Sorry, got to throw a flag here. Not doubting your experience, and that sucks, but it’s a gross generalization and many service centers are extremely responsive, engaged and helpful, based on forum posts. Tysons is excellent, for example. There are definitely broader issues with respect to obtaining parts, internal communications about issues, etc, but to say their “non-responsive” and don’t care about their customers is hyperbole.
Again, they’re not perfect. But they’re clearly trying and the Gravity, along with communications, have been improving consistently. At the pace we’d all like? No. But it’s a process and one in which all Lucid buyers should go in eyes open. Plenty of info out there about the challenges.