Crazy amount due showing in my lucid motors account.. i bought this car outright with a cashiers check

[skomarla]

Hi all,

When i login into lucidmotors.com, navigate to Designs & orders, and then click View Payment History, it still shows payment due. I paid the initial $1000 deposit using a credit card and the rest of the amount due with a cashier check.

1) I took delivery March 10th, 2024 and paid via a cashier check. the portal doesn't show the cashier check payment.
2) the portal now shows a failed payment of +$100,000.00 yes 100K and the + sign is real. indicating that they paid me 100K.. (um why would they do that?). I say this because the initial deposit has a minus sign -$1,000
3) now shows a payment due of $181,090..

WTF!!!! I've asked my sales advisor about this and waiting to hear back. but back in March after about a week after delivery, it used to show a payment due of $81,090. I asked my SA back then and he said it will update eventually.

anyone have this happen to them?

 

[frank4711]

Did you change to the SAPPHIRE? j/k ;-)
it's a small bug - they can easily change it, but it can take a day.

 

[skomarla]

Did you change to the SAPPHIRE? j/k ;-)
it's a small bug - they can easily change it, but it can take a day.

I wish!!!

This has been a bit of a saga. They owed me double referral, half credited right away and the second half sent to me via check. its been 5 months and I still haven't seen that check though its been acknowledged that they owe it to me, and now this. i would think they can at least handle payments and invoice properly after they've been in business from 2007 (as Atieva)!!

 

[skomarla]

So far i'm calm. This is what it looks like in the portal and I have the copy of the check and the email acknowledging payment from lucid. i just this is totally weird and a bit unprofessional

 

[joec]

Mine was wrong for a while, if I recall correctly. But you may want to follow up with your sales advisor to see what's going on.

 

[BillHartman67]

My lease was incorrect as well.

Took a while for IT to fix the issue.

 

[skomarla]

glad to hear that they corrected it. so far, my SA has said that he has opened a ticket and should be resolved