Lucid Charging 2/5/25 Required Action!

[Blue Lectroid]

Hi all, I know a lot has been posted in other spots about the recent communication from Lucid about changes to charging fees / idle fees on 2/5/25.

I THOUGHT I was fine and did not need to do anything as I already went online and verified that I had a valid credit card in my Lucid Wallet.

Please set aside all of the back and forth and emotion and do yourself a favor. Go to the mobile app and select “Vehicle Info,” then select “Upgrades.”

This morning just for shits and giggles I did the above and noticed that the Lucid Basic Charging Plan was listed as an “available upgrade” with a $0 cost (I have free charging for 23 more months).

I selected it and was required to add a credit card for payment (even though I already have the very same credit card I in my Lucid Wallet). Perhaps two parts of Lucid’s customer database are not properly linked?

Whatever the cause, just do yourself a favor and take this step. After so doing I again am showing “no available upgrades.”

I’d hate for someone to lose their free charging 2/5/25 because they failed to enter their credit card information in this manner. Again, please save the complaining, moaning and frustration for the already lengthy threads on this topic. I’m just trying to help folks take a step they may not have realized they needed to take.

Cheers. Enjoy the journey.

 

[Blue Lectroid]

And the receipt I received via email after the “transaction”…

 

[Mirage]

just a follow-up:

 

[Drew46]

Done. Thanks!

 

[Halodde]

Thank you for posting this. I just tried to follow your instructions but there's no vehicle info option on the android app. Again, we're left behind

 

[Mirage]

Thank you for posting this. I just tried to follow your instructions but there's no vehicle info option on the android app. Again, we're left behind

You can do it via LucidMotors.com. On the dashboard tab click upgrades.

 

[Rogue]

Seems to already be linked if in the wallet. Just click the notification for the Android app.

 

[Blue Lectroid]

Seems to already be linked if in the wallet. Just click the notification for the Android app.

For some, like me, it was not linked…even though I had a credit card in my Wallet. It’s worth a quick check IMHO.

 

[Buffalo Bob]

I have free charging beyond 2/5/25, and I am waiting for clarification before I activate this upgrade. At first, I read the 'premium features' mentioned in the thank you note to be the free charging, but I think it is a generic message that has gone out to people who purchased something like SSP or DDP after a trial period, as I think was the case with the early (fully equipped) models. I'm sticking with @mcr16's instructions until she says something other than what I was specifically told to do in my email.

I'm not saying that the wheels will fall off the cart if you activate. I'm just saying I don't know that you have to do this if you are on free charging past 2/5/25.

 

[SaratogaLefty]

I just followed your instructions. My Apple Card shows a $1 charge but that may just be a "placeholder"??

 

[Blue Lectroid]

I have free charging beyond 2/5/25, and I am waiting for clarification before I activate this upgrade. At first, I read the 'premium features' mentioned in the thank you note to be the free charging, but I think may be a generic message that has gone out to people who purchased something like DDP after a trial period, as I think was the case with the early models. I'm sticking with @mcr16's instructions until sh says something other than what I was specifically told to do in my email.

I don’t see how doing what I explained above can possibly hurt. It’s a $0 charge “upgrade.” I too have free charging (until 12/14/26) and that still shows correctly in the App after taking the steps above. I believe the risk weighs more heavily on the side of doing nothing as you propose as opposed to taking the steps above.

BTW, per the email, you DO have to have a valid credit card on file by 2/5/25, so if the system does not “see” your credit card on file by that date, it may delete your access to free charging. THAT is why I think taking the steps above makes sense.

 

[SaratogaLefty]

I just followed your instructions. My Apple Card shows a $1 charge but that may just be a "placeholder"??

Ok I did receive a confirming email that does show a zero cost.

 

[Blue Lectroid]

I just followed your instructions. My Apple Card shows a $1 charge but that may just be a "placeholder"??

Yup. It’s not an actual charge. You’ll get an email receipt from Lucid showing $0. It’s just the system authorizing your card.

 

[Buffalo Bob]

I don’t see how doing what I explained above can possibly hurt. It’s a $0 charge “upgrade.” I too have free charging (until 12/14/26) and that still shows correctly in the App after taking the steps above. I believe the risk weighs more heavily on the side of doing nothing as you propose as opposed to taking the steps above.

BTW, per the email, you DO have to have a valid credit card on file by 2/5/25, so if the system does not “see” your credit card on file by that date, it may delete your access to free charging. THAT is why I think taking the steps above makes sense.

Say there is a handshake problem, which does happen from time to time. Will the car then default to charging me for the kWh rather than waiting for me to validate with the app? I don't know. That might happen even with the cc on file with the store. Again, I don't know. What I do know are two things. First, I know it's a pain in the butt to get erroneous charges fixed by Lucid. Second, it's not like today is the last day for action, so for now, I would rather follow the specific instructions I was sent, which was to have a cc on file on the Lucid site, and wait for clarification.

 

[Halodde]

Seems to already be linked if in the wallet. Just click the notification for the Android app.

Where did you get a notification in the android app? I don't have any notifications.

 

[Halodde]

In looking around the app to see if I had the upgrade option (I don't), I realized that I was charged for charging at an EA station that I've used many times in the past 2 years. The only explanation I can think of is that since I recently added my cc to my wallet to pay for a new windshield so they now have a way to charge me that didn't exist before.

My suggestion here is to make sure you are not getting charged if you are supposed to be getting free charging.

 

[Buffalo Bob]

In looking around the app to see if I had the upgrade option (I don't), I realized that I was charged for charging at an EA station that I've used many times in the past 2 years. The only explanation I can think of is that since I recently added my cc to my wallet to pay for a new windshield so they now have a way to charge me that didn't exist before.

My suggestion here is to make sure you are not getting charged if you are supposed to be getting free charging.

I don't think you can see available upgrades in the aOS app. Go to https://lucidmotors.com/portal/login and click on the Upgrades tab. You should see it there.

 

[Blue Lectroid]

Say there is a handshake problem, which does happen from time to time. Will the car then default to charging me for the kWh rather than waiting for me to validate with the app? I don't know. That might happen even with the cc on file with the store. Again, I don't know. What I do know are two things. First, I know it's a pain in the butt to get erroneous charges fixed by Lucid. Second, it's not like today is the last day for action, so for now, I would rather follow the specific instructions I was sent, which was to have a cc on file on the Lucid site, and wait for clarification.

That’s your approach, I get it. I’ve chosen a different path. No worries!

 

[Buffalo Bob]

That’s your approach, I get it. I’ve chosen a different path. No worries!

Hey, it's not like either of us sent out executive actions. We are both just trying to look out for our compadres, as best we can.

 

[Blue Lectroid]

Hey, it's not like either of us sent out executive actions. We are both just trying to look out for our compadres, as best we can.

Amen to that brother!