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Lease return excess wear & tear

Lucidbear said:
View attachment 32895View attachment 32896I had my post lease return and the inspection was mostly fine. One concern, the current wear and tear says “Wheels that have scrapes or damage that is longer than 3.5”.

On the pre inspection, you can see this damage listed as 3” and on the post inspection, they increased it to 4.” This one inch increase took the damage from $0 to $200. I think it’s pretty indisputably 3” in length.

I submitted a dispute and they said to call back in 15 days.
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$200 is fair for that though, its going to cost them more than that to have them fixed.
 
This thread is incredible. I have everything filled out for my 2026 Air GT loaded lease except the deposit. I was going to sleep on it and do it in the morning.

Now? I’m not sure. I love the car but I don’t like to deal with companies like this

Thanks to everyone who posted about their bad experiences.
 
bdunn said:
This thread is incredible. I have everything filled out for my 2026 Air GT loaded lease except the deposit. I was going to sleep on it and do it in the morning.

Now? I’m not sure. I love the car but I don’t like to deal with companies like this

Thanks to everyone who posted about their bad experiences.
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They seem to have made a concerted effort to fix the issue with lease returns. I am certain that by the time your lease is up, this won't be the case any longer. If your lease were up in the next 2-3 months, you could get caught somewhere in the middle, but you'll be fine.

Just my personal opinion.
 
bdunn said:
This thread is incredible. I have everything filled out for my 2026 Air GT loaded lease except the deposit. I was going to sleep on it and do it in the morning.

Now? I’m not sure. I love the car but I don’t like to deal with companies like this

Thanks to everyone who posted about their bad experiences.
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Just go in with your eyes wide open. Likelihood is that it will not be an entirely smooth ownership from start to end and expectations tend be elevated at this price point. Great engineering and driving dynamics, sub-optimal software, intermittent service / customer relation support, evolving contracting / financing function.
 
IMG_1400.webp
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From Reddit today. Oh...my... god. The pettiest thing I've ever seen. Why even have guidelines?

 
merveille07 said:
I wouldn't say this is petty, but it's expensive. If I was the owner, I would have fixed this before turning the car in. You can't expect a lease company to be fair to you for damages out of raisonnable norm. It's expensive, but I think the op bear some responsibility in this.
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A scratch on the body undercladding? So if you ever scrape the bottom you should expect to pay $2400?
 
fisheral said:
$0 Undercladding is literally made to be scratched.
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Good luck with that. Is it expensive? yes; but saying you expect 0 dollar charge won't fly anywhere. Leasing is a business, and finding things to charge is how lessors make Free money. This is like saying if I rent a room and there were some noticeable scratches; I shouldn't fix and count on my landlord's good will(that has never worked out well for anyone).
 
I wouldn't consider that cladding damage to be "normal wear and tear." Unfortunately, it isn't something you can repair (like wheel rash)--it requires replacement.
 
merveille07 said:
What's fair in your opinion on this?
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$0 Undercladding is literally made to be scratched
merveille07 said:
Good luck with that. Is it expensive? yes; but saying you expect 0 dollar charge won't fly anywhere. Leasing is a business, and finding things to charge is how lessors make Free money. This is like saying if I rent a room and there were some noticeable scratches; I shouldn't fix and count on my landlord's good will(that has never worked out well for anyone).
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If the scratches were on the bottom of the front door to your apartment where it meets the ground I would hope you don't get charged by a landlord. The undercladding is basically this:
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Really? I barely understand the repair cost but why would a seller do a $2400 repair for a defect that lowers the resale price of a 3 year old car by maybe $250. The fee should be based on the lower of the repair cost or decreased value since that us the car owners cost of the damage.

The real problem is the inflated residuals. If the residuals were realistic the leasee could buy out the car, do not repair and either keep or flip the car.
 
fisheral said:
$0 Undercladding is literally made to be scratched

If the scratches were on the bottom of the front door to your apartment where it meets the ground I would hope you don't get charged by a landlord. The undercladding is basically this: View attachment 33002
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You have proven yourself with this that it ain't free and don't expect the lessor to do anything for you. Again it's a business. You can say it's expensive, but definitely not petty.
 
merveille07 said:
You have proven yourself with this that it ain't free and don't expect the lessor to do anything for you. Again it's a business. You can say it's expensive, but definitely not petty.
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Repairing small scratches is not free either, but that doesn't mean that you should be charged for those either.
 
merveille07 said:
You have proven yourself with this that it ain't free and don't expect the lessor to do anything for you. Again it's a business. You can say it's expensive, but definitely not petty.
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Businesses also make or lose money based on things like word of mouth, news, perception, etc. So as a business owner you need to decide whether you want to maintain a reputation, even if that means dealing with the mistakes of your contractors. I've done it before because in the long run my reputation was more important than scrounging up a few extra dollars.

The Reddit thread probably has a dozen people who were on the fence about buying or leasing that may be reconsidering. Tens or hundreds of thousands have seen the reddit posts and the two news articles. Take that for what you will.
 
fisheral said:
Businesses also make or lose money based on things like word of mouth, news, perception, etc. So as a business owner you need to decide whether you want to maintain a reputation, even if that means dealing with the mistakes of your contractors. I've done it before because in the long run my reputation was more important than scrounging up a few extra dollars.

The Reddit thread probably has a dozen people who were on the fence about buying or leasing that may be reconsidering. Tens or hundreds of thousands have seen the reddit posts and the two news articles. Take that for what you will.
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I am not Lucid to be clear; so please don't get it confused, but that's my opinion and you have yours. It's all good.
 
tarator said:
Repairing small scratches is not free either, but that doesn't mean that you should be charged for those either.
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By that logic, everything should be free. I expressed my opinion and I am done with this.
 
that's actually not the "Front bumper cover, lower", the inspector has it wrong. That is the underbody splash guard aka valance
 
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