Gravity Bugs / Issues

[9point81]

Live View - Solved

I finally called Lucid customer service, who was quite helpful. Here’s what he said: Live View only works on AT&T LTE, not WiFi. He could see that my AT&T signal was very weak in my garage, even though the Lucid App could see the car in park mode. The hypothesis was there is not enough bandwidth with weak signal. So, I moved the car into the street and turned off WiFi, locked the car, and presto Live View works.

Now, if I could only figure out why I’m not seeing Tow Mode or Attachments in the Dream Drive menu. He’s looking into that.

Only working on the cell connection is a pretty big (and dumb) restriction. Hopefully something they change as it matures.

I've had it work in my garage on wifi quite a few times. It's out and about is where it tends to be hit or miss for me, but the signal not being LTE could be the issue. The display should say LTE for signal strength and not just bars, if that is the case that LTE is a requirement.

 

[HC_79]

Only working on the cell connection is a pretty big (and dumb) restriction. Hopefully something they change as it matures.

Lucid has said this is still very much in beta. I’m sure it will evolve over time where it will work on WiFi / LTE etc and possibly even being able to view while charging. Baby steps! Something is better than nothing though.

 

[ClearlyLucid]

I've had it work in my garage on wifi quite a few times. It's out and about is where it tends to be hit or miss for me, but the signal not being LTE could be the issue. The display should say LTE for signal strength and not just bars, if that is the case that LTE is a requirement.

Your car may be on WiFi in the garage, but according to the customer service representative if your Live View is working it’s on a good or better LTE signal in your garage. When my WiFi is connected the WiFi symbol supersedes the LTE symbol in the Clearview status bar, so I can’t see the LTE strength unless I disable WiFi. The AT&T LTE is indeed weak in my garage.

 

[9point81]

Your car may be on WiFi in the garage, but according to the customer service representative if your Live View is working it’s on a good or better LTE signal in your garage. When my WiFi is connected the WiFi symbol supersedes the LTE symbol in the Clearview status bar, so I can’t see the LTE strength unless I disable WiFi. The AT&T LTE is indeed weak in my garage.

I have a very weak AT&T signal in my garage. The vehicle usually has one or two bars, sometimes none. Verizon is best in our area.

 

[Nand]

Can’t remember if you need to delete the app and reinstall or simply log out and back in. Whatever it is, that should fix the issue. I had this happen also when I switched phones.

Thank you.
I reinstalled the app, and now Live View is back!

 

[pyle112]

This worked for me ~60% of the time on my old phone. Then I upgraded my phone from iphone 13 to iphone 17.
Now I don't even see the "Live View" option anywhere in the Lucid app. What gives?

The Lucid app works fine in my new phone. I can lock/unlock the car and it shows the correct charging status.

Works like 10% of time on Verizon s24 Android. AT&T is moderate bars in the neighborhood. Also 10% of time on Wi-Fi. Interestingly when it works you can tap into it multiple times in a row, so makes me think it's a server side issue rather than signal issue.

 

[socktucker]

Works like 10% of time on Verizon s24 Android. AT&T is moderate bars in the neighborhood. Also 10% of time on Wi-Fi. Interestingly when it works you can tap into it multiple times in a row, so makes me think it's a server side issue rather than signal issue.

It’s pretty bad on Tesla too

 

[hwy17er]

Hey...Wishing everyone here a Happy Halloween and a sincere hope that all the demons and evil spirits haunting many people's Gravity's will leave and go away after tonight, especially @hmp10 !!

 

[Ron_Burgundy]

After a good night’s sleep, fob behaved better today, but still got “key not detected” multiple times on multiple drives.

However, today, even with creature comfort on, it opened and started the car 100% of the time - but starting was delayed half the time because key wasn’t detected or the just won’t switch into gear bug - which goes away after a minute or so…

That said, it was a lot better than yesterday. No idea why. But the key not detected is almost as bad as it was pre 3.3.5….argh.

Oddly (thankfully) not having black screen issues…

 

[SEA]

Can’t remember if you need to delete the app and reinstall or simply log out and back in. Whatever it is, that should fix the issue. I had this happen also when I switched phones.

Just signing out of the phone app and signing back in again fixed Live View for me.

 

[Bunnylebowski]

After a good night’s sleep, fob behaved better today, but still got “key not detected” multiple times on multiple drives.

However, today, even with creature comfort on, it opened and started the car 100% of the time - but starting was delayed half the time because key wasn’t detected or the just won’t switch into gear bug - which goes away after a minute or so…

That said, it was a lot better than yesterday. No idea why. But the key not detected is almost as bad as it was pre 3.3.5….argh.

Oddly (thankfully) not having black screen issues…

Yeah I got the key not detected error this morning, and proximity unlock failed also so I had to use the fob to manually unlock. The key not detected alert went away in 5 seconds though and I was able to drive. It is really remarkable, like how many OTA and firmware updates have their been now to try and get rid of fob troubles and STILL people are getting key not detected errors, but at least they seem to go away now and people can drive the car.

 

[hmp10]

Consumer Reports posted a video short yesterday as a preview to their full review of the Gravity.

Things did not get off to a rollicking start:

 

[Ron_Burgundy]

Consumer Reports posted a video short yesterday as a preview to their full review of the Gravity.

Things did not get off to a rollicking start:

Consumer Reports is right up there with Edmunds for me as it relates to uselessness of EV reviews. They have an agenda and aren’t objective.

I know there ARE clearly issues with the Gravity, so not defending Lucid, but CR is pretty useless in the internet age.

 

[hmp10]

. . . CR is pretty useless in the internet age.

I'm not quite sure what this means. Consumer Reports is on the internet every bit as much as any other product reviewer, both with its written reviews and its video reviews. I suspect more people see their internet outpourings than ever subscribed to their magazine. If by the internet age you mean social media, well social media has plenty to say about the software issues of the Gravity, too.

I do not view Consumer Reports as useful reviewers of cars by the criteria that most interest me, but many car buyers -- especially those in the market for practical family vehicles -- probably consider their views along with whatever other sources they might encounter.

We've now had Tom Moloughney being loaned a Gravity with a defective drive unit and Consumer Union purchasing a Gravity that won't start up reliably (as well we know happens frequently). And other notable automotive reviewers who might really focus on the Gravity's strengths as driving machines, such as Kyle Conner, Throttle House, Jason Cammisa, et al. are curiously absent from the scene right now.

Almost a year now after the putative start of Gravity deliveries, the current press landscape around the Gravity is so very different from what I hoped or expected it to be. The awards that the Air was racking up by this point after its introduction are notably absent, as the forbearance for the Air's early software hiccoughs as a first product from a new company is lacking this time around.

 

[Ron_Burgundy]

I'm not quite sure what this means. Consumer Reports is on the internet every bit as much as any other product reviewer, both with its written reviews and its video reviews. I suspect more people see their internet outpourings than ever subscribed to their magazine. If by the internet age you mean social media, well social media has plenty to say about the software issues of the Gravity, too.

I do not view Consumer Reports as useful reviewers of cars by the criteria that most interest me, but many car buyers -- especially those in the market for practical family vehicles -- probably consider their views along with whatever other sources they might encounter.

We've now had Tom Moloughney being loaned a Gravity with a defective drive unit and Consumer Union purchasing a Gravity that won't start up reliably (as well we know happens frequently). And other notable automotive reviewers who might really focus on the Gravity's strengths as driving machines, such as Kyle Conner, Throttle House, Jason Cammisa, et al. are curiously absent from the scene right now.

Almost a year now after the putative start of Gravity deliveries, the current press landscape around the Gravity is so very different from what I hoped or expected it to be. The awards that the Air was racking up by this point after its introduction are notably absent, as the forbearance for the Air's early software hiccoughs as a first product from a new company is lacking this time around.

What I meant was there used to be a time when CR was THE print magazine that gave reviews of everything and reviews weren’t widespread or all that specialized.

Now, if you want a washer/dryer review, there are very specific places to go all over the internet. Same for cars, etc. So by “age of the internet” I was referring to data on products and reviews on those products being far more accessible and widespread than when CR or consumer checkbook was the place to look for these things.

My sense from speaking with other EV owners is they look at specialized sources - many of whom you mentioned, for their reviews, not CR or Edmunds.

There are, as we all know and especially @hmp10 unfortunately knows, MAJOR bugs with far too many Gravity at this point. That’s on Lucid, of course. I don’t especially have a dog in the hunt as to whether they survive or not - not really my issue, which is why I leased. Sure, I bought some stock, but it’s just for fun. I want them to survive as I love my car and want to buy it. It would be a shame, as many have said, if this incredible engineering was “done in” by the software, but that’s the free market. As with many Gravity owners (I think), I’m kind of over all of the reviews and videos now that I have my Gravity.

I love my Gravity, with all its quirks, and love driving it. Still the best experience I’ve ever had with respect to driving a car all around. I don’t need anyone else to support that view post purchase and don’t especially have an issue if it ends up flopping and failing - literally nothing I can do but try to provide Lucid with feedback (which we all do)…

 

[hmp10]

What I meant was there used to be a time when CR was THE print magazine that gave reviews of everything and reviews weren’t widespread or all that specialized.

Yes, but during that pre-internet era, there were print magazines which focused on reviewing cars and automotive-related products: Car & Driver, Road & Track, Motor Trend, Autoweek, etc., just as in the internet age some content creators focus specifically on cars and automotive-related products. So I don't really see Consumer Reports' place in the mix any different now compared to then.

Just look at Marques Brownlee and his huge following. He is no more a seasoned or engineering-focused automotive reviewer than Consumer Reports, yet many credit (or blame) him with bringing down the Fisker Ocean.

In that pre-internet era, as now, Consumer Reports was more generalized in what it reviewed. And then, as now, it focused less on the technology of the products and more on practicality and value. But they thrived because many buyers want opinions on those matters more than they want opinions on the how a product's technology measures up against the state of the art or the pinnacle of performance -- the things that more specialized reviewers bring to the fore.

I think that dismissing Consumer Reports as having no effect on public perception of the Gravity is a bit optimistic.

I love my Gravity, with all its quirks, and love driving it. Still the best experience I’ve ever had with respect to driving a car all around. I don’t need anyone else to support that view post purchase and don’t especially have an issue if it ends up flopping and failing - literally nothing I can do but try to provide Lucid with feedback (which we all do)…

I certainly understand that perspective. In fact, I envy you the equanimity it brings.

For my part, I have been so excited since 2016 about the fresh air Lucid brought to automotive design, performance, and space engineering that I can't let go of hope for its long-term success.

When I look at the way Lucid so promptly surpassed Tesla drive train technology and how it left the old guard manufacturers choking on the dust it threw In their faces when it came to interior space, efficiency, power density, and driving dynamics I get very depressed at the prospect that this could all go down the drain over something like software execution.

 

[Ron_Burgundy]

Yes, but during that pre-internet era, there were print magazines which focused on reviewing cars and automotive-related products: Car & Driver, Road & Track, Motor Trend, Autoweek, etc., just as in the internet age some content creators focus specifically on cars and automotive-related products. So I don't really see Consumer Reports' place in the mix any different now compared to then.

Just look at Marques Brownlee and his huge following. He is no more a seasoned or engineering-focused automotive reviewer than Consumer Reports, yet many credit (or blame) him with bringing down the Fisker Ocean.

In that pre-internet era, as now, Consumer Reports was more generalized in what it reviewed. And then, as now, it focused less on the technology of the products and more on practicality and value. But they thrived because many buyers want opinions on those matters more than they want opinions on the how a product's technology measures up against the state of the art or the pinnacle of performance -- the things that more specialized reviewers bring to the fore.

I think that dismissing Consumer Reports as having no effect on public perception of the Gravity is a bit optimistic.



I certainly understand that perspective. In fact, I envy you the equanimity it brings.

For my part, I have been so excited since 2016 about the fresh air Lucid brought to automotive design, performance, and space engineering that I can't let go of hope for its long-term success.

When I look at the way Lucid so promptly surpassed Tesla drive train technology and how it left the old guard manufacturers choking on the dust it threw In their faces when it came to interior space, efficiency, power density, and driving dynamics I get very depressed at the prospect that this could all go down the drain over something like software execution.

Very fair point about other reviewers and specialty magazines. There’s just so much more out there today and it also creates more noise because any “expert” can do a video. To your point about MKBHD - he is not in any way a car expert but he has reviewed Fisker, Gravity, etc and he does have a massive following. He seems to be good at tech reviews for the masses. I don’t really know. His opinions clearly influence folks. As do CR’s. I admit, I was perhaps too focused on how CR does/doesn’t influence me and the folks with whom I speak.

I think it’s just harder for folks who aren’t enthusiasts to filter the noise and both good, and bad, get amplified. I guess it’s just me feeling old and the social media effect, etc.

 

[borski]

Consumer Reports posted a video short yesterday as a preview to their full review of the Gravity.

Things did not get off to a rollicking start:

I stopped listening at “you can’t even adjust the seats.”

Yes, you can; it’s right there on the side of the seat. Whether it displays on the screen or not doesn’t mean you can’t adjust the seats in the same way every other car does.

Yes, it’s a computer on wheels. Sometimes it needs a reboot.

Welcome to EVs today, and many ICE cars as well.

(The fob thing is fixed, so while that’s fair, it’s now outdated)

 

[Bdr100]

I may be dating myself (in my 60s) but for us Boomers, Consumer Reports has always been somewhat of a gold standard with regards to reviews. First off, they typically buy their review cars, so as not to be influenced by suppliers. So if that is the case, we can’t blame Lucid for giving them a car that was not fully sorted out. They got what we get, luck of the draw. I would have predicted that if Consumer Reports were to do a review of Gravity “as it stood a month ago” that they would eviscerate the Gravity. We all know of the fob issues, black screens, squeaky second row seat, etc. Consumer Reports tends to put heavy emphasis on reliability and safety. They put less emphasis on handling and luxury features. Hopefully the recent OTAs will cure some of these issues and they can say “things started out rough but OTAs appears to be addressing many of these issues”

No, your car enthusiasts will not read Consumer Reports but your somewhat older demographic focused on safety, reliability and value will. Consumer Reports and JD Powers are the two most quoted sources by Car Companies with regards to reliability and initial quality. They will not care one bit about how well the service department treated them on their 5th trip back in 3 months. Everyone needs to prepare themselves for this review to not be very good.

 

[electric]

I don't want to revive Fisker topic, which I'm sure was beaten to death here in the past, but as a life long technologist closely watching and participating in EV industry since 2007, it was clearly obvious to me that Fisker was doomed from the start as an engineering project and a business for too many reasons to list here, so MKBHD review did not cause it to fail, at best it saved many poor souls from being sucked into that disaster. Lucid, as an engineering project and a business is on a totally different level than Fisker, and while it might still fail, at least it has a decent chance of success, where Fisker was doomed from day one.