Lucid fans,
I have been having some consistent issue with EA connectivity and am wondering if there are any tricks to getting this working.
I have been to EA 3 times in a row where the following occurs consistently:
Does anyone know how to resolve this, so that steps 4-9 do not need to occur (e.g. not have to plug in twice)?
I have been having some consistent issue with EA connectivity and am wondering if there are any tricks to getting this working.
I have been to EA 3 times in a row where the following occurs consistently:
- I open the app,
- I plug in,
- I wait for the EA popup to show on the Pilot Panel or on the app,
- I do not receive the EA popup on either
- After 30 seconds or so I receive an "Authentication Error" and am instructed to unplug,
- I unplug,
- I await for the charge port door to automatically close due to an unplug action
- I open the charge port again
- I plug in
- I get the EA popup on my App
- I click the EA button
- The car starts charging
Does anyone know how to resolve this, so that steps 4-9 do not need to occur (e.g. not have to plug in twice)?