Engineering Explained joining the Lucid Lemon Club

The irony here is truly unbelievable. You’re calling someone unreasonable while defending a car company like it’s your family bloodline. That is peak fanboy behavior.

A guy points out software glitches, doors not working properly, CarPlay issues, random bugs, and poor refinement on a six-figure luxury car… and your response is “How dare you expect the product to work consistently.” That’s insane.

Nobody said Lucid should be perfect. The point is that when you charge $100k+, people are going to judge the experience at a higher standard. That’s how luxury products work. If the rear doors randomly fail, software bugs happen repeatedly, and core features are unreliable, customers are allowed to criticize it publicly. That’s not “crying.” That’s called being a consumer.

And the “well Ferraris and Range Rovers have issues too” argument is super weak. People criticize those brands constantly for reliability problems too. Expensive cars are not magically immune from criticism just because other expensive cars also have issues.

What’s really bizarre is how extremely emotionally invested you seem in protecting a corporation from feedback. Lucid doesn’t know you. You’re not on the payroll. Yet you’re acting personally offended because someone made a YouTube video about bugs in their car. That level of blind brand loyalty is exactly why companies stop feeling pressure to improve.
You need to be realistic…..he wasn’t. And I’m no fanboy. I’ve called out Lucid a lot.

Just because it’s a luxury car doesn’t mean it has to be perfect or 100% reliable.

Swiss Automatic Watches (Various): Brands like Audemars Piguet or Patek Philippe create incredible mechanical masterpieces, but these items are not "reliable" in the traditional sense. They are highly fragile, require delicate handling, and mandate expensive, routine servicing (costing thousands every 3-5 years) just to keep accurate time“
 
Steep hill? Did it roll back in park? Hold is only for when you are stopped and in drive/reverse. I’m sure a steep inclination might move a car even in hold mode when you select drive/reverse.
Your response here indicates you don’t actually own a Lucid or understand how these drive modes operate. Yes the car stays put in PARK but in HOLD mode it stays stopped in drive/reverse until you press the accelerator and then comes to a full stop after letting go. It will not roll backwards in HOLD while you’re in drive.

Are you just trying to rile everyone up here?
 
All of this has me thinking long and hard about the upcoming launch of Air UX 3.0. Short of Lucid demonstrating rock-solid transwarp capabilities on the eve of a planned trip to Andromeda, I plan to be one of the last people to install. From a risk/opportunity standpoint, history suggests a healthy dose of skepticism.
 
All of this has me thinking long and hard about the upcoming launch of Air UX 3.0. Short of Lucid demonstrating rock-solid transwarp capabilities on the eve of a planned trip to Andromeda, I plan to be one of the last people to install. From a risk/opportunity standpoint, history suggests a healthy dose of skeptism.
Ha yeah I have no doubt 3.0 is going to be a hot mess. They're going to say some software issues were "expected" because it was a software overhaul. Probably best to hold out for 6+ months on that update.
 
. Lucid should just make it always default to HOLD mode.
Oh hell no. I despise hold mode so I set it to roll mode and I don't want it silently switching back to hold mode any more than you want it switching to roll mode unexpectedly.

It should just reliably keep whichever setting the user has chosen.

Thankfully it has done that so far for me, so hopefully they can figure it out and make it reliable for everyone.
 
All of this has me thinking long and hard about the upcoming launch of Air UX 3.0. Short of Lucid demonstrating rock-solid transwarp capabilities on the eve of a planned trip to Andromeda, I plan to be one of the last people to install. From a risk/opportunity standpoint, history suggests a healthy dose of skepticism.
Don't wait too long, they might void your warranty.
 
Offering the Gravity was a mistake, if you ask me. He's just going to find the same bugs we all know about, and complain about them endlessly.

I like this guy, but he's not going to be happy in any Lucid. They should have just cut him loose. Buy his car back and let him walk away.

The best outcome they can hope for is that he never mentions them again.
 
And for all the folks who think "Blah blah, YouTuber with followers, so therefore…"

I know for a fact Lucid has bought back cars from folks who aren't celebrities. It comes down to the severity of your issues, and your approach. If you know how to clearly document your issues, express them firmly but without being a jerk, you'd be surprised how receptive Lucid can be to accommodating people who have had particularly troublesome cars. It's all dependent on the circumstances, and the severity of the issues.
 
Just a friendly reminder: Let's keep it civil here, folks. People are allowed to disagree. But not to target people personally or attack anyone.

And let's stay on the topic at hand. Talk about the video, not each other.
 
And for all the folks who think "Blah blah, YouTuber with followers, so therefore…"

I know for a fact Lucid has bought back cars from folks who aren't celebrities. It comes down to the severity of your issues, and your approach. If you know how to clearly document your issues, express them firmly but without being a jerk, you'd be surprised how receptive Lucid can be to accommodating people who have had particularly troublesome cars. It's all dependent on the circumstances, and the severity of the issues.
I'd argue my experience with the software side of things has been similar enough to Jason's, with some very persistent and frustrating issues throughout the years and a few notable mechanical failures. I was told by someone at Lucid I had a solid buyback case, but my request for any kind of accomadation was firmly rejected.

I can appreciate that every case is unique and nuanced, but from my perspective it seems like Lucid does not resolve these cases with consistent criteria or judgement, which is frustrating for those that have had similar or even worse experiences than Jason. Just my two cents.
 
I think Lucid, like every car, will have some cars that have issues. It seems like his car was a good example of that. I think the Air generally offers a solid software/hardware experience EXCEPT for the key fob/phone key.

We all clearly have different thoughts on what a reasonable unlock time is, but I can unequivocally say that there are MANY people that would write off the Air on fob issues alone. They seriously NEED to fix that. It's not a good look when you constantly have to explain to people that you're driving: "yeah this happens sometimes, you just have to wait a little", followed by a sequence of events to get the doors to open.

I am coming due on my Air lease and am considering a Gravity, but I can't wrap my head around how that, too, has fob issues. I cannot deal with another 3 years of tedious locking/unlocking. It's been 4 years since the Air was released, yet we still regularly have delays with unlocking. How can I reasonably expect them to fully resolve the fob issues on the Gravity if they still can't figure out the Air?
 
I just got an update text from my Service Rep (slightly ahead of schedule). I wished him a happy Memorial Day Weekend and to enjoy a cookout.

He told me that he is actually working through the holiday weekend, so Lucid as a company seems to be taking the issues widely discussed here very seriously, FWIW.
 
Oh hell no. I despise hold mode so I set it to roll mode and I don't want it silently switching back to hold mode any more than you want it switching to roll mode unexpectedly.

It should just reliably keep whichever setting the user has chosen.

Thankfully it has done that so far for me, so hopefully they can figure it out and make it reliable for everyone.
I don’t want it silently switching either and agree with you that it should stay with what you set, but from a safety perspective if the profile settings data is corrupted, I think it should default to HOLD and not ROLL. Worst case with hold you just don’t move at a stop with your foot off the brake if it switched, but with roll the car is going to move in a direction you don’t expect it to when you’re assuming it’s on hold mode.
 
from my perspective it seems like Lucid does not resolve these cases with consistent criteria or judgement, which is frustrating for those that have had similar or even worse experiences than Jason
You are certainly right about this. But that wasn't what was being argued; I don't think anyone would argue that Lucid is perfectly consistent (or, maybe, even mostly consistent) with their buyback processes. The argument that was made was that nobody except celebrities or youtube reviewers gets their car easily bought back, and I know for a fact that isn't true.

Yes, Lucid can certainly be more consistent in that process; but you don't have to be a celebrity to have it work.
 
Offering the Gravity was a mistake, if you ask me. He's just going to find the same bugs we all know about, and complain about them endlessly.

I like this guy, but he's not going to be happy in any Lucid. They should have just cut him loose. Buy his car back and let him walk away.

The best outcome they can hope for is that he never mentions them again.
Agree. I wonder how many LCID share he is short.
 
Lucid is like an average looking young woman with a sugar daddy 30 years older. Once the sugar daddy (PIF) abandons her for greener pastures, that girl will be homeless or worse
 
Your response here indicates you don’t actually own a Lucid or understand how these drive modes operate. Yes the car stays put in PARK but in HOLD mode it stays stopped in drive/reverse until you press the accelerator and then comes to a full stop after letting go. It will not roll backwards in HOLD while you’re in drive.

Are you just trying to rile everyone up here?
I have one
 
Your response here indicates you don’t actually own a Lucid or understand how these drive modes operate. Yes the car stays put in PARK but in HOLD mode it stays stopped in drive/reverse until you press the accelerator and then comes to a full stop after letting go. It will not roll backwards in HOLD while you’re in drive.

Are you just trying to rile everyone up here?
Hold or roll is when you go into drive/reverse

Does the car roll like an ICE car or not.

When on an incline, wouldn’t that mean car needs brake applied so it doesn’t move?

It’s different. Depends on incline, depends on how hold is programmed.

You are confusing between a flat surface and an incline. No similar circumstances.

No , not riling everyone up, just explaining
 
"I wonder how many LCID shares are you long?"

Can you stop accusing everybody that is negative about Lucid of shorting its stocks?
If you make a video about how many lbs of upward lift it takes to remove a cup from a cupholder, you may be short.

I have a position in Lucid. Long. But it's not the point. I am tired of all of the complaining. Sure, there are probably Lucid lemons. That's why we have lemon laws. But all I can convey is my experience with my car. The experience has been impressive for a first product from a new carmaker. I have had trouble-prone cars from automakers in their 100th-plus year of business—Mercedes comes to mind. The last two Mercedes-Benz I owned which were both bought new (S600 and GLS450) I had to get rid of for constant problems. Not touching MB again.
 
Hold or roll is when you go into drive/reverse

Does the car roll like an ICE car or not.

When on an incline, wouldn’t that mean car needs brake applied so it doesn’t move?

It’s different. Depends on incline, depends on how hold is programmed.

You are confusing between a flat surface and an incline. No similar circumstances.

No , not riling everyone up, just explaining
Speaking from experience, park, drive or reverse, when in hold, the car does not move on steep inclines.
 
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