Anyone experiencing loss of connection to Spotify , Sirrius and some intermittent loss of sound but music is counting as if it’s playing ? Along with constantly having to stop and reboot system to get music from on car apps to play
Infotainment issues
- Thread starter Lucid5201
- Start date
- Joined
- Jan 4, 2022
- Messages
- 2,841
- Reaction score
- 3,663
- Location
- Santa Clarita, CA
- Cars
- 2023 Lucid Air GT
- Referral Code
- AWNJLGKT
No. Does the car have cell coverage?
Yes and it intermittently disconnects and volume is muted on Spotify but not Sirrius the Sirrius will
Lose connection and Spotify and all
Other media work
- Joined
- Jan 4, 2022
- Messages
- 2,841
- Reaction score
- 3,663
- Location
- Santa Clarita, CA
- Cars
- 2023 Lucid Air GT
- Referral Code
- AWNJLGKT
If you’ve done the Air Logo reset and the issue is still persisting you should call Lucid Customer Care. They may be able to troubleshoot or get you booked in for a service.
I think some owners have had issues with the cell antenna or module that only Lucid can reset in person I believe, could be that. Should be a quick fix though, hopefully.
Yes , tried all resets , have all documented of each occurrence . Bright it in several times with no remedy
Yes , connects the intermittent loss of sound and Spotify but not other media like Sirrius etc
- Joined
- Jan 4, 2022
- Messages
- 2,841
- Reaction score
- 3,663
- Location
- Santa Clarita, CA
- Cars
- 2023 Lucid Air GT
- Referral Code
- AWNJLGKT
Best to call customer support if you haven’t done so already.
I’m trying to get a phone # to the manager above the service center managers as I’ve talked to all at the service center and not very helpful
