Lease Turn in - Excessive Wear and Tear... ?

[fisheral]

I still have no idea what is wrong with the passenger visor - the images don't show anything that I can see. On the glass I guess it's a question as to what "glass that is damaged" means exactly.

I am 50/50 on anyone even calling me back at this point... and they can't send me to collections because they've already done that out of the gates.

It's absolutely wild that they sent it straight to collections. What are they even doing? Anyone with any type of connections really needs to bring this to the attention of Lucid upper management. @marqie

 

[borski]

FYI: https://lucidmotors.com/knowledge/ownership/financial-services/vehicle-lease-end

 

[L-Dude]

FYI: https://lucidmotors.com/knowledge/ownership/financial-services/vehicle-lease-end

Helpful and interesting. It doesn't say anything about wheel rash.

 

[wa_lucid]

If you lease another Lucid I don’t think you’d be issued a bill in the first place. A new sale is worth well more than quibbling over $2K

Well, if you thought the original post was excessive, I should not tell you then about the $3000 bill I got when I returned the car for road rash on three 19'' rims . Only one of them I new about, the other two where barely visible. No matter. $900 a pop + tax!

@HC_79 yes, I got another Lucid lease. It would have been nice to know these charges before signing the lease but they came about 3 weeks to a month later. It is "pay or we call collection" type of deal. It appeared like Lucid has contracted out lease return wear and tear inspections to some loan sharks. Pretty petty indeed.

The worst experience I had with Lucid (and that is saying something given that the car just died on me on the highway three days ago!)

 

[wa_lucid]

Helpful and interesting. It doesn't say anything about wheel rash.

Interesting indeed! Now I wish I actually saw these guidelines (they were not in the paper material sent). Rim road rash is indeed not mentioned at all, which a straightforward interpretation says they should not be considered excessive wear and tear!

I will give service a call based on this! Thank you @borski !