engineers) I have seen very few employees on the product side (as opposed to financial, marketing, etc. - no offense meant) that didn't give their all for the company. I went to the office with my dad almost every Saturday and snuck around the garages and design studios while he worked. On any normal day, he came home at 6, we had dinner and he went back to his briefcase and worked until 10.

Emad's hours are remarkable, but not unusual - this is happening on his watch and, like most of us here who can afford this vehicle, we'll work as hard as necessary to accomplish what we have to do. Very few of us would want it any other way.

Dream Ahead! We all did, years ago or yesterday, and look where we are!
 
I don't have any insight into their platform details, but given that I've seen mention of them running containers, it could be anything from:

- changing from running kubernetes to running basic docker containers (or vice versa)
- changing from running heavy Ubuntu/Debian containers to running super slimmed down Alpine
- Changing the language certain parts of the code are written in (eg replacing some slow parts of interpreted code with compiled code or even assembly)
- changing to a faster type of database for storing data locally
-changing to a better/faster/more-reliable message queue platform

or it could be one (or more) of a dozen other things.
Ohh, those - now I understand - said no layman EVER! :). But, thanks!
 
Arizona people gets up early so that they can get more done before it gets hot by the afternoon! :cool:

Same here in south Florida. We try to get all our chores and running around done early before the dreaded "swamp ass" sets in and sends us to the showers.
 
Ohh, those - now I understand - said no layman EVER! :). But, thanks!
That's fair. in layman's terms, it's a "new platform architecture" 🤣

They are apparently changing some part of how the software runs. I'm honestly not sure how to explain it between those two extremes. Sorry. 😎
 
@socktucker

OK, here goes. I'm betting $50 to ASPCA that Lucid has Gravity software by October 15, 2026 that will provide trouble free driving i.e., no fob issues, no unlocking issues, no blank screens, etc. and that you and I will be happy with our vehicles (spoiler alert: I'm already happy with my car). They may not be trouble free when driving down the freeway, playing euchre with our passenger, but they will function, every time, as a car.

Too easy?
Taking side bets on this? Since socktucker is actively trying to get Lucid to buy his back……
 
That's fair. in layman's terms, it's a "new platform architecture" 🤣
From what I've heard, the PR team told them to replace the outdated "Robustness" answer with "Architecture Platform change", just for better optics 🙂
 
I really don’t know why mine just works

I came back to this forum after months of absence to read up on the rear gap-filler accessory, and saw this thread. I have been enjoying our Gravity tremendously in the intervening period. So, consider me a data point in gaskiller's favor.

Without diminishing whatever problems hmp10 may have experienced, I don't think his experience should be considered representative, or symptomatic of a systemic issue at Lucid. The fact that he is getting responsiveness from the highest levels of the company is not surprising---I'm sure he will acknowledge that he has never been shy about contacting Lucid---but doesn't change my view of the situation.
 
Taking side bets on this? Since socktucker is actively trying to get Lucid to buy his back……
Sorry, no side bets - that could become expensive. But, I'm pretty well covered. I'm hopeful that Lucid bugs will be worked out by then, so if he still has his Lucid, his will be working as well. If he no longer has a Lucid, he'll be in some other make that will have its own software frustrations. In any event, it makes this all way more fun!
 
Without diminishing whatever problems hmp10 may have experienced, I don't think his experience should be considered representative, or symptomatic of a systemic issue at Lucid.

It's good that you have had no problems, and I truly hope there are a lot more of you out there.

But one of the things Dlala told me is that we are having so many problems because there was not enough processing headroom to run all the subsystems in a fully-optioned Dream Edition. That's one of the reasons they made changes to the system architecture to increase processing efficiency by about 30%. How is that not the very definition of a systemic issue with the software?

He also told me that Lucid had not given enough focus earlier on to user software performance and had under-resourced the effort. He said that was one of the reasons for the recent leadership changes at Lucid. How is that not a systemic issue with the organization?
 
That's fair. in layman's terms, it's a "new platform architecture" 🤣

They are apparently changing some part of how the software runs. I'm honestly not sure how to explain it between those two extremes. Sorry. 😎
No problem - to be fair, I ran it through Perplexity and it gave me an idea as to how deep the architecture is as opposed to software that runs on that architecture. In my simple mind, they aren't changing the blueprints of the house, but the way they heat and cool the house. The thermostats are the buttons I push - I needn't care which HVAC method they're using, as long as I can push a button to change the temperature. I appreciate your answer, as it provided the proper question for Perplexity.
 
I came back to this forum after months of absence to read up on the rear gap-filler accessory, and saw this thread. I have been enjoying our Gravity tremendously in the intervening period. So, consider me a data point in gaskiller's favor.

Without diminishing whatever problems hmp10 may have experienced, I don't think his experience should be considered representative, or symptomatic of a systemic issue at Lucid. The fact that he is getting responsiveness from the highest levels of the company is not surprising---I'm sure he will acknowledge that he has never been shy about contacting Lucid---but doesn't change my view of the situation.
My annoyances are less about software (although there's that too) and more about design and lack of inclusions. Some of that is on me for not making sure the car had features I just expected in a luxury car at this high price point. I probably would have bought the car anyway for the great things it does (it's unique combo of size+space+range). But the annoyances are every day things that just detract from it every time I drive it (lots of compromises). The horrible view out the rearview mirror... having to sit way lower than I like to see out back even partially, and to see the HUD at all... few camera views with DD Standard... having to completely change the way I listen to audio because there's no integrated SXM antenna... no walkaway chirp + a fob that works maybe 90% of the time... having to reset the drive mode to CREEP every time I get in the car rather than it remembering the setting... no kick-motion liftgate feature... cupholders that are ridiculously tight... and a few more I'm forgetting at the moment.

Not big enough to be deal-breakers (and some of those are really minor, like the cupholders), but they're everyday things that just make me feel like I'm settling for less. Lots of "Oh yeah, I forget this car can't do that". It's still worth it to get the other greatness though. And a couple of those they'll hopefully address (like no chirp, and fob improvement).

I would probably just have gotten in the habit of ignoring some of those shortcomings by now if it wasn't for this forum where we keep talking about this stuff. 😄
 
It's good that you have had no problems, and I truly hope there are a lot more of you out there.

But one of the things Dlala told me is that we are having so many problems because there was not enough processing headroom to run all the subsystems in a fully-optioned Dream Edition. That's one of the reasons they made changes to the system architecture to increase processing efficiency by about 30%. How is that not the very definition of a systemic issue with the software?

He also told me that Lucid had not given enough focus earlier on to user software performance and had under-resourced the effort. He said that was one of the reasons for the recent leadership changes at Lucid. How is that not a systemic issue with the organization?

You are characterizing what other people write in the manner that suits your argument. (Not for the first time; you're a lawyer, aren't you?) I said: "I don't think [YOUR] experience should be considered representative, or symptomatic of a systemic issue at Lucid."

How many people have two Gravities that they try to stream music in simultaneously? How many people tore apart their cars to install radar-detectors so that the wiring doesn't show? More broadly, how many Dream Editions are there compared to Tourings or Grand Tourings?

Sure, there seems to be consensus that Lucid did not having the right organizational set-up for software. You're not the first one to hear that from Emad Dlala. But, again, YOUR particular experience is not an indictment of the company. In fact, I would say that their solicitousness in trying to give a squeaky wheel some grease reflects positively on them.
 
"I don't think [YOUR] experience should be considered representative, or symptomatic of a systemic issue at Lucid."

If some of our issues derive from too limited processing headroom to handle the configuration of any Gravity trim level, how exactly is that NOT symptomatic of a systemic issue?


You're not the first one to hear that from Emad Dlala. But, again, YOUR particular experience is not an indictment of the company. In fact, I would say that their solicitousness in trying to give a squeaky wheel some grease reflects positively on them.

You're clearly irritated by my existence, but I never thought or pretended I'm the first person to hear from Emad Dlala. However, this squeaky wheel does seem to be the first person on this forum who reported enough about the contact to give some forum members helpful information about what may be going on with software and generate some additional confidence that things are finally getting in hand.

And I do not view my interchanges with Dlala as "solicitousness". I view them as coming from a man who has stepped into a job and is truly interested in understanding and coming to terms with issues in the field.

Why do I get the impression that you have some personal stake in all this somehow?
 
I forgot to mention that Dlala described several quality control protocols they're adding to software development, an aspect where he said Lucid has been sadly lacking thus far.
Yeah when it leaks out to public view from journalists and customers it's a little too obvious at that point.
 
Back
Top