I picked my car up just a few hours ago https://lucidowners.com/threads/grand-touring-delivery-tracker.493/post-67548
Delivery was great! This forum's delivery checklist helped spot a couple issues which I would have missed in the excitement of it all.
Our drive home from delivery was also great.
When we got home, my wife setup her profile on the car and that's when so many things went wrong. (Lucid, I hope you're reading this. Some of this stuff is just incredibly broken and unacceptable)
Okay here goes. This is only the bad stuff, and I'm actually quite upset about some of it so please try to tune out my "tone" from what follows. As a 4 wheeled A->B very fast machine, this car is incredible. For pretty much anything else that involves using its screens, it gets tricky....
They need to prioritize stability first and foremost. Highway assist and even Carplay can wait for that matter.
It's not all bad. We love how the car looks. Love how it drives. Love the interior. Love the seats. Love the radar cruise. But I just have to beat a dead horse over and over and bring up these software issues. With how quickly and frequently we ran into issues, some of these features should not have made it into prod. it's been over a year that this car has been with owners, I cannot imagine how some of these bugs are still around.
Side note - I build software. Lucid needs software. Lucid, can you share your software somewhere and let me/the community propose fixes? (never gonna happen)
I know there's a big update coming, but that doesn't excuse what's being handed out to customers today (Dream Edition owners are the real MVPs for what they must have gotten...).
Delivery was great! This forum's delivery checklist helped spot a couple issues which I would have missed in the excitement of it all.
Our drive home from delivery was also great.
When we got home, my wife setup her profile on the car and that's when so many things went wrong. (Lucid, I hope you're reading this. Some of this stuff is just incredibly broken and unacceptable)
Okay here goes. This is only the bad stuff, and I'm actually quite upset about some of it so please try to tune out my "tone" from what follows. As a 4 wheeled A->B very fast machine, this car is incredible. For pretty much anything else that involves using its screens, it gets tricky....
- We couldn't figure out how to avoid Tolls on the Nav.
- Driver/Passenger seat selection can often control the "wrong" seat.
- This is just a UI bug where, (for example) if the user previously selected "passenger seat" and then left the seat UI, did some other stuff, came back, the UI might reset to the "driver seat" but actually the controls are still mapped to the passenger seat. (My Wife moved my seat a bunch by accident while I was driving because the UI was showing that it was controlling her seat when it was actually not)
- Bluetooth is an absolute joke
- Not once has "Connected devices" shown either of our iPhones. (both are paired, both actually work fine separately)
- Cannot connect 2 phones simultaneously. 6 year old BMWs can do this. 2 year old Kias can.
- Mobile key should not be advertised until it actually works. Fob works well enough so far.
- The entire entertainment system froze, crashed, and then rebooted because I decided to raise the volume while the FM radio was being changed or switching to HD or something (unsure of the exact steps)
- Randomly at one point, the Seat ventilation controls for the driver were stuck "on" and passenger controls were non-functional. (see attached video)
- Can't seem to turn the headlights off? https://lucidowners.com/threads/can-the-headlights-be-turned-off.2821/
- Possible windshield hw issue. https://lucidowners.com/threads/war...nd-headache-for-tall-drivers.2820/#post-67552
- There's a big crease on the passenger side seat that I somehow didn't notice till we got home (attached image)
They need to prioritize stability first and foremost. Highway assist and even Carplay can wait for that matter.
It's not all bad. We love how the car looks. Love how it drives. Love the interior. Love the seats. Love the radar cruise. But I just have to beat a dead horse over and over and bring up these software issues. With how quickly and frequently we ran into issues, some of these features should not have made it into prod. it's been over a year that this car has been with owners, I cannot imagine how some of these bugs are still around.
Side note - I build software. Lucid needs software. Lucid, can you share your software somewhere and let me/the community propose fixes? (never gonna happen)
I know there's a big update coming, but that doesn't excuse what's being handed out to customers today (Dream Edition owners are the real MVPs for what they must have gotten...).
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