They effectively doubled the number of cars on the road over the past 18 months while not adding any service capacity and in fact cutting it early this year. Its not that complicated of a metric, cars per SC. Once they are overloaded by 20% you have to invest in some capacity. It seems mostly tech related not necessarily location limitations.
Well you do need trained individuals
You're making a ton of assumptions of the future based on the current situation at Lucid.
There’s definitely caveats. When I get my BMW serviced, I get a 7 series because I have a 7 series and am under warranty. But then, they charged me $5 to go put $1.65 cents of gas in it. So they gave the bare minimum BMW wants and nickel and dimed me for the rest. That dealer franchise is a notorious crook tho so that didn’t surprise me at all.
Stupid to think that, also stupid to think they delayed Cosmos release to not make sure it’s almost perfect.
Why did you expect a loaner out of warranty? If you get one, great, but it’s not a given. Try to be realistic. And btw, with every company, a loaner IS NOT GAURANTEED! Think they will have a car held there for a few days for you to show up….they will give it to who ever comes first!
Yeah, I know a lot of people here don’t like traditional car dealerships but with a dealership model, it gives the customer choice on how your car is serviced. I bought my last Mercedes from one dealership due to it having the color/specs I wanted in stock and able to negotiate decent discount. But I had previously had some service issues with that dealership and so am having it serviced at a different one that has much better service. In Houston, I have 5 different dealerships to choose from, so they need to compete for my service. Once out of warranty, I also have independant repair shops as alternate choice.
I expected one because they told me I would have one. There was no expectation established at the time of appointment that I would be without a car for 8 weeks and need to figure it out on my own.
I still love my Gravity and would still probably recommend someone lease if a good deal is found. I would definitely not recommend someone buy a used one that is out of warranty or soon to be out of warranty. Even if you could justify possible high repair cost by knowing that you have saved tens of thousands of dollars over a new one, there is a decent chance that you could be without your car for many weeks for any repair with no independant repair shop option. This has to be one of the main drivers of the huge depreciation of Lucid cars. Even if I were to buy a third party warranty, there are significant chances of running into major hassles during the repair process. A Lucid is most likely going to be someone’s main transport and not a playtoy like a Ferrari or Porsche 911 that you can just drop off for service and not worry about how long it will take to repair.
Well I’m not on either coast, more of the middle. And I have seen service improvements over the past two years. But to be sure my car hasn’t had many issues, maybe the previous owner addressed them and he bailed.
My Gravity is not my only car but my other is a 2+2 convertable which is not very useful for 3 plus people or hauling cargo. The lack of providing a loaner for non-warranty repair would not be a big issue if the average repair time was less than a week. But here in Houston the repair times are pushing a month and in some areas it is even longer. If I had an out of warranty Lucid, with no loaner provided and my car was just sitting in the SC lot for weeks waiting for it’s time in cue to come up to be repaired, and had no loaner, I would be very pissed.
