Gravity Delivery Discussion

I own a Kia EV 6. I took it in last month for an annual service. I was able to secure an appointment on my preferred date which was in a couple of days. I was told the service would take an hour so I decided to wait while the work was done. Beautiful waiting area with a nice beverage/snack selection and private work spaces. They were busier than usual so the work took about 1.5 hours. It wasn’t a big deal to me as I was able to get work done. When I went to cash out they took $50 off my bill for the inconvenience. Wasn’t expected but a very nice gesture. So based on my experience I have no complaints. I also like the fact that there are two Kia dealerships within 20 minutes of my home so I have choices.
I need to update my response to say Kia dealership HERE is hell on earth lol 😆
 
It’s the dealership model. Some are great and some are anything but. I don’t doubt that you could have a lousy dealership in your area particularly if they don’t have other dealers to keep them honest. There’s something to be said for competition.
 
Not exactly a Kia, but my local Hyundai dealership has been fantastic.
I was considering an Ioniq 9, but there are no Calligraphy editions available (looks like I’m not the only one in that boat), and I don’t think you can special order them. And I live 45 min from the factory!
 
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