- Joined
- Sep 7, 2022
- Messages
- 917
- Reaction score
- 844
- Cars
- Lucid Air GT-P
Susanne's team is overworked, understaffed, and under resourced from my time with them at the North Carolina Tail of the Dragon Rally plus the Volunteer Regional Leads meetings.Still waiting for my invite after speaking to sales at the location in manhattan. Tim the manager there kicked my request up to corporate to Susanne Hachagian senior customer relations but two days later I haven’t heard a peep. This is similar to me contacting marketing to get a Lucid for a TV show like I did for two miniseries ( absolutely free widespread exposure!) and never heard back. There seems to be a disconnect in corporate communications.
Give her team some grace. They do care. They are working on solutions. However, I expect timelines for delivery of the solutions will be slower than all of us, including them, would like due to their situation.
The best we can do and they can do is continuing to be persistent.