I m having a real problem with my Sirius/XM app. It is totally unreliable and randomly won’t work. When it does come back on, it has erased all of the favorites and history that I have previously saved and I have to start over only for it to shut down again and begin again. I have brought this to Customer Service attention multiple time and all I get is that I have a weak XM signal. Not sure why that would be a problem because my other car that has XM never has a problem. Very frustrating/very disappointed. Does anyone have an answer to this issue?